System information

Program 20 : System Option Setup
20-11 : Class of Service Options (Hold/Transfer Service)
UX5000 Software Program Manual Programming ◆ 315
20-11 : Class of Service Options (Hold/Transfer Service)
Description
Use Program 20-11 : Class of Service Options (Hold/Transfer Service) to define the Hold and
Transfer feature availability for each extension’s Class of Service.
Input Data
Level:
Feature Availability
IN • Available.
Class of Service Number 01-15
Class of Service Options (Answer Service), Program 20-11
Item
No.
Item Input Data
Default
COS 01-14 COS 15
01 Call Forward Immediate
Turn off or on an extension’s ability to initiate Call Forwarding
Immediate.
0 = Off
1 = On
11
02 Call Forward When Busy
Turn off or on an extension’s ability to use Call Forward When Busy.
0 = Off
1 = On
11
03 Call Forwarding When Unanswered
Turn off or on an extension’s ability to use Call Forward When
Unanswered.
0 = Off
1 = On
11
04 Call Forwarding (Both Ringing)
Turn off or on an extension’s ability to activate Call Forwarding with
Both Ringing.
0 = Off
1 = On
11
05 Call Forwarding with Follow Me
Turn off or on an extension’s ability to initiate Call Forwarding with
Follow Me.
0 = Off
1 = On
11
06 Unscreened Transfer
Turn off or on an extension’s ability to use Unscreened Transfer.
0 = Off
1 = On
11
07 Transfer Without Holding
Turn off or on an extension’s ability to use Transfer Without
Holding.
0 = Off
1 = On
00
08 Transfer Information Display
Turn off or on an extension’s incoming Transfer pre-answer display.
0 = Off
1 = On
11
09 Group Hold Initiate
Turn off or on an extension’s ability to initiate a Group Hold.
0 = Off
1 = On
11
10 Group Hold Answer
Turn off or on an extension’s ability to pick up a call on Group Hold
0 = Off
1 = On
11