System information
Program 30 : DSS/DLS Console Setup
30-01 : DSS Console Operating Mode
UX5000 Software Program Manual Programming ◆ 507
Program 30 : DSS/DLS Console Setup
30-01 : DSS Console Operating Mode
Description
Use Program 30-01 : DSS Console Operating Mode to set the mode of the UX5000’s DSS Con-
soles. The entry you make in this option applies to all the UX5000’s DSS Consoles. The available
options are:
● Regular (Business) Mode (0)
This option indicates the status of normal keysets (not ACD agents).
● Hotel Mode (1)
● ACD Monitor Mode (2)
This option indicates the status of ACD agents (non-ACD agents are not included.
● Business/ACD Monitor Mode (3)
This option allows a non-ACD DSS console to lamp indicating the status of both
non-ACD agents as well as ACD agents.
Input Data
The UX5000 60-Button DSS Console keys are defined as follows, by default, based on the opera-
tion mode selected in Program 30-01-01.
Conditions
None
Level:
Feature Availability
IN • Available.
DSS Console Number 01-32
Item No. DSS Operation Mode Default
01 0 = Business mode
1 = Hotel mode
2 = ACD monitor mode
3 = Business/ACD mode
0
Operation Mode
(Program 30-01)
Key Number Function Indication LED
Business Mode 1-60 ICM Red
Hotel Motel 1-60 ICM Red
ACD Mode 1-60 ACD Status Red
Business/ACD Mode 1-60 ACD Status / ICM Red