System information

Program 24 : Hold/Transfer Setup
24-02 : System Options for Transfer
UX5000 Software Program Manual Programming ◆ 451
24-02 : System Options for Transfer
Description
Use Program 24-02 : System Options for Transfer to define the UX5000 options for Transfer feature.
Input Data
Level:
Feature Availability
IN • Available.
Item
No.
Item Input Data Default
Related
Program
01 Busy Transfer
Use this option to prevent or allow extensions to Transfer
calls to busy extensions.
0 = Disable
1 = Enable
1
02 MOH or Ringback on Transferred Calls
Use this option to enable or disable MOH on Transfer. If
enabled (0), a transferred caller hears MOH while their
call rings the destination extension. If disabled (1), a
transferred caller hears ringback while their call rings the
destination extension.
0 = Hold Tone
1 = Ring Back Tone
0 20-03-02
03 Delayed Call Forwarding Time
If activated at an extension, Delayed Call Forwarding
occurs after this interval. This also sets how long a Trans-
ferred call waits at an extension forwarded to Voice Mail
before routing to the called extension’s mailbox.
0-64800 (Seconds) 10 20-31-15
04 Transfer Recall Time
An unanswered transferred call recalls to the extension
that initially transferred it after this interval.
0-64800 (Seconds) 30 20-31-16
05 Transfer to Busy Department Group Recall Timer
After a trunk is unscreen transferred to a busy Depart-
ment Group, this timer will start. If the call is not
answered, it will recall the originator.
0-64800 (Seconds) 30
07 Forced Release for Trunk-to-Trunk Transfer
This timer will start when a trunk begins talking with
another trunk (for example: trunk-to-trunk transfer, out-
going from trunk, Tandem Trunking).
When this timer expires, a warning tone is heard. If Pro-
gram 24-02-10 is set, the conversation disconnects after
that timer expires. This timer is set again when the exter-
nal digit timer expires. One of the trunks used must be an
analog trunk (or leased line)
0-64800 (Seconds)
(0=disabled)
1800 14-01-25
20-28-01
20-28-02
20-28-03
24-02-10
08 Delayed Transfer Timer for All Department Groups
This timer determines how long a call will ring the
Department Groups before transferring a call.
0-64800 (Seconds) 10 11-11-28
11-11-29
15-07-01,
Key 59