User`s manual

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User’s Manual

Summary of content (21 pages)

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User’s Manual
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Table of Contents About the diskAshur Desktop Drive Package contents 4 4 diskAshur DT button panel 5 diskAshur DT - Getting Started 6 6 6 7 7 Before you begin Connecting the diskAshur DT How do I use the diskAshur DT the first time? What if I forget the User Password? Using the diskAshur DT Entering the Standby Mode Entering the User Mode Exiting the User Mode Entering the Admin Mode Exiting the Admin Mode Password Management Changing the Admin Password Adding a new U
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Hibernating, Suspending, or Logging off 17 Troubleshooting 18 Technical Support 20 20 Warranty and RMA information Copyright © iStorage, Inc 2011. All rights reserved. Windows is a registered trademark of Microsoft Corporation. All other trademarks and copyrights referred to are the property of their respective owners. Distribution of modified versions of this document is prohibited without the explicit permission of the copyright holder.
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About the diskAshur Desktop Drive Looking for an effortless way to secure your data? Look no further than the diskAshur DT. With an easy-to-use keypad design and software free setup, the diskAshur DT enables you to access the drive with your own unique pin. Featuring 256 bit hardware encryption and a super-fast USB 3.0 connection, the diskAshur DT provides seamless realtime encryption, keeping your data safe 24/7. Package contents • • • • diskAshur DT AC Adapter USB 3.
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diskAshur DT Button Panel 1 2 3 Cancel button button Indicator lights The “Cancel” button can be used to: • Cancel current operation • Return to the previous step when you knowingly entered a wrong password • Exit the Admin Mode The button can be used to access the diskAshur DT and it can also be used as an OK acknowledgement in the following operations: • Entering a password • Confirming a new password The indicator light displays the following colors to indicate the various modes of operation: • RED: S
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diskAshur DT - Getting Started Before you begin Be sure to review the following information before you begin to use the diskAshur DT. Attention: Use only the included cables with your diskAshur DT. You might damage the drive if you use a cable not included with the diskAshur DT. Connecting the diskAshur DT 1. Ensure that the power switch on the back of the diskAshur DT is in the OFF position. 2. Connect the diskAshur DT to a power outlet using the included AC Adapter. 3.
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How do I use the diskAshur DT the first time? You can use it in one of the following ways: • Enter the Admin Mode with 123456 (default administrator password), and then you are able to change the Admin Password or create a User Password. • Directly enter the Secure User Mode with 123456 (default Admin Password) to use the diskAshur DT. What if I forget the User Password? Use your Admin Password to enter Admin Mode, and then create another User Password in Admin Mode.
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Using the diskAshur DT Entering and exiting the Standby Mode, Admin Mode, and User Mode Entering the Standby Mode The Standby Mode is the default mode of the diskAshur DT and is the gateway to other operations. To enter the Standby Mode, attach the diskAshur DT to your computer. The drive automatically goes into Standby Mode and the LOCK indicator light turns RED. In this mode, the diskAshur DT is locked.
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Entering the Admin Mode Note: The diskAshur DT cannot be recognized by the operating system in the Admin Mode. To enter the Admin Mode, do the following: 1. Attach the USB cable to an available USB port on your computer and turn the diskAshur DT ON. The diskAshur DT goes into the Standby Mode, and the LOCK indicator light turns RED. 2. Press and hold + 0 for five seconds until the LOCK indicator light flashes RED. This indicates that you can enter the Admin Password. 3.
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Password Management This section provides information about managing your password in the Admin Mode and User Mode. Changing the Admin Password You can change the Admin Password by doing the following: 1. Enter Admin Mode (refer to page 9 for details). 2. Press and hold + 9 until the ADMIN (A) indicator light flashes BLUE. 3. Enter the new password and press (The Password must be a minimum of 6 digits and a maximum of 16 digits). The UNLOCK indicator light flashes GREEN three times. See note below. 4.
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Adding a new User Password You can add a new User Password by doing the following: 1. Enter the Admin Mode (refer to page 9 for details). 2. Press and hold + 1 until the ADMIN (A) indicator light flashes BLUE intermittently. 3. Enter a User Password and press (a minimum of 6 digits and a maximum of 16 digits). The UNLOCK indicator light will flash GREEN three times. 4. Immediately re-enter the new User Password and press .
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Setting the Unattended Auto Lock Feature To protect against unauthorized access if the drive is unlocked and unattended, the diskAshur DT can be set to automatically lock after a pre-set amount of time. In its default state, the diskAshur Unattended Auto Lock feature is turned off. The Unattended Auto Lock can be set to activate after 5, 10 or 20 minutes. To set the Unattended Auto Lock please use the following steps: 1.
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diskAshur DT Brute Force Protection What is Brute Force Attack? A brute force attack is a method of defeating a cryptographic scheme by systematically trying a large number of possibilities; for example, a large number of the possible keys in a key space in order to decrypt a message. In most schemes, the theoretical possibility of a brute force attack is recognized, but it is set up in such a way that it would be computationally infeasible to carry out.
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Setting a Self Destruct Password The diskAshur DT has the ability to set a password that will reset the encryption key if needed. By resetting the encryption key all data on the drive will be lost and cannot be recovered. After initiating the Self Destruct sequence, the PIN used to initiate the self destruct sequence will become the default Admin password. The drive will need to be initialized and reformatted. For directions see page 15. To set a Self Destruct password please use the following steps: 1.
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Completely resetting the diskAshur DT If you forget all the User Passwords or Admin Passwords, you can perform a complete reset to remove all the User Passwords, and restore the Admin Password to the default 123456. Attention: Completely resetting the diskAshur DT will reset the encryption key, in effect making all the data on the drive unrecoverable. You will need to partition and format the diskAshur DT with disk management applications. To perform a complete reset of the drive, do the following: 1.
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5. In the Computer Manage window, click Disk Management. In the Disk Management window, the diskAshur DT is recognized as an unknown device that is uninitialized and unallocated. 6. Do the following to make the drive recognized as a basic drive. • If the Initialize and Convert Disk Wizard window opens, click Cancel, then initialize the disk manually using the following steps. a. Right-click Unknown Disk, and then select Initialize Disk. b. In the Initialize Disk window, click OK. 7.
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Hibernating, Suspending, or Logging off from the Operating System Be sure to save and close all the files on your diskAshur DT before hibernating, suspending, or logging off from the Windows operating system. It is recommended that you log off the diskAshur DT manually before hibernating, suspending, or logging off from your system. To log off the diskAshur DT, double-click Safely Remove Hardware on the Windows desktop and remove the diskAshur DT from your computer.
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Troubleshooting This section contains troubleshooting information for the diskAshur DT. If you encounter any of the following problems when using the diskAshur DT, refer to the corresponding answers.
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Q: Why did the operating system not recognize the diskAshur DT after I enter the User Mode and completely reset the computer? A: You need to initialize, allocate and format the diskAshur DT manually. For more information, refer to Initializing and formatting the Hard Drive after a complete reset in this manual. Q: How do I use the diskAshur DT without a password? A: As a full disk encryption product, the diskAshur DT can never be used without a password.
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Technical Support iStorage provides the following helpful resources for you: 1. iStorage’s Website (http://www.istorage-uk.com) This gives you the ability to check for up-to-date information. 2. E-mail us at support@istorage-uk.com 3. Or call the Technical Support Department at +44 (0) 20 8537-3435. iStorage’s Technical Support Specialists are available from 8:00 a.m. to 5:00 p.m., GMT, Monday through Friday.