System information

Program 24 : Hold/Transfer Setup
24-01 : System Options for Hold
UX5000 Software Program Manual Programming ◆ 449
Program 24 : Hold/Transfer Setup
24-01 : System Options for Hold
Description
Use Program 24-01 : System Options for Hold to define the UX5000 options for the Hold
feature.
Input Data
Conditions
None
Level:
Feature Availability
IN • Available.
Item No. Item Input Data Default
Related
Program
01 Hold Recall Time
A call on Hold recalls the extension that placed it on
Hold after this interval. This timer works with the
Hold Recall Callback Timer (Item 2).
0-64800 (Sec.) 90 20-31-10
02 Hold Recall Callback Time
A trunk recalling from Hold or Park rings an exten-
sion for this interval. This timer works with timer 01
(Hold Recall Time) or timer 06 and 07 (Park Recall
Time). After this interval, the UX5000 invokes the
Hold recall time again. Cycling between timer 01
and 02 and 06 and 07 continues until a user answers
the call.
0-64800 (Sec.) 30 20-31-11
03 Exclusive Hold Recall Time
A call left on Exclusive Hold recalls the extension
that placed it on Hold after this interval.
0-64800 (Sec.) 90 20-31-12
04 Exclusive Hold Recall Callback Time
An Exclusive Hold Recall rings an extension for this
interval. If not picked up, the call goes back on Sys-
tem Hold.
0-64800 (Sec.) 30 20-31-13
05 Forced Release of Held Call
Depending on the setting of Program 14-01-16, the
UX5000 disconnects calls on Hold longer than this
interval.
0-64800 (Sec.) 1800 14-01-16
06 Park Hold Time - Normal
A call left parked longer than this interval recalls the
extension that initially parked it.
0-64800 (Sec.) 90 20-11-19
20-31-14
07 Park Hold Time - Extended
A call left parked longer than this interval recalls the
extension that initially parked it.
0-64800 (Sec.) 300 20-11-19