System information

Program 20 : System Option Setup
20-11 : Class of Service Options (Hold/Transfer Service)
316 ◆ Programming UX5000 Software Program Manual
11 Automatic On Hook Transfer
Turn off or on an extension’s ability to use Automatic On Hook
Transfer
0 = Off
1 = On
11
12 Call Forwarding Off-Premise
Turn off or on an extension’s ability to set up Call Forwarding
Off-Premise for their terminal.
0 = Off
1 = On
00
13 Operator Transfer After Hold Callback
Turn off or on an extension’s ability to have a call which recalls from
hold transfer to the operator.
0 = Off
1 = On
00
14 Trunk to Trunk Transfer Restriction
Turn off or on the Trunk-to-Trunk Transfer Restriction option. If
enabled, trunk-to-trunk transfer is not possible.
0 = Off
1 = On
00
15 VRS Personal Greeting
Turn off or on an extension’s ability to dial Service Code *4 713 7 to
record, listen to or erase the Personal Greeting Message.
0 = Off
1 = On
11
16 Call Redirect
Turn off or on a keyset user’s ability to transfer a call to a pre-defined
destination (such as an operator, voice mail, or another extension)
without answering the call.
0 = Off
1 = On
00
17 Set/Cancel Department Group Trunk-to-Trunk Forwarding
Turn off or on an extension user’s ability to set Trunk-to-Trunk For-
warding for a Department Group.
0 = Off
1 = On
11
18 No Recall
Allow (0) or deny (1) answered Transferred calls from recalling the
originating extension.
0 = Allow
1 = Deny
00
19 Normal/Extended Park
Determine if an extension’s Class of Service should allow either a
normal or extended Park.
0 = Normal
1 = Extended
00
20 No Callback
Turn off or on an extension’s ability to receive Callbacks.
This feature does not applie to virtual extension.
0 = Off
1 = On
00
21 Restriction for Tandem Trunking on Hang Up
Allow (0) or deny (1) an extension users’s ability to set up a tandem/
conference call automatically when they hang up.
0 = Allow
1 = Deny
00
26 Personal Park at Another Extension
Turn off or on an extension’s ability to place a call at a co-worker’s
extension using Personal Park .
0 = Off
1 = On
00
27 Automatic Park Search
Turn off or on an extension’s ability to automatically Park a call in
the first available orbit.
0 = Off
1 = On
11
Class of Service Options (Answer Service), Program 20-11
Item
No.
Item Input Data
Default
COS 01-14 COS 15