Instruction manual

XWEB 3000 – rel.1.7–
1592010600 Pag. 25 / 136
2.2.4.7 DIALUP
If you have setup a modem type, next window ask you to setup a dial-up connection. It may happen
that XWEB 3000 is directly connected to an intranet/lan but the unit (due to the network topology) can
not reach a valid SMTP server (read e-mail setup in this guide). In this case may be useful to make a
temporary internet connection using the modem. You need a valid internet account, with the telephone
number of your ISP, log-in name and password. In case of need XWEB 3000 will make a call to the
ISP and send the e-mails.
In the next step you have to configure e-mail.
2.2.4.8 E-MAIL CONFIGURATION
One of the most versatile way to communicate alarms to the outside world is using e-mail services.
Nowadays e-mail messaging system is a world wide way of communicating and sharing information
between people. XWEB 3000 can handles e-mail, but to send them you need to make a proper setup
of the unit. There are 2 different routes that XWEB can uses. The first way, if it is present, is using
intranet/LAN connectivity. This means that a SMTP server must exist and XWEB have to reach this
server through the LAN. In this case gateway and DNS parameters are mandatory in “Network
Configuration” window. The second method is used when there is no direct LAN access to internet. In
this case a modem is needed, XWEB 3000 will contact directly your ISP provider and using its
services will send all the e-mails.
To send e-mail you need a valid SMTP server. Usually your LAN administrator will provide you a
server name, for example dixell.com (another format widely used is mail.your-company-name.com) or
even the IP address, then a valid e-mail address is needed. We strongly suggest you to create a new
e-mail account to use with XWEB. In this case, e-mail header will be something like this: xweb@your-
company-name.com. This is very useful to apply e-mail filtering in the client PC. Is not necessary to
have a dedicated mail account to use e-mail services, but is strongly recommended because for
example many SMTP servers need user account authentication (especially ISP) and in this case
without a proper user you can not send e-mails. Moreover if your SMTP requires authentication,
please check “Yes” box and fill in with the right values.