User's Guide

Table Of Contents
EVR-VPXDOC-0036 VP Series 2000 User Guide
DIVIGRAPH
Rev 2.4.1
September 2021
Proprietary & Confidential Copyright © 2020 Divigraph (Pty) Ltd. All Rights Reserved 54
Troubleshooting VP Series 2000 Devices
If a VP Series 2000 device fails, it may be due to a weak battery, environmental damage, or even a
blocked wireless connection.
Refer to the “Diagnose Device Status” section to identify the status of a VP Series 2000 device.
Harden the System
The security risk to your network when using VP Series 2000 devices is like that in any distributed
control system or industrial control system. You need to take all reasonable steps to properly secure
these devices.
At a minimum, to secure VP Series 2000 devices:
Securely manage all device docking stations.
Verify that the latest firmware is installed on all docking stations and device e-modules and
sensors.
Follow your site’s standards or industry’s best practices for strong passwords.
Only install VP Series 2000 configuration software on computers dedicated to that purpose and
maintain appropriate physical security of those computers.
When you complete provisioning on a Honeywell Gateway, verify that Over-The-Air-Provisioning
is disabled.