Installation guide

14
Q3: Why won't my DVD player work when I
move it over to the extended display?
A3: Some DVD playback software packages do
not support playing on a second display
adapter.
Q4: Why can't I make the USB 3.0 to HDMI with
Audio the primary display?
A4: Some video cards ship their product with a
utility that prevents other video cards from
being set as the primary video card. Check
the bottom right hand corner of the taskbar
for the utility. Disable the utility before
switching the USB 3.0 to HDMI with Audio
adapter to be the primary display.
Q5: There are lines running horizontally up
and down my screen or the screen is
distorted.
A5: This is due to a low or unsupported refresh
rate setting. You can change this in Display
Properties/Settings/Advanced/Monitor.
Make sure you select the USB 3.0 to HDMI
with Audio and not set the refresh rate
higher than what your monitor can support.