User Guide

Connections

Connecting Your Dish System

5 Power on the receiver and the TV. Program Remote to Receiver (Step 1 of 5), which is the

first step of the Installation Wizard appears.

6 Using the remote, press SAT and then press RECORD. A number appears in the box on

the screen. Select Continue. Download Software (Step 2 of 5) of the Installation Wizard

appears.

7 After the software is downloaded and the receiver has been updated, the receiver restarts.

This process can take 10-25 minutes.

Note: Step 2 of 5 eventually fails to proceed if your antenna is not pointed correctly. You

may see a pop-up instructing you to make sure that all cables leading to the receiver are

connected securely and correctly. If this is the case, make sure your antenna is pointed

correctly before selecting Continue on this screen.

8 On the Set Video Resolution screen, select the best resolution supported by your TV.

Select Test. On the confirmation screen, select Save.

9 On the Connect Receiver to Ethernet or Phone screen, the system is establishing

connection to broadband or phone. Wait while this process occurs.

10 On the Receiver Setup Complete scren, select Guide to display the Program Guide,

select Live TV to view live programming, or select Preferences to customize the guide

Connecting the Phone Line

Phone Connection Recommendations for VoIP

If you have a VoIP (Voice over Internet Protocol) phone service, the following tips may

help improve the chances of the satellite receiver successfully connecting to DISH using

the VoIP phone service.

Note: Not all VoIP services will function with the receiver.

• Manually set the VoIP equipment for the proper bandwidth, to the highest bandwidth

possible, using the VoIP equipment’s instructions.

• Use other settings or connections suitable for modems or fax machines.

• For Vonage VoIP customers only, using the phone prefix *99 in the phone systems

setup can allow the VoIP connection to switch to its highest possible bandwidth.