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Osmo Mobile 3 FAQ

General

Can Osmo Mobile 3 hold any phone?

Osmo Mobile 3 supports smartphones that are 62-88mm wide and up to 9.5mm thick. This

range covers most mobile phones currently available. Please note that actual compatibility

might be affected by accessories attached to your phone. Certain form factors, including

buttons on the side, should also be considered.

How do I power on Osmo Mobile 3 for the first time?

Step 1: First, make sure Osmo Mobile 3 is adequately charged by connecting the charging

cable to the Type-C port on the right side of Osmo Mobile 3.

Step 2: Mount your phone onto Osmo Mobile 3 and adjust the balance. Please follow the

steps on the Tutorial videos for balancing the phone.

Step 3: Press and hold the power button to power on Osmo Mobile 3. Launch the DJI Mimo

app and choose Osmo Mobile 3. Follow the app’s instructions to complete Bluetooth

connection, registration, and activation.

Does my smartphone need to meet any hardware requirements when

using Osmo Mobile 3?

Osmo Mobile 3 utilizes Bluetooth Low Energy 5.0 and therefore works better with phones

that have Bluetooth Low Energy 5.0 or above. We suggest that you check compatibility by

revisiting your phone specs.

Does Osmo Mobile 3 support gesture control? What gestures are

supported?

After powering on Osmo Mobile 3, you can go to the DJI Mimo app and enable gesture

control functions. Osmo Mobile 3 can recognize the “palm” and “V” gestures.

Summary of content (10 pages)

PAGE 1
Osmo Mobile 3 FAQ General Can Osmo Mobile 3 hold any phone? Osmo Mobile 3 supports smartphones that are 62-88mm wide and up to 9.5mm thick. This range covers most mobile phones currently available. Please note that actual compatibility might be affected by accessories attached to your phone. Certain form factors, including buttons on the side, should also be considered.
PAGE 2
How do I use ActiveTrack 3.0 with Osmo Mobile 3? There are three ways to use ActiveTrack: 1.Enable the “One-press ActiveTrack" function, then press the trigger to track the target in the middle of the frame automatically. 2. Manually select and track the target in the app interface 3.Enable “Gesture Control” function and use a gesture to start tracking, take a photo, or record a video.
PAGE 3
There are two ways: 1) Switch between the front and rear camera in the DJI Mimo app; 2) Quickly press the trigger three times. How do I zoom in and out with Osmo Mobile 3 using the Zoom slider on the left side of the handle? Push the Zoom slider up and down to zoom in or out. Please note Osmo Mobile 3 only supports digital zoom, which impacts image quality. How many panorama modes does Osmo Mobile 3 support? Osmo Mobile 3 supports two panorama modes: 180° and 3× 3.
PAGE 4
How do I forget connected devices? 1. Forget connected devices in the bluetooth settings of your mobile phone. 2. Press and hold the Record button, Trigger, and M button simultaneously for one second to forget the connected device. How do I know the firmware update status of Osmo Mobile 3? When the firmware is updating, the status indicator will flash red and green. If the firmware update is successful, the indicator will turn solid green.
PAGE 5
3. Osmo Mobile 3 is compatitble with more devices and can be used to charge your mobile phones. DJI Mimo Can I use ActiveTrack, Timelapse, and Pano in Portrait Orientation? Yes. Is ActiveTrack 3.0 equally effective when shooting with the front and rear cameras? Yes. Camera resolution does not affect tracking performance when using ActiveTrack 3.0.
PAGE 6
Can I set zoom speed with the DJI Mimo app? Yes. You can adjust the zoom speed by dragging the slider inside the app. Can I set the speed of the joystick? Yes. You can choose and set slow, medium, and fast speeds for the joystick in the DJI Mimo app. Can I set video resolution in the app while recording? When recording, video resolution is set at 720p in DJI Mimo by default. You can change the video resolution in the app. However, the maximum video resolution depends on your phone’s camera.
PAGE 7
How many camera points can I set for Motionlapse? You can set up to four camera points for Motionlapse. Can I also save the original photos when shooting a Panorama? Yes. You can enable the “Save Pano Original” function in the camera settings in Pano mode. Where are photos and videos captured by Osmo Mobile 3 stored? iOS systems will save the photos and videos in the album. Android devices save photos and videos in phone storage or the microSD card. Can I use Glamour Effects for photos and video? Yes.
PAGE 8
No. Can I connect my device with Osmo Mobile 3 via DJI Go or DJI Go 4? No. Please use the DJI Mimo app to take full advantage of Osmo Mobile 3. Battery How long are the charge time and battery life of Osmo Mobile 3? Can I swap out the battery? A full charge requires 2.5 hours at 5V/2A, and battery life is 15 hours. * The built-in battery cannot be swapped out. * Under ideal conditions with the gimbal fully balanced.
PAGE 9
Do I need to activate the battery before use? No. When charging Osmo Mobile 3, how will the LED indicators react? The LEDs will light up. Can I use other USB cables for charging Omso Mobile 3? Yes. However, it is recommended to use the standard USB cable that comes in the box to charge Osmo Mobile 3. Can I use Osmo Mobile 3’s USB cable to charge other devices? It is not recommended. How can Osmo Mobile 3 be used to charge other devices? 1.
PAGE 10
Bluetooth How do I know which device is mine if there are multiple Osmo Mobile 3 units around my phone? Each device has a number attached on the side of the phone holder. Users can choose the device in the DJI Mimo app. Users can also change the device name in the app. What should I do if I want to connect Osmo Mobile 3 to another phone? Please disconnect the previous phone and disable its Bluetooth. Then connect Osmo Mobile 3 to another smartphone.