User's Guide

17 September 2021

NG Series Industrial Wireless Gateway User Guide

DIVIGRAPH

Doc No. 20DD1980

Revision 4

Diagnose Device Status

If a device fails, use the diagnostic LED to identify the fault.

LED State

Description

Amber

(steady on)

Initialising

Green

(steady on)

Ready

Amber

(flashing)

Upgrade in progress

Green/Amber

(alternate flashing)

IPv4 reset initiating – IPv4 will be reset after 5 seconds

Amber/Red

(alternate flashing)

IPv4 reset in progress.

Factory reset initiating – device will be set to factory default after 15 seconds.

Red

(steady on)

Factory reset in progress.

Open the Device

Before opening the device, de-energise the cables and remove it from the field and operating

environment. Open the casing by loosening and partially removing the captive screws on one of the hinges

and completely removing the captive screws on the other hinge.

Clean the Interior

Clean the interior using a clean, dry, anti-static cloth.

Inspect the Device Casing

The device casing is made of anodised Aluminium and is epoxy powder coated. Inspect:

• Aluminium device casing for damage or oxidation.

• Lithium battery and terminal springs. Look for chemical corrosion or deposits.

• Antenna N-Type connector for soiling or oxidation.

• Power M12 and network RJ45 connectors for soiling or damage to the seals.

Inspect the Lid Seal

The device uses a continuous seal to protect the unit against dust and moisture ingress. The seal maintains

the device’s dust and water-resistant IP rating.

Inspect the seal:

• Verify that the seal is free from dust and debris.

• To remove dust and dirt, use a clean, dry cloth.