REMOTE USER GUIDE
Safety Instructions You must keep safety in mind while using this device. Keep these and any other instructions for future reference. Observe Warnings: Carefully follow all warnings on the device and in the operating instructions. Heat: Do NOT place the device near heat sources such as radiators, stoves, heat registers, or other appliances that produce heat. Care and Use Cleaning: Do NOT use liquid, abrasive, solvent, or aerosol cleaners. Use a damp cloth for cleaning.
Insert the Batteries 1 2 3 Pull the remote battery cover off. Insert 4 AAA batteries, making sure to match the plus (+) ends with the plus markings on the battery case. Replace the remote battery cover.
Pairing Remote to Hopper or Joey For the remote to work with either Hopper or Joey, it must be paired. Use the following procedure to pair the remote. 1 Verify the antenna is installed on the back of your Hopper. Joeys have an internal antenna. REMOTE ANTENNA 2 Hopper: SYS INFO OR Joey: SYSTEM INFO Turn your Hopper or Joey and TV on, and press SYSTEM INFO on the front panel. 3 Confirm that you see the System Info screen. 4 Press and release PAIR on your remote.
Backing up Remote or Receiver Settings After setting up the remote and the receiver, you can back up your settings. If you back up your settings, you can restore them if the settings are ever lost or if you replace your remote or receiver. Note: If your batteries are low, replace them before beginning the following steps. 1 Press and hold SYSTEM WIZARD until the System Wizard screen appears. 2 Backup 3 Back If you have finished setting up a new remote, click on Backup.
Restoring Remote or Receiver Settings If you should lose settings that have been backed up (see Backing Up Remote or Receiver Settings on page 3) or if you replace your remote or receiver, you can restore the remote and receiver settings. 1 2 3 Press and hold SYSTEM WIZARD until the System Wizard screen appears. Restore Device Remote Receiver If you are setting up a new remote or receiver and used Backup with the previous remote or receiver, click on Restore to restore the settings.
SAT Mode SAT To use the features described in this section, make sure you are in SAT mode by pressing the SAT Mode button. Note: Some features may not be available depending on your receiver model.
TV Mode TV To use the features described in this section, make sure you are in TV mode by pressing the TV Mode button. Remote programming is required. Note: The remote has Limited Mode enabled, which means only the Volume, Mute, and TV Power buttons work in TV Mode (see Enabling or Disabling Limited Mode on page 21). Note: Some features may not be available depending on your TV model.
DVD Mode DVD To use the features described in this section, make sure you are in DVD mode by pressing the DVD Mode button. You can use this mode to operate a DVD player, a Blu-ray Disc (BD) player, or a VCR. Remote programming is required. Note: Some features may not be available depending on your device’s model.
DVR Functions • Displays a list of recorded programs. • Plays a live or recorded program. • Pauses a live or recorded program. • S tops recording a program or playing a recorded program. • Records a program. • Press BACK once to reverse the program four times as fast as normal play. Press BACK twice to reverse at 15 times normal speed, three times to reverse at 60 times normal speed, and four times to reverse at 300 times normal speed. The on- screen bar shows how far you’ve gone.
DVR Functions, continued • P ress FWD (Forward) once to fast- forward through the program four times normal speed. Press FWD twice to forward at 15 times normal speed, three times to forward at 60 times normal speed, and four times to forward at 300 times normal speed. The on-screen bar shows how far you’ve gone. Of course, you cannot forward a live program that has not been broadcast yet. • Press SKIP FWD to skip ahead about 30 seconds in the program.
Using Remote Button Shortcuts In addition to their normal functions, some buttons on your remote control have special shortcut functions. These shortcuts are enabled while navigating the on-screen Electronic Program Guide (EPG) or viewing the scrollable list of events. DVR Buttons The following table lists some of these shortcuts for the gray set of buttons that normally control your DVR functions. Note: Scheduled updates to your receiver software may add to or modify these shortcuts.
Using Remote Button Shortcuts, continued Colored Buttons The following table lists some of the shortcuts for the colored set of buttons on your remote control. Note: Scheduled updates to your receiver software may add to or modify these shortcuts.
Programming Remote to Control Another Device There are three ways that you can program your DISH Network remote to control another device, such as a TV, DVD, BD, VCR, audio receiver, or amplifier: • • • Scanning the Remote Database Entering a Code Learning Codes Use Scanning the Remote Database if you don’t know the device code. The receiver scans the database of codes for the particular device and tries each code. When you find one that works, you save that code.
Programming Remote to Control Another Device, continued Scanning the Remote Database Scan the remote database to find codes for another device, such as a TV, DVD, BD, or VCR. 1 Turn the device and receiver on. 2 Press MENU and select the Settings tile. From the Settings screen, select Remote Manager. 3 Select the TV Code, DVD Code, or AUX Code option on the Remote Manager settings screen. If programming in TV or DVD Code, continue to step 4. If programming in AUX Mode, continue with this step.
Programming Remote to Control Another Device, continued Scanning the Remote Database, continued 5 Sort by I-J K-L M-N O-Q R-S 6 Brand RadioShack RCS Realistic Reoc RevolutionHD 7 8 Yes Scroll the Sort By: (or Aux Device:) list to position the selected option within the blue highlight bar. Highlight device’s name in the Brand: list and select Next. Note: If the brand is not listed, see Entering a Code on page 16.
Programming Remote to Control Another Device, continued Scanning the Remote Database, continued 10 Using the remote, turn the device on and try some other remote buttons to make sure they work. When finished, press and release SAT to switch modes. If the code worked for other buttons, select Yes and continue to step 11. If the code did not work, select No and repeat steps 6 through 10 for the next code for the brand of your device.
Programming Remote to Control Another Device, continued Entering a Code If you know a device’s code, you can enter the code directly. Turn the device and receiver on. 1 2 Press MENU and select the Settings tile. From the Settings screen, select Remote Manager. 3 Select the TV Code, DVD Code, or AUX Code option on the Remote Manager settings screen. If programming in TV Code or DVD Code, continue to step 4. If programming in AUX Code, continue with this step.
Programming Remote to Control Another Device, continued Entering a Code, continued 5 XXXX 1 4 7 * 2 5 8 0 CLEAR Next 6 7 8 9 10 Yes 3 6 9 # Using the on-screen keypad, enter the four-digit code for your device. Select Next. Note: The three-digit device codes used by other DISH Network remote controls cannot be used. Select Yes to save the code. Confirm that the code you entered appears for the programmed device (TV, DVD, or AUX) on the Remote Manager settings screen.
Programming Remote to Control Another Device, continued Learning Codes Another way to program codes from one remote to another is the Learning Codes procedure. 1 Turn the device and receiver on. 2 Press MENU and select the Settings tile. From the Settings screen, select Remote Manager. 3 Select the TV Code, DVD Code, or AUX Code option on the Remote Manager settings screen, depending on the device that you want the remote to learn from.
Programming Remote to Control Another Device, continued Learning Codes, continued 7 Follow the instructions given on the screen. 8 When finished, press any Mode button to save commands and exit this screen. To cancel without saving, do not press any button on either remote for at least 20 seconds.
Displaying Device Code To identify the device code that your remote control is using, complete the following steps: 1 Press MENU, select Settings tile, and then select Remote Manager. The Home screen for your current remote control displays. 2 If you used the Look Up option, the brand name of the device is listed in parentheses after the code. If you entered the device code, the code displays with Unknown in parentheses after it.
Enabling or Disabling Limited Mode Limited Mode locks out all the device mode operations except for the device’s Power, Mute, and Volume. This prevents you from accidentally tuning away from satellite programming. The following steps describe how to enable Limited Mode on the remote and how to disable Limited Mode. Note: Limited Mode is only used with TV mode. 1 Press MENU, select Settings tile, and then select Remote Manager. 2 Select the Limited Mode option.
Locating a Lost Remote If you are unable to find the remote, try this feature for locating it. 1 2 Hopper: OR Joey: LOCATE REMOTE LOCATE REMOTE Activate your receiver’s front panel controls and touch LOCATE REMOTE. If the missing remote control is paired to this receiver and within range, there should be a series of tones you can hear to help you find the location of the remote. It can take up to 30 seconds for the tones to begin.
Avoiding RF Interference Because your remote control uses UHF 2G (2.4 GHz ISM band) radio frequencies (RF), you might experience interference from other devices transmitting nearby. The instructions in this section describe how to avoid such conflicts. Adjusting the Antenna The Hopper communicates with its remote control(s) through an UHF 2G antenna connected to the Remote Antenna input on it’s back panel. Note: This remote antenna can only be used with UHF 2G capable receivers.
Control Amplifier Volume When the remote is set up to operate your TV, the MUTE and VOLUME buttons adjust your TV volume when in SAT mode. When the remote is also set up to operate a remote-controllable audio receiver or amplifier (usually in AUX Mode), use these steps to program the remote to control the amplifier’s volume. 1 2 3 4 Press MENU, select Settings tile, and then select Remote Manager. Volume Control Volume for TV Select Volume. Under Control Volume for highlight the AUX option.
Control TV Volume Use this procedure to change from having the remote adjust the volume of an audio receiver or amplifier to having the remote adjust the TV’s volume. When the remote control is set up to operate your TV, the MUTE and VOLUME buttons adjust your TV volume when in SAT mode. 1 2 3 4 Press MENU, select Settings tile, and then select Remote Manager. Volume Control Volume for TV Select Volume. Under Control Volume for highlight the TV option. AUX Save Select Save.
Troubleshooting Use this information if you have a problem using the remote. To solve a particular problem, do the following: • Find the information that relates to the problem you are experiencing. Try the suggested solution for that problem. • Make sure your remote control has fresh batteries. If you see the Remote Battery Low warning on your TV screen, it is time to change the batteries. Follow the instructions on page 1. • Make sure you have a direct line of sight between the remote and the receiver.
Troubleshooting, continued Your remote control does not work well when controlling the Hopper or the Joey. What to do: Move your receiver to different locations. For best results, place the receiver as high as possible, above all other equipment in your entertainment center. Your remote control does not work well when controlling a TV, DVD, or AUX device. What to do: There may be IR interference from objects near the receiver. Make sure there is a direct line of sight between the remote and the device.
Troubleshooting, continued Your remote control isn’t working. What to do: Make sure the remote control is in the correct mode (SAT, TV, DVD, or AUX). Change the batteries as described on page 1. Your UHF 2G remote control does not work well from far away. What to do: Make sure the UHF antenna is connected to the receiver and not touching anything else. Vary the angle of the receiver’s UHF antenna.
Limited Warranty This Limited Warranty is a legal document. Keep it in a safe place. Remember to keep your Sales Receipt for warranty service. We will consider any items you return without a copy of the Proof of Purchase to be out of warranty. This warranty extends only to the original user (“you,” “your”) of the DISH Network remote control and is limited to the purchase price of the remote control. EchoStar Technologies L.L.C.
Accessory Warranty An accessory is any DISH Network branded equipment, displaying the DISH Network logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical components. A oneyear warranty becomes effective upon the activation of the DISH system or date of purchase, if bought separately. A proof of purchase is required to verify the purchase date. If an accessory has an expired warranty, no exchange will be issued.
Regulatory Factors This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device may void your authority to operate this equipment.
DISH Network’s Exchange Programs DISH Network offers two options if you need to replace your remote control--the Advanced Exchange Program and the Post Receipt Exchange Program. Advanced Exchange Program The Advanced Exchange Program allows you to have a replacement remote shipped immediately to you. Depending upon where you live, the remote should arrive within three to five business days. You will not have to return your defective remote to DISH Network using this program.
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Reference Table Write down the inputs, TV, VCR, DVD player, BD player, and stereo equipment codes as you program them for future reference. Input for Programming TV Code DVD/VCR/BD Player Code Auxiliary Equipment Code Auxiliary Device Type To display your remote codes, see page 20 for instructions.
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