Specifications

Administration
A31003-O1010-M100-17-76A9, 18/05/2010
3-92 OpenScape Voice - OpenStage Family, Administration Manual
administration.fm
Multiline Appearance/Keyset
3.9 Multiline Appearance/Keyset
A phone that has more than one line associated to it, and therefore works as a multiline phone,
is referred to as "keyset". The lines are assigned to the phone by setting up a separate line key
for each line.
The multiline appearance feature allows for multiple lines to be assigned to a keyset and for a
line to be assigned to multiple keysets. This feature requires configuration in OpenScape Voice
and in the telephone, and is particularly useful for executive-assistant arrangements.
For each keyset, a Primary Line/Main DN is required. The primary line is the dialing number for
that keyset.
There are two types of line:
• Private line: A line that appears on only one keyset.
• Shared line: A line that is shared between keysets.
3.9.1 Line key configuration
A line corresponds to a SIP address of record (AoR), which can have a form similar to an E-
mail address, or can be a phone number. It is defined by the Address of record parameter.
For registration of the line, a corresponding entry must exist on the SIP server resp. the SIP
registrar server.
A label can be assigned to the line key by setting its Key label.
Every keyset must necessarily have a line key for the primary line. To configure the key of the
primary line, set Primary line to "true".
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This feature is available only on OpenStage 15, OpenStage 40 and OpenStage 60/
80 phones.
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In order to configure the phone as a keyset, it is required to
• use an outbound proxy (System > SIP interface > Outbound proxy, see
Section 3.5.7.1, “Outbound Proxy”), and
• set the server type to "OS Voice" (System > Registration > Server type, see
Section 3.5.6, “SIP Registration”).
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It is recommended to configure primary lines only on keys 1 to 6, or 1 to 5, if a shift
key is needed. This ensures that the lines are still accessible when the user migrates
to a different phone with fewer keys via the mobility feature.