User guide

100
Using Troubleshooting Tools
Chapter 12
USING TROUBLESHOOTING TOOLS
Your receiver has troubleshooting tools that you can use to solve many common
problems.
Resetting Your Receiver
1 Press and hold the receiver POWER button until the front panel lights blink.
2 Release the POWER button.
The receiver takes several minutes to reset, displays the message “Acquiring Satellite
Signal,” may download the Program Guide, and then returns you to programming.
Diagnostics
The Diagnostics screen allows you to check the phone and broadband Internet connection
of your receiver.
1 Press MENU, select System Setup, then select Diagnostics.
• Connection—Tests for a valid phone connection or broadband Internet connection.
• Call Out—Updates the receiver’s smart card records. If No Call Out Pending is
displayed, the receiver does not need to have its smart card records updated.
2 Select Done to exit the Diagnostics screen.
Acquiring satellite signal
message displays. May
download Program Guide.
Press front panel
POWER button
and hold until
front panel light
blinks and release
2
3
1
Returns to Programming
1
2
3
Press MENU, select System Setup
and then select Diagnostics
Select
Done
MENU
System Setup
6
3
Diagnostics
The Diagnostics screen appears