User's Manual
PRODUCT WARRANTY CARD
Product name
purchasing store
Owner name
Serial number
Purchasing date
Contact Email
owner address
Divoom official website: www.divoom.com/www.divoom-gz.com
Divoom warranty Information: http://www.divoom.com/article/detail/ld/60.html
Divoom product FAQ: http://www.divoom.com/artiele/detail/id/59.Minl
Divoom support Email: support@divoom.com
Divoom support contact number: 0755-29494509
Divoom repair & return address:Shenzhen Divoom Technology Limited Corp oration
1st Floor, 5th Building, XinLianHe Industrial Complex Shajing Town, Baoan District
Shenzhen City, Guangdong Provinces 518000 The people's republic of China
WARRANTY INFORMATION:
1.If you believe your product is defective within the warranty period, please bring the
product back to where the product was initially purchased. Alternatively, or within
any other questions or concerns, please call customer support at +0755 86290767, or
contact us via email at info@divoom.com.
2. If within 12 (24 if required by local law) months of purchase this device or any part
thereof is proven to be defective by reason of faulty workmanship or defects in
materials, we will at our option repair or replace the same free of charge of labor or
materials on condition that similar to the product current condition.
3.The sales invoice or receipt with the date and source of purchase must be presented
together with the defective unit. We cannot validate the product warranty
information without an invoice.
4.The warrant does not cover product failures which have been caused by use of
accessories other peripheral devices which are not Divoom branded original
accessories intended for use with the product.
5.The warranty does not cover product failures caused by: modification, repaired,
and disassembled by any person who is not authorized by the manufacture.
6.The warranty is non transferable. Any defective unit or part shall become property
of the manufacture.
7.Warranty does not cover any damage caused by misuse, drop, hit or negligent.
8.Customer is responsible for the return shipping charges.