User Guide

Appendix
Page 122
must: (i) keep your account username and password confidential and not share them with anyone else; and (ii) immediately
notify us of any unauthorized use of your password and/or account username or other breach of security.
D. Third-Party Billing Agents
. We may enter into relationships with third parties to provide billing and other services on our
behalf, in which case the terms and conditions of this Agreement shall apply to such third parties as applicable under the
circumstances. Additional terms and conditions imposed by our third-party billing agents may apply. For example and without
limitation: (i) late fees imposed by our third-party billing agents may be administered according to our third-party billing agent's
billing procedures and applicable state tariffs and regulations; (ii) our third-party billing agents may require that you to pay all
past due charges for Services, a restart fee, and/or a prepayment before we reconnect your Services; and (iii) other services
provided by our third-party billing agents, including without limitation, local telephone service, may need to be restored before
DISH Network Services can be restored, and a restoral fee and/or deposit may be required to restore third-party billing agent
services. Partial payments on third-party billing agent bills may be applied first to the balance due for other services billed on
your third-party billing agent bill, including without limitation, local telephone service, according to the third-party billing agent's
billing procedures and applicable state statutes and regulations. Please contact your third-party billing agent for details.
Failure to pay all or any part of your third-party billing agent bill may result in disconnection of Services. If your account is
assigned to a third-party billing agent we will provide you notice of such assignment.
E. Credit Checks
. You authorize DISH Network to investigate your financial responsibility and creditworthiness, including
without limitation, acquiring credit reports and histories, and to report any payment defaults to credit reporting agencies. Such
credit checks may require you to provide DISH Network with your social security number. Under the Fair Credit Reporting Act,
you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any
credit reporting agency. Please include in any such notice the specific item of dispute and why you believe the information
reported is in error.
F. Applicable Law
. This Agreement, including without limitation, all matters relating to its validity, construction, performance
and enforcement, and any claim, complaint or dispute arising out of or related to this Agreement, the Services or the
Equipment shall be governed by the laws and regulations of the State of Colorado without giving effect to its conflict of law
provisions. This Agreement is subject to amendment, modification or termination if required by such laws or regulations. If
any provision in this Agreement is declared to be illegal or in conflict with any law or regulation, that provision will be
considered modified to the minimum extent necessary to make such provision legal and no longer in conflict with such law or
regulation, without affecting the validity of any other provisions.
G. Remedies Cumulative
. The rights and remedies provided under this Agreement to DISH Network in case of your default or
breach of this Agreement are cumulative and without prejudice to any other rights and remedies that DISH Network may have
by reason of such default or breach at law, in equity, under contract or otherwise (all of which are expressly reserved).
H. Other
. No salesperson, installer, customer service representative, authorized retailer, or other similarly situated individual is
authorized to change or override this Agreement. DISH Network may, however, change this Agreement at any time and will
notify you if that occurs. The terms and conditions of this Agreement that either are expressly stated to survive or by their
nature would logically be expected to survive its expiration or termination will continue thereafter. This Agreement is in
addition to any other written agreement(s), if any, between you and DISH Network, including without limitation, any applicable
Package Plan Agreement, and except as provided to the contrary herein, all such written agreements shall remain in full force
and effect. Except as expressly set forth in this Agreement to the contrary, this Agreement replaces and supersedes any and
all prior DISH Network Residential Customer Agreements in their entirety, and such prior DISH Network Residential Customer
Agreements shall be of no further force or effect whatsoever. In the event of any ambiguity between this Agreement and any
applicable Package Plan Agreement, DISH Network shall have the sole and exclusive authority to interpret and/or make a
final determination concerning any issue arising from such ambiguity.
EXHIBIT 1 - FEES
In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable
Package Plan Agreement, you agree to pay the fees listed in the table below (“Fees”) if and when applicable. DISH may
change these Fees, increase or decrease these Fees, or impose additional Fees at any time upon notice to you. Discounts on
certain Fees may be available from time to time if you subscribe to certain programming packages and/or use certain
Equipment. Additional Fees may apply for non-standard installations or if you upgrade your Equipment after installation. You
may call 800-333-3474 to request an itemization of any cost that you will incur in order to purchase and/or lease or receive
DISH equipment and/or DISH Services.
Type of Fee Amount Description of When Fee Applies
Monthly Fees
Additional Receiver Fee*
(*In determining the
Additional Receiver Fee
amount, the receiver with
the highest associated fee
shall be deemed activated
prior to all other receivers
on your account.)
$7.00 You have more than one (1) receiver on your account. Per
additional high definition (HD) receiver.
$10.00 You have more than one (1) receiver on your account. Per
additional DVR receiver.
$14.00 You have more than one (1) receiver on your account. Per
additional Duo receiver.
$17.00 You have more than one (1) receiver on your account. Per
additional DuoDVR or SlingLoaded receiver.
Receiver Fees $7.00 You have a Hopper 2000 receiver on your account.
$7.00 You have a Joey 1.0 receiver on your account.