Warranty Manual

1. Refund
1) Within 7 calendar days of delivery if the product has no manufacturing defect, has
not been activated and is still in new or like-new condition.
2) 2). Within 7 calendar days of delivery if the product has a manufacturing defect.
2. A refund will not be provided in following cases
1). The refund was requested beyond 7 calendars days of delivery;
2). Product sent in for refund does not include all original accessories, attachments and
packaging, any item is not in new or like-new condition, i.e. with cracks, dents or
scratches.
3). Legal proof-of-purchase or receipts are not provided, or are reasonably believed to
have been forged or tampered with.
4). Any product fault or damage has been caused by unauthorized use or modification of
the product, including exposure to moisture, entry of foreign bodies (water, oil, sand,
etc.), or improper installation or operation.
5). Product labels, serial numbers, waterproof marks, false proof marks etc. show signs of
tampering or alteration.
6). Damage was caused to the product by external factors out of our control, including
fire, flood, high winds and lightning strike.
7). Respective product has not been sent back to DJI 7 calendar days after refund
confirmation from DJI.
8). The date of activation exceeds 30 days after the date of delivery.
3. Replacement policy
1). Within 7 calendar days of delivery if the product has no manufacturing defect and is
still in new or like-new condition.
2). Within 15 calendar days of delivery if the product has sustained substantial damage in
transit.
3). Within 15 calendar days of delivery if the product purchased does not match the
original description of the product in one or more significant respects.
4). Within 15 calendar days of delivery if the product has a manufacturing defect(s).