User Guide

144
Residential Customer Agreement
Appendix
EXHIBIT 1 - FEES
In addition to any amounts due for your Services and any other amounts due under this Agreement or any
applicable Package Plan Agreement, you agree to pay the fees listed in the table below (“Fees”) if and when
applicable. DISH may change these Fees, increase or decrease these Fees, or impose additional Fees at any time
upon notice to you. Discounts on certain Fees may be available from time to time if you subscribe to certain
programming packages and/or use certain Equipment. Additional Fees may apply for non-standard installations or if
you upgrade your Equipment after installation. You may call 800-333-3474 to request an itemization of any cost that
you will incur in order to purchase and/or lease or receive DISH equipment and/or DISH Services.
Type of Fee Amount Description of When Fee Applies
Monthly Fees
Additional Receiver Fee*
(*In determining the Additional
Receiver Fee amount, the
receiver with the highest
associated fee shall be
deemed activated prior to all
other receivers on your
account.)
$7.00 You have more than one (1) receiver on your account. Per
additional high definition (HD) receiver.
$10.00 You have more than one (1) receiver on your account. Per
additional DVR receiver.
$14.00 You have more than one (1) receiver on your account. Per
additional Duo receiver.
$17.00 You have more than one (1) receiver on your account. Per
additional DuoDVR or SlingLoaded receiver.
Receiver Fees $7.00 You have a Hopper 2000 receiver on your account.
$7.00 You have a Joey 1.0 receiver on your account.
Whole Home DVR Service Fee $4.00 You have a Whole Home DVR Hopper 2000 on your account.
DVR Service Fee $6.00 You purchase or lease a digital video recording receiver and you
do not subscribe to a “with DVR” programming package. (If you
have a HD Duo SlingLoaded DVR receiver on your account, a
$10.00 fee will also apply.)
Protection Plan $7.00 You participate in the Protection Plan.
DISH Pause $5.00 You are eligible for and participate in DISH Pause.
Service Access Fee $6.00 You subscribe to Racetrack TV but do not subscribe to applicable
required minimum programming.
International Service Access
Fee
$10.00 You do not subscribe to applicable required minimum
programming.
TV2 Receiver Connection Fee $5.00 You purchase or lease a dual tuner receiver and it is not
connected to a phone line and/or a broadband network.
DISH 500 Upgrade Fee $5.00 You receive Services in Alaska (AK) or Hawaii (HI).
Transactional Fees
Agent Assist Fee $5.00 You order PPV or make a credit/debit card or Bank Account
payment over the phone with an agent.
External Hard Drive Activation
Fee
$40.00 One-time fee charged if you have a ViP receiver and you choose
to connect an external hard drive to that receiver.
Late Payment Fee $7.00 You do not pay your bill in full on or before its due date (unless you
are receiving Services pursuant to a Pre-Pay Promotion).
Returned Payment Fee $10.00 You make an EFT or check payment to DISH Network and it is
subsequently returned.