User's Guide

17 September 2021

NG Series Industrial Wireless Gateway User Guide

DIVIGRAPH

Doc No. 20DD1980

Revision 4

Update Field Device Firmware

You may on rare occasions need to update VP Series 2000 field device firmware. Request or download

firmware updates from Divigraph. You can update firmware using the NG Series Gateway web interface.

To update field device firmware:

1. Navigate to the “Firmware” section.

2. Click “Upload” to upload new device firmware to be uploaded OTA to devices.

3. Click “Browse” to select the firmware binary file, then choose “Device Radio” or “Device

Application” from “Firmware Type”.

4. Enter the firmware “Version” and description.

5. Click “OK”.

6. Navigate to “Devices to Upgrade” and select “Device Radio” or “Device Application” for

respective firmware updates. The “Topology” field shows the chain of the devices in the network

and each 4 digit entry to the left of the 4 digits representing the device in the chain represents a

parent of the device.

7. Select the device(s) to upgrade and click “Execute”. If multiple devices are selected, the device

upgrades are optimised by an upgrade scheduler.

8. Select the appropriate “Firmware” and click “OK”.

9. The “Radio Status” field displays the upgrade status and is updated by the upgrade scheduler.

10. Navigate to “Queue” to view detailed upgrade status information.

• "Pending", awaiting the next retry.

• "Active", the active progress can be viewed on the “Progress” tab.

• "Fail", the maximum allowed number of retries has been reached.

• "Success", the upgrade has succeeded.

• "Cancelling", the scheduler is in the process of cancelling an upgrade.

• "Cancelled", the user cancelled the upgrade.

• "Request Pending", "Request Cancelled" are scheduler internal states and will

automatically progress to "Pending" or "Cancelling".

11. Navigate to “Progress” to observe active OTA upgrade attempts in progress.

Reboot Field Devices

VP Series 2000 field devices can be rebooted by navigating to the “Network” section and selecting the

device of interest, then opening the “Device Reset” accordion, then select from warm restart or restart

as provisioned.