DIVIGRAPH 17 September 2021 NG Series Industrial Wireless Gateway User Guide Doc No. 20DD1980 Revision 4 Copyright © 2021 Divigraph (Pty) Ltd.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Copyright 2021 Divigraph (Pty) Ltd All Rights Reserved The information contained in this document is the property of Divigraph and its affiliates; and is subject to change without prior notice. It is being supplied as a service to our customers and may not be altered or its content repackaged without the express written consent of Divigraph.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Contents General Safety............................................................................................................................................... 1 Receiving Inspection ................................................................................................................................. 1 Handling and Storing Considerations...........................................................................
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH IPv4 Address Reset .................................................................................................................................. 32 Restore Factory Defaults......................................................................................................................... 33 Update Field Device Firmware .....................................................................................................
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH General Safety Receiving Inspection Visually inspect the device for obvious shipping damage. If you detect shipping damage, file a claim with the carrier and submit a copy to Divigraph. Include all model numbers and serial numbers with the claim.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Potential Electrostatic Charge Hazard ! WARNING ELECTROSTATIC CHARGE HAZARD RISK OF PERSONAL INJURY OR EQUIPMENT DAMAGE. Potential for electrostatic charging hazard. Installations and maintenance tasks performed in potentially hazardous areas must be performed only after the area has been verified to be free of hazardous materials, atmospheres, and conditions.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Hazardous Environment ! WARNING HAZARDOUS ENVIRONMENT RISK OF EXPLOSIVE ATMOSPHERE. De-energize all relays and connections before placement or removal. Take precautionary measures to avoid electrostatic potential, especially on plastic components.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Lithium Batteries ! WARNING LITHIUM BATTERY CHEMICAL HAZARD Do not use a device with a damaged battery. Using a damaged battery may further damage the device, cause it to fail, or in hazardous locations cause other unintended consequences. Lithium batteries are volatile.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Safe Disposal Replacing Device and Failure Analysis Contact Divigraph for information on returning parts under warranty and/or requesting failure analysis. Hazardous Materials This device does not use hazardous materials outlined by RoHS or battery directive statutes.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Introduction Description The NG Series Industrial Wireless Gateway provides ISA100 gateway and back bone router (BBR) functionality to communicate with VP Series 2000 ISA100 field devices. To enhance security, the devices use 128-bit AES encrypted packets. If a gateway cannot communicate with ISA100 VP Series 2000 sensors that are out of range, you can use VP Series 2000 ISA100 repeaters to extend your ISA100 network.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Warning: This equipment is compliant with Class A of CISPR 32 / EN 55032. In a residential environment this equipment may cause interference. For complete compliance and hazardous location approval information, see the NG Series Industrial Wireless Gateway Datasheet (document 20DD1979) and NG Series Industrial Wireless Gateway Warnings, Special Conditions and Additional Information (document 20DD2011) available from Divigraph.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Installation and Configuration This section describes how to connect to the NG Series Industrial Wireless Gateway (gateway) for the first time and which settings should be configured before placing it on a live control network. It is important to note that some gateways do not reside on a network. In these cases, it is still important to configure the items outlined in this section.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH The device has optional accessories: • • • • • 2dBi Omnidirectional Antenna 6dBi Omnidirectional Antenna Surge Arrester Field Connector (M12 4-pin A-Coded) PoE Injector *Image shows gateway kit and optional accessories. Figure 1: Packaged NG Series Industrial Wireless Gateway & Accessories Doc No. 20DD1980 Revision 4 Copyright © 2021 Divigraph (Pty) Ltd.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Network Requirements The following requirements apply to the PC/laptop used to configure the Gateway. Ethernet • a Cat-5e (or higher) cable from any hub/switch capable of at least Ethernet 10/100 mbps Compatible Web Browser applications: • • Chrome Mozilla Firefox® Note: Microsoft® Internet Explorer® is not supported. We recommend you use the most current version the compatible browser used.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH User Interface The NG Series Industrial Wireless Gateway provides a web-based user interface to configure and monitor all the devices connected to a network. To start managing the wireless field device network, you first need to configure the gateway. In addition, the user interface can be used for performing the following tasks.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Event History The Event History tab displays a log of internal events, such as gateway restarts, logins, firmware updates and other general events. Provision The Provision settings allow configuration of the Network ID, Join Key, local area network (LAN) settings as well as the Tag for the NG Series Industrial Wireless Gateway.
September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Network Health As per System Manager Network Health. GCI Stats As per System Manager GCI Stats. Signal Strength As per System Manager Signal Strength. Event History As per System Manager Event History. General Settings The General Settings show non configurable details of the access point such as the serial number and allow configuration of the access point Tag name.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Device Information The Device Information settings show the device model, manufacturer, serial number, battery level, both radio and application firmware versions and address of the highlighted VP Series 2000 field device. The Device Tag name can also be set here.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Set Time The Set Time function allows the NG Series Industrial Wireless Gateway time to be set manually or to the host time and date. By setting the time to the host time and date, the time is adjusted to the host time without the UTC offset. For example, if the host indicates a time of 14:30 (UTC+8), the gateway time will be set to 06:30 (UTC).
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH 4. Click on “OK” to upload the file. 5. After the upload is complete, click on “Activate Modbus” to apply the configuration. For more details about TSAP ID, Object ID, Attribute ID, Index 1, Index 2 values, see the VP Series 2000 User Guide (document EVR-VPXDOC-0036). The current Modbus configuration file can be downloaded by clicking on “Download”.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Configuration Configure Gateways We recommend performing basic configuration of NG Series Industrial Wireless Gateways in an indoors equipment room or a similar environment before installation in the field. This includes: • • • • • Device web interface password (recommended; default username = “admin”; default password = “Admin#1!”) TCP/IP IPv4 Address (default = “192.168.1.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Set IPv4 TCP/IP Address To prevent plant network conflicts, we recommend you change the NG Series Industrial Wireless Gateway IPv4 TCP/IP address. To change the TCP/IP address: • • • Select “Network” > “System Manager”. Expand System Manager “Provision”. Change the IPv4 Address, Gateway (Default Gateway) and Mask (Subnet Mask) values as required.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Provision Field Devices (ISA100) The NG Series Industrial Wireless Gateway does not currently support OTA provisioning. Refer to the VP Series 2000 User Guide (document EVR-VPXDOC-0036) to manually provision compatible VP Series 2000 ISA100 field devices. Before deploying VP Series 2000 ISA100 field devices, we recommend you provision each device to join your network.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Deploy Gateway The NG Series Industrial Wireless Gateways must be installed in accordance with relevant site standards and regulations. • • All hazardous location installations MUST be performed by a suitably qualified competent person. RF antenna installations should be completed by a suitably qualified competent person. ! WARNING HAZARDOUS ENVIRONMENT RISK OF EXPLOSIVE ATMOSPHERE.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Figure 2: Pole mounting Surface Mounting The mounting main bracket can be attached directly to a suitable surface such as a wall or bulkhead using four appropriate M8 (or 5/16”) fasteners (see Figure 3). Ensure that the mounting surface is able to support the weight of the gateway as well as any additional strain applied by the cables connected to the gateway.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Outdoor Mounting When installing outdoors, the gateway should be mounted upright, and the supplied connector guard must be installed to protect against UV exposure as shown in Figure 4.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH ! WARNING HIGH ENERGY DISCHARGE HAZARD RISK OF PERSONAL INJURY OR EQUIPMENT DAMAGE. Selection and installation of surge protectors as per these standards does not completely eliminate the possibility of personal injury or equipment damage due to lightning or similar surges, but it does sufficiently protect persons and equipment from the majority of these hazards.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH ! WARNING AUTHORIZED ANTENNAS ONLY Do not use unauthorized antennas with this equipment. Only the specified antennas as outlined are permitted. Approval to operate the equipment is conditional upon use of authorized antennas and correct installation. Antenna Installation Warning! The equipment and antenna must be professionally Installed in accordance with the requirements specified in this document.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Power Connection When connected to a standard Ethernet connection, NG Series Industrial Wireless Gateways require an external power supply connection using the supplied A-coded M12 field wireable connector or optional M12 power cable accessory. ! WARNING HAZARDOUS ENVIRONMENT RISK OF EXPLOSIVE ATMOSPHERE. The power over ethernet function may not be utilized in a hazardous atmosphere.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Verification Verify Network Connectivity NG Series Industrial Wireless Gateways can send data or commands to and receive data from VP Series 2000 field devices in a wireless network. Commands or data can be sent from the user to the gateway or data sent from the gateway to the user through the General Client Interface (GCI) for ISA100. Data received by the gateway can also be published by Modbus.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH NG Series Industrial Wireless Gateway device managers limit the number of field devices connected to the gateway. This could be any combination of “IO”, “Router” or “Router IO” devices up to a total of 50 devices. Up to 9 child devices may connect to each router enabled device. The maximum number of hops between the NG Series Industrial Wireless Gateway and a VP Series 2000 field device should be limited to 4.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Modbus Readings The NG Series Industrial Wireless Gateway can output VP Series 2000 sensor static data (trended variables) using the Modbus TCP protocol. Use any Modbus tool to connect with the NG Series Industrial Wireless Gateway through port 502. Check the Modbus register values as listed in the gateway user interface Modbus page. Doc No. 20DD1980 Revision 4 Copyright © 2021 Divigraph (Pty) Ltd.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Maintenance NG Series Gateways need minimal maintenance. If a device fails, it may be due to environmental damage, or even a blocked wireless connection. System Time Backup Power Battery To keep the real-time clock (system time) and radio oscillator running while the gateway does not have power from the PoE or external power connector, NG Series Industrial Wireless Gateways use a Lithium coin-sized battery.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Diagnose Device Status If a device fails, use the diagnostic LED to identify the fault. LED State Amber (steady on) Green (steady on) Amber (flashing) Green/Amber (alternate flashing) Amber/Red (alternate flashing) Red (steady on) Description Initialising Ready Upgrade in progress IPv4 reset initiating – IPv4 will be reset after 5 seconds IPv4 reset in progress.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Inspect the Battery Inspect the battery before removing it. Look for: • • • • Swelling or deformation. Indentations or lifting of battery terminals. Moisture or liquid on the battery surface. Chemical corrosion or deposits on the battery terminals. ! CAUTION EQUIPMENT DAMAGE Do not use a device with a damaged enclosure or Lithium battery.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Update Gateway Software You may on rare occasions need to update the NG Series Industrial Wireless Gateway software. Request or download software updates from Divigraph technical support. You can update NG Series Industrial Wireless Gateway software using the web-interface. To update gateway firmware: 1. Use your web browser to navigate to the IP address of your NG Series Industrial Wireless Gateway and login 2.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH To reset the NG Series Industrial Wireless Gateway IPv4 address by using the A-coded M12 auxiliary power connector: 1. If in a non-hazardous environment connect pin 2 to pin 3 (white to blue wire) until the status indicator starts flashing between green and amber. 2. Maintain the connection for approximately 5 seconds. 3.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Update Field Device Firmware You may on rare occasions need to update VP Series 2000 field device firmware. Request or download firmware updates from Divigraph. You can update firmware using the NG Series Gateway web interface. To update field device firmware: 1. Navigate to the “Firmware” section. 2. Click “Upload” to upload new device firmware to be uploaded OTA to devices. 3.
17 September 2021 NG Series Industrial Wireless Gateway User Guide DIVIGRAPH Troubleshoot NG Series Gateways If the NG Series Gateway Wireless device fails, it may be due to environmental damage, or even a blocked wireless connection. Refer to the Diagnose Device Status section to identify the status of the NG Series Industrial Wireless Gateway. Harden the System The security risk to your network when using NG Series Gateways is like that in any distributed control system or industrial control system.
