Owner's Manual
If you obtain service under this policy, you authorize DJI to store, use, and process your flight
log information and your contact information, including name, phone numbers, address, and e-
mail address. DJI may use this information to perform service under this policy. We may contact
you to inquire about your satisfaction with our service or to notify you about any product recalls
or safety issues. In achieve these aims, you authorize DJI to transfer your information to any
country where we do business and to provide it to entities acting on our behalf. We may also
disclose your information where required by law. DJI’s privacy policy is available at
http://www.dji.com/policy.
What This After-Sales Policy Does NOT Cover
This policy does not cover the following:
× Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot
errors.
× Damage caused by unauthorized modification, disassembly, or shell opening not in accordance
with official instructions or manuals.
× Damage caused by improper installation, incorrect use, or operation not in accordance with
official instructions or manuals.
× Damage caused by a non-authorized service provider.
× Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery
and charger.
× Damage caused by flights which did not follow instruction manual recommendations.
× Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
× Damage caused by operating the product in an environment with electromagnetic interference
(i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.).
× Damage caused by operating the product in an environment suffering from interference from
other wireless devices (i.e. transmitter, video-downlink, Wi-Fi signals, etc.).
× Damage caused by operating the product at a weight greater than the safe takeoff weight, as
specified by instruction manuals.
× Damage caused by a forced flight when components have aged or been damaged.
× Damage caused by reliability or compatibility issues when using unauthorized third-party
parts.
× Damage caused by operating the unit with a low-charged or defective battery.
× Uninterrupted or error-free operation of a product.
× Loss of, or damage to, your data by a product.
× Any software programs, whether provided with the product or installed subsequently.
× Failure of, or damage caused by, any third party products, including those that DJI may
provide or integrate into the DJI product at your request.
× Damage resulting from any non-DJI technical or other support, such as assistance with “how-
to” questions or inaccurate product set-up and installation.
× Products or parts with an altered identification label or from which the identification label has
been removed.
Limitation of Liability