User's Guide

17 September 2021

NG Series Industrial Wireless Gateway User Guide

DIVIGRAPH

Doc No. 20DD1980

Revision 4

Troubleshoot NG Series Gateways

If the NG Series Gateway Wireless device fails, it may be due to environmental damage, or even a blocked

wireless connection.

Refer to the Diagnose Device Status section to identify the status of the NG Series Industrial Wireless

Gateway.

Harden the System

The security risk to your network when using NG Series Gateways is like that in any distributed control

system or industrial control system. You need to take all reasonable steps to properly secure these

devices.

At a minimum, to secure NG Series Gateways:

• Verify that the latest software is installed on all devices.

• Follow your site’s standards or industry’s best practices for strong passwords.

• Only install NG Series Gateway configuration software on computers dedicated to that purpose

and maintain appropriate physical security of those computers.

The gateway only has one user role. To prevent unauthorised changes, limit access to systems connected

to the gateway.