TOC Two Color.
TOC Two Color.
TOC Two Color.
TOC Two Color.
222.book Page v Tuesday, July 25, 2006 1:30 PM Important Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with a dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
222.book Page vi Tuesday, July 25, 2006 1:30 PM Safety Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical.
Chapter 01 Two Color.fm Page 1 Tuesday, July 25, 2006 2:58 PM Introduction Introduction to DISH Network So you bought yourself a new receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you with your DISH Network satellite TV receiver.
Chapter 01 Two Color.fm Page 2 Tuesday, July 25, 2006 2:58 PM Chapter 1 Welcome WELCOME Thank you for choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services — with high performance, ease of operation, and a wide variety of entertainment options.
Chapter 01 Two Color.fm Page 3 Tuesday, July 25, 2006 2:58 PM Introduction How to Use this Guide Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control. Example: Select the Locks option. • Where this guide mentions nearby TV, it refers to the TV near the receiver.
Chapter 01 Two Color.fm Page 4 Tuesday, July 25, 2006 2:58 PM Chapter 1 About Your DISH Network Account ABOUT YOUR DISH NETWORK ACCOUNT This section describes how to order your packages and provides information on how to find information about your DISH Network account. Ordering Your Programming Packages Before you can enjoy your new receiver, order your programming packages. 1 Press POWER on the front panel to turn on the receiver.
Chapter 01 Two Color.fm Page 5 Tuesday, July 25, 2006 2:58 PM Introduction Watching TV Now WATCHING TV NOW After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch; pause live TV; and record your favorite shows.
Chapter 01 Two Color.fm Page 6 Tuesday, July 25, 2006 2:58 PM Chapter 1 Additional Services ADDITIONAL SERVICES Pay-Per-View Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 33. Be sure to connect an active phone line to your receiver before you order a Pay-Per-View event (see the instructions on page 92).
Chapter 01 Two Color.fm Page 7 Tuesday, July 25, 2006 2:58 PM Introduction Why Connect to a Phone Line Solar Interference Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes. During these brief periods, you will not be able to see programs on DISH Network. When the sun has moved from behind the satellite, the programs will reappear.
Chapter 01 Two Color.fm Page 8 Tuesday, July 25, 2006 2:58 PM Chapter 1 Tips TIPS • Always have the latest software - Turn off the receiver when you’re not using it. • Order Pay-Per-View with your remote control - Keep an active phone line connected to the receiver. Not only will you have Pay-Per-View at your fingertips, but you’ll also avoid unnecessary charges. QUESTIONS 8 • How do I find something to watch? Refer to page 5.
Chapter 02 Two Color.fm Page 9 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls About Your Satellite Receiver This chapter helps you get to know your remote control, which lets you use all the functions of your receiver. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s presented in later chapters.
Chapter 02 Two Color.fm Page 10 Tuesday, July 25, 2006 3:02 PM Chapter 2 Satellite Receiver Overview SATELLITE RECEIVER OVERVIEW This section gives you an overview of your DISH Network satellite TV receiver system. Satellite Receiver Use this dual-tuner satellite receiver to watch different programs in two locations: • Nearby TV (TV1) - Programming from the receiver is delivered to the nearby TV using short audio/video cables.
Chapter 02 Two Color.fm Page 11 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls Dual and Single Modes DUAL AND SINGLE MODES Your satellite receiver includes two modes of operation: Dual and Single. These modes increase your entertainment options because you’ll be able to choose how you watch your favorite programs.
Chapter 02 Two Color.fm Page 12 Tuesday, July 25, 2006 3:02 PM Chapter 2 Dual and Single Modes Single Mode Single Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP)—to all connected TVs. Single Mode delivers the same programming to all of the TVs connected to the satellite receiver and allows this programming to be controlled by either remote control.
Chapter 02 Two Color.fm Page 13 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls Dual and Single Modes Switching Between Dual and Single Mode Put the satellite receiver in Single or Dual Mode by pressing the front panel MODE button. Keep the following items in mind when switching the satellite receiver between Dual and Single Mode: Dual Mode Indications Favorites Lists Parental Controls Closed Captioning Single Mode Dual Mode front panel indicator lights.
Chapter 02 Two Color.fm Page 14 Tuesday, July 25, 2006 3:02 PM Chapter 2 Remote Controls REMOTE CONTROLS The two remote controls give you access to all the features of your satellite receiver. You can set up each remote to control the satellite receiver and up to three other devices (see page 61). These devices can be a TV, a VCR or DVD player, and a third device. This section describes how to use the various features on the two types of remote controls included with your satellite TV system.
Chapter 02 Two Color.fm Page 15 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls Remote Controls Remote Control Batteries The remote control comes with AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer. 1 Press down on the top of the battery cover and slide the cover off. 2 Take out all of the old batteries.
Chapter 02 Two Color.
Chapter 02 Two Color.
Chapter 02 Two Color.
Chapter 02 Two Color.
Chapter 02 Two Color.fm Page 20 Tuesday, July 25, 2006 3:02 PM Chapter 2 Using the Menus USING THE MENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: • Press MENU to open the Main Menu, then open any of the other menus from the Main Menu.
Chapter 02 Two Color.fm Page 21 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls Using the Menus List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select Save or Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu. There are two types of lists: • A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected.
Chapter 02 Two Color.fm Page 22 Tuesday, July 25, 2006 3:02 PM Chapter 2 Using Text Fields USING TEXT FIELDS When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two basic ways to enter the information: • Virtual Keyboard • Remote Control NUMBER PAD Using the Virtual Keyboard Use the virtual keyboard letters to type the information.
Chapter 02 Two Color.fm Page 23 Tuesday, July 25, 2006 3:02 PM Receiver and Remote Controls Tips TIPS • You can use the Front Panel Locks to prevent the mode from being changed accidentally. See page 47 for instructions. • The only way to turn off the TV2 outputs is by using POWER on Remote Control 2. • In Dual Mode, Remote Control 1 is used to control TV1 menus on the nearby TV. Remote Control 2 is used to control TV2 menus on the remote TV(s).
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222.book Page 25 Tuesday, July 25, 2006 1:30 PM Finding Programs to Watch Watching TV The receiver is on channel 414, but you want to change the channel to 210. How do you change the channel? You know your team is playing, but you’re not sure of the channel. How do you find the game? You’re in the mood for a movie, but you don’t know which one. Is there a way to look for movies? This chapter shows you the various ways for you to find something to watch.
222.book Page 26 Tuesday, July 25, 2006 1:30 PM Chapter 3 Changing Channels CHANGING CHANNELS There are two basic ways to change the channel on your satellite TV receiver: • Use UP and DOWN ARROWS on your remote control • Enter a channel number with the NUMBER PAD Using the Up and Down Arrows While watching live TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control.
222.book Page 27 Tuesday, July 25, 2006 1:30 PM Finding Programs to Watch Using the Program Guide • A green background behind a channel means that you can use your remote control to add the channel to your subscription. • The Program Guide shows which Favorites List is active. If All Chan is active, the Program Guide shows all the channels. The All Sub list shows only the channels in your subscription. The All HD list shows all the HD channels in your subscription.
222.book Page 28 Tuesday, July 25, 2006 1:30 PM Chapter 3 Using the Browse Banner USING THE BROWSE BANNER Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen.
222.book Page 29 Tuesday, July 25, 2006 1:30 PM Finding Programs to Watch Using Search to Find a Program USING SEARCH TO FIND A PROGRAM You can find programs to watch by using the Search feature of the receiver. This feature will search all channels, including over-the-air channels (if an over-the-air antenna is connected to the receiver as described on page 95), and find programs that match keywords that you enter.
222.book Page 30 Tuesday, July 25, 2006 1:30 PM Chapter 3 Finding a Program by its Theme FINDING A PROGRAM BY ITS THEME You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want. This feature also categorizes programs on over-the-air channels (if an over-the-air antenna is connected to the receiver as described on page 95).
222.book Page 31 Tuesday, July 25, 2006 1:30 PM Finding Programs to Watch Tips TIPS • Press INFO to get more information about the program you highlighted. • Press VIEW LIVE TV to cancel almost any screen and return to live TV. • Press SWAP, without pressing PIP first, to switch between the two tuners in Single Mode. QUESTIONS • How can I customize the Program Guide? You can set up a Favorites List as described on page 39.
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222.book Page 34 Tuesday, July 25, 2006 1:30 PM Chapter 4 Buying a Pay-Per-View Program To buy Pay-Per-View programs using your remote control, you must connect the receiver to an active phone line. After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays (other than All-Day events) of programs are separate events.
222.book Page 35 Tuesday, July 25, 2006 1:30 PM Pay-Per-View Tips TIPS • You can prevent others from purchasing Pay-Per-View programs by using locks (see page 45). • Keep an active phone line connected to your receiver so you can order Pay-Per-View programs with your remote control. QUESTIONS • How can I order an event for all my receivers? – Order on each receiver, one at a time with the remote control. Make sure an active phone line is connected to each receiver.
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222.book Page 37 Tuesday, July 25, 2006 1:30 PM Favorites Lists Setting Up Your Favorites Lists One of the benefits of DISH Network is that you have access to many channels. However, the number of channels can make it difficult to find something to watch. When you read this chapter, you’ll learn how to set up and use Favorites Lists. The information in this chapter shows you how to fit your favorite channels into neat, organized lists.
222.book Page 38 Tuesday, July 25, 2006 1:30 PM Chapter 5 What are Favorites Lists? WHAT ARE FAVORITES LISTS? Favorites Lists are lists of your favorite channels. You can create and change the lists yourself, adding and removing channels as you wish. Your favorite channels can be grouped into up to four lists for TV1 and four lists for TV2 (in Dual Mode). 38 • When using a Favorites List, the Program Guide and Browse Banner display only the channels in that Favorites List.
222.book Page 39 Tuesday, July 25, 2006 1:30 PM Favorites Lists Creating or Changing Favorites Lists CREATING OR CHANGING FAVORITES LISTS You can create, add channels to, and remove channels from a Favorites List. When you use your Favorites List only those channels in your list are shown in the Program Guide and Browse Banner. NAMING FAVORITES LISTS You can name your Favorites Lists whatever you want, up to eight characters long. USING FAVORITES LISTS Press GUIDE to open the Program Guide.
222.book Page 40 Tuesday, July 25, 2006 1:30 PM Chapter 5 Tips TIPS • Two lists cannot have the same name. For example, on TV1, you cannot have two lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names. • Pressing GUIDE to switch Favorites Lists works only if you have added channels to the Favorites List. If you have not created a Favorites List, pressing GUIDE switches the receiver between the All Chan, All Sub, and All HD Lists.
222.book Page 41 Tuesday, July 25, 2006 1:30 PM Parental Controls Setting Up Locks An important concern to parents is the ability to protect their children. With high tech television comes greater potential for unwanted programming beamed into your home. Use the safeguards described in this chapter to set up and use locks.
222.book Page 42 Tuesday, July 25, 2006 1:30 PM Chapter 6 What are Locks? WHAT ARE LOCKS? Locks (Parental Controls) allow you to password-protect programming based on ratings, or on a channel-by-channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter the password. • The receiver allows you three attempts to enter the correct password.
222.book Page 43 Tuesday, July 25, 2006 1:30 PM Parental Controls Creating or Changing a Password CREATING OR CHANGING A PASSWORD The first thing to do before using the receiver locks is set up your password. 1 Press MENU and select Parental Controls (5). 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Change Password. 4 Enter the current password using the NUMBER PAD. Select OK.
222.book Page 44 Tuesday, July 25, 2006 1:30 PM Chapter 6 Creating or Changing Ratings Locks 1 Press MENU and select Parental Controls (5). 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Lock System or Unlock System. If you are locking the receiver, the receiver displays a message prompting you to enter a password. 4 Enter a password, using the NUMBER PAD.
222.book Page 45 Tuesday, July 25, 2006 1:30 PM Parental Controls Creating or Changing Channel Locks CREATING OR CHANGING CHANNEL LOCKS You can lock any channel, including Pay-Per-View and over-the-air channels. This type of lock keeps anyone from viewing these channels unless they enter the correct password. 1 Press MENU and select Parental Controls (5). 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.
222.book Page 46 Tuesday, July 25, 2006 1:30 PM Chapter 6 Hiding Adult Content or Locked Channels 1 Press MENU and select Parental Controls (5). 2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password. Select OK. 3 Select Lock PPV or Unlock PPV. 4 Select Yes. Make sure the receiver is locked as described on page 43.
222.book Page 47 Tuesday, July 25, 2006 1:30 PM Parental Controls Locking or Unlocking the Front Panel LOCKING OR UNLOCKING THE FRONT PANEL This lock keeps anyone from using the front panel buttons unless they enter the correct password, but it does not lock the remote control buttons. This option is only available on TV1 menus. 1 Press MENU and select Parental Controls (5). 2 If the receiver is locked, enter the password using the NUMBER PAD.
222.book Page 48 Tuesday, July 25, 2006 1:30 PM Chapter 6 Tips TIPS • If the receiver displays a message prompting you to enter a password, the receiver is locked. • If you want to unlock the receiver or any specific lock, use the password for the TV output you’re watching. For example, use TV1’s password to unlock TV1’s locks and TV2’s password for TV2’s locks. • When you lock a rating, you also lock all other more restrictive ratings.
222.book Page 49 Tuesday, July 25, 2006 1:30 PM Interactive TV Interacting with Your TV Play games, shop, and get help from Customer Service! Use the information in this chapter learn about interactive services available on your satellite receiver.
222.book Page 50 Tuesday, July 25, 2006 1:30 PM Chapter 7 DishHOME DISHHOME Press DISH on the remote control to go to DishHOME features available with your service. You can order channels, check the news and weather, and even play games. Make sure you connect an active phone line to your receiver. You can enjoy this feature on one TV at a time. CUSTOMER SUPPORT An important feature of your satellite TV receiver is Customer Support.
222.book Page 51 Tuesday, July 25, 2006 1:30 PM Timers Setting Up and Using Timers Have you found yourself having to make a choice between watching your favorite shows and living your life away from television? This chapter shows you how to set up to record future programs on a VCR so that you’ll never miss your favorite shows.
222.book Page 52 Tuesday, July 25, 2006 1:30 PM Chapter 8 Timers TIMERS A timer is your instruction telling the satellite receiver the programs you want to view in the future. For most VCR timers, you select a specific program on a specific channel, and tell the satellite receiver how often you want to record that program. Be sure to set up the receiver to control your VCR (see page 77).
222.book Page 53 Tuesday, July 25, 2006 1:30 PM Timers Timers When a Timer Starts a Recording For two minutes before a timer starts a recording, the receiver may display a digital countdown on the TV screen. This symbol disappears when the program begins. While the symbol is displayed, you may do one of the following: • Press CANCEL to clear the symbol from the TV screen. This does not stop the timer from starting. • Press INFO or SELECT to see more information on the timer.
222.book Page 54 Tuesday, July 25, 2006 1:30 PM Chapter 8 Using the Timers List Special Considerations When Using Timers • For Locked Programs - You must enter the receiver password before you can create an automatic timer. You can create a manual timer for a locked program without entering the password. However, if you do this, when the timer operates, the receiver may display only an error or password entry menu.
222.book Page 55 Tuesday, July 25, 2006 1:30 PM Timers Setting Up a Manual Timer 1 Find the future program you want to record using the Program Guide or Browse Banner. The program can be a satellite or over-the-air program (see page 77 for instructions on connecting an over-the-air antenna to your receiver). Note that this feature may not work with all over-the-air channels. 2 Select the future event. The Create Timer screen displays. 3 Select the Timer Frequency (see page 52 for more details).
222.book Page 56 Tuesday, July 25, 2006 1:30 PM Chapter 8 Deleting a Timer DELETING A TIMER When you no longer need a timer, you can delete it. OVERLAPPING TIMERS If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. The receiver also displays this screen if a program time has changed, causing one timer to overlap another. You must delete or edit one of the timers.
222.book Page 57 Tuesday, July 25, 2006 1:30 PM Remote Control Setup Personalizing Your Remote Controls Use the information in this chapter to learn more about using your remote controls.
222.book Page 58 Tuesday, July 25, 2006 1:30 PM Chapter 9 Improving Receiver Control IMPROVING RECEIVER CONTROL These instructions help you improve your remote control settings to best operate your satellite receiver. Use the following instructions to make your remote control operate more efficiently with your receiver. Changing the Address for Remote Control 2 Because UHF signals travel long distances and go through walls, a neighbor’s remote may control your receiver by mistake.
222.book Page 59 Tuesday, July 25, 2006 1:30 PM Remote Controls Improving Receiver Control Checking the Remote Control Address You can see what address is programmed into the remote control by completing the following instructions. 1 Press and hold the SAT mode button for three seconds, until all of the mode buttons light up, and then let go of the SAT button. 2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the address number (three flashes means address 3).
222.book Page 60 Tuesday, July 25, 2006 1:30 PM Chapter 9 Improving Receiver Control Adjusting the Remote Antenna Be sure to set the remote control antenna (back of the receiver) straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything. If your UHF Pro Remote Control isn't working very well from far away, you may be experiencing interference from objects near your receiver.
222.book Page 61 Tuesday, July 25, 2006 1:30 PM Remote Controls Controlling Other Components Installing a UHF Attenuator Unwanted UHF signals may interfere with signals from the remote control to the receiver. To prevent such interference, you can install a 10 dB attenuator (available from many consumer electronics parts stores). Adding this attenuator will help keep out stray UHF signals, but it also cut down how far away you can use the remote control.
222.book Page 62 Tuesday, July 25, 2006 1:30 PM Chapter 9 Controlling Other Components Remote Control Modes Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), VCR (for a VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio amplifier, or a second DISH Network satellite receiver) to set the remote to the right mode for the device. To change the mode, press the button for the device you want the remote to control.
222.book Page 63 Tuesday, July 25, 2006 1:30 PM Remote Controls Controlling Other Components Setting Up Using Device Code Tables Set up the remote to control other devices using the device codes listed on page 116. In the instructions below, the column on the left contains the instructions and the column on the right provides additional information. Instructions Additional Information 1 Turn the device on. Use the device’s front panel buttons or its remote control.
222.book Page 64 Tuesday, July 25, 2006 1:30 PM Chapter 9 Controlling Other Components Instructions 10 If the code doesn’t work, repeat steps 3 through 9 with another device code from the tables. Additional Information Try every code listed for your brand until one works for your device. 11 If you can’t find a code that works try, Setting Up Using Device Codes Scan that follows.
222.book Page 65 Tuesday, July 25, 2006 1:30 PM Remote Controls Controlling Other Components Instructions Additional Information 5 Press the UP or DOWN ARROW As you press the UP or DOWN ARROW, the remote tries each code in the memory to see if it can turn off your device. When the device turns off, you have found a code that might work. Note: The mode button for the device will flash rapidly eight times when you’ve scanned all the codes for that device. 6 Press POUND (#).
222.book Page 66 Tuesday, July 25, 2006 1:30 PM Chapter 9 Controlling Other Components Instructions Additional Information For AUX mode: The first group of flashes tells you what the AUX mode controls. A quick flash (zero) before the three-digit code is for a TV; one regular flash is for a VCR; and two flashes is for a tuner, or amplifier.
222.book Page 67 Tuesday, July 25, 2006 1:30 PM Remote Controls Controlling Other Components Switching Between TV and Device Volume Adjustment When the remote control is setup to operate your TV, the VOLUME and MUTE buttons adjust your TV volume. If you prefer the volume and mute functions of the remote to adjust the volume of a remote-controllable audio receiver or amplifier instead of the TV, this capability can be set up using the AUX mode of the remote control.
222.book Page 68 Tuesday, July 25, 2006 1:30 PM Chapter 9 The Recover Button 1 Turn on the other receiver and display the System Info screen as described in the user’s guide for information on how to display the screen). Write the address: 2 Press and hold AUX until all the other mode buttons light up, and then let go of the button. AUX flashes. 3 Press the 3 button. 4 Use the NUMBER PAD to enter the address you wrote in step 1. 5 Press POUND (#). AUX blinks three times.
222.book Page 69 Tuesday, July 25, 2006 1:30 PM Remote Controls The Recover Button Programming the Recover Button for Remote Control 2 When your Remote Control 2 is shipped from the factory, RECOVER is set up to restore satellite TV viewing by tuning your TV (or VCR) to channel 3, 4, and other inputs. However, to use RECOVER with your remote TV (or VCR), you need to program RECOVER with the specific channel (for example, channel 60) that you use to watch TV2 programming.
222.book Page 70 Tuesday, July 25, 2006 1:30 PM Chapter 9 Sending Discrete Power On and Off Removing the Recover Button Channel Programming The following instructions describe how to reset RECOVER to restore satellite TV viewing by tuning your TV (or VCR) to channel 3, 4, and other inputs. SENDING DISCRETE POWER ON AND OFF Installers use Remote control discrete power ON and power OFF IR commands when programming macro commands into universal remotes.
222.book Page 71 Tuesday, July 25, 2006 1:30 PM Remote Controls Tips TIPS • If using a specific channel for TV2 (for example, channel 60), TV2’s remote control must be programmed with a TV2 channel/input before you can use RECOVER. • Place the channel sticker on the remote TV and write down the channel you use to watch DISH Network programming. The stickers are inside the front cover of this guide.
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Chapter 10 Two Color.fm Page 73 Tuesday, July 25, 2006 3:15 PM Receiver Customization Personalizing Your Satellite Receiver Take a look through this chapter and you’ll find out how to change settings on the receiver to make it just the way you like it. As an added bonus, if you find out that you don’t like how it turned out, you can reset the receiver to the way it was when you got it. Here’s what’s in this chapter:.
Chapter 10 Two Color.fm Page 74 Tuesday, July 25, 2006 3:15 PM Chapter 10 Using Shared View USING SHARED VIEW Shared View is a feature of Single Mode that lets you activate the TV2 audio and video outputs to display the same programming as the TV1 outputs. While using this feature, both the Remote Control 1 and Remote Control 2 for your satellite receiver can control what is displayed on all TVs connected to the system. This feature is available only in Single Mode.
Chapter 10 Two Color.fm Page 75 Tuesday, July 25, 2006 3:15 PM Receiver Customization Using Caller ID USING CALLER ID Caller ID displays on your TV the names of people and/or telephone numbers as they call you if you subscribe to Caller ID from your local phone company. To use this feature, make sure you have a phone line connected to the receiver and that the Caller ID feature is enabled. Caller ID Screens When you receive a call, you will see a Caller ID popup screen.
Chapter 10 Two Color.fm Page 76 Tuesday, July 25, 2006 3:15 PM Chapter 10 Changing Languages Using Caller ID History Use the following instructions to view and delete numbers from your Caller ID History. CHANGING LANGUAGES You may be able to change the language of some programs. An alternate language may not be available for all programs. Some programs, such as movies, indicate at the beginning whether an alternate language or descriptive video is available.
Chapter 10 Two Color.fm Page 77 Tuesday, July 25, 2006 3:15 PM Receiver Customization Using Closed Captioning USING CLOSED CAPTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs. Use the following questions and table to determine if CC is available at your TV location: 1 Are you watching SD or HD programming? 2 Are you in Single or Dual Mode? Refer to page 15 for information on switching modes.
Chapter 10 Two Color.fm Page 78 Tuesday, July 25, 2006 3:15 PM Chapter 10 Using Dolby® Surround Sound USING DOLBY® SURROUND SOUND Dolby Digital gives you the capability to enjoy programs in surround sound. An external decoder is required to enjoy this feature. Refer to your decoder user’s guide. Note: Not all programs contain a Dolby Digital sound track. The receiver uses an optical port for outputting digital audio.
Chapter 10 Two Color.fm Page 79 Tuesday, July 25, 2006 3:15 PM Receiver Customization Changing the Program Guide Order • Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range is wider, which makes the music and loud noises louder, but voices quieter. • RF Mode. When you use this setting, in comparison with Line Mode, the dynamic range is narrower, which makes music and loud noises quieter, but voices louder.
Chapter 10 Two Color.fm Page 80 Tuesday, July 25, 2006 3:15 PM Chapter 10 Resetting to Factory Defaults • Standard - Partial Guide with Video. This option is preset when you first set up the receiver. The Program Guide displays video in the upper right corner and 1.5 hours of schedule per page. • Enhanced - Partial Guide with Video. Choose this option if you’d like larger text on your Program Guide. The Program Guide displays video in the upper right corner and one hour of schedule per page.
Chapter 10 Two Color.fm Page 81 Tuesday, July 25, 2006 3:15 PM Receiver Customization Scheduling Receiver Updates SCHEDULING RECEIVER UPDATES The receiver comes scheduled to update the Program Guide at 3:00 am every day. This section describes how to change the Updates settings. Keep this feature enabled so that your Program Guide and software remain current. Note: This feature does not interfere with scheduled timers.
Chapter 10 Two Color.fm Page 82 Tuesday, July 25, 2006 3:15 PM Chapter 10 Tips TIPS • To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable and a stereo that supports this feature. • Be sure to have the receiver connected to an active phone line and have Caller ID service from your phone company to use the Caller ID feature on this receiver. QUESTIONS 82 • Why is my audio in another language? You may have selected an alternate language.
Chapter 11 Two Color.fm Page 83 Wednesday, August 2, 2006 1:00 PM Connections and Setup How to Connect Your Satellite Receiver Do you have a handful of cables and a head full of questions? This chapter is the perfect place to find out how to connect the receiver to all kinds of equipment. You’ll find this chapter particularly helpful if you decide to move your receiver or if you get a new TV, VCR, or DVD player.
Chapter 11 Two Color.fm Page 84 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting to the Nearby TV (TV1) CONNECTING TO THE NEARBY TV (TV1) This section describes how to connect receiver TV1 output ports to a nearby TV. Select one of the following methods. Note: If you would like to put the receiver in a remote location (closet, cabinet, etc.), be sure to get the replacement remote control that uses UHF Pro signals to control TV1. Call your DISH Network retailer or go to www.dishnetwork.
Chapter 11 Two Color.fm Page 85 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting to the Nearby TV (TV1) YPBPR Connections The YPbPr connections provide high-quality video to your HDTV or HD monitor. 1 Connect between the YPbPr component connections on the receiver and the nearby TV using component video cables. 2 Connect audio (red and white) RCA-type cables between the receiver Audio Outputs and audio input connections that go with the YPbPr connectors on your HDTV or monitor.
Chapter 11 Two Color.fm Page 86 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting to the Nearby TV (TV1) Setting Up to Display in HD Once the receiver has been activated with qualifying DISH Network programming, you will be able to receive HD programs to watch. Use the following steps to select the desired HDTV format. 1 Consult your HDTV user’s guide for the HD format resolution that the TV supports (1080i or 720p).
Chapter 11 Two Color.fm Page 87 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting to the Remote TVs (TV1 or TV2) CH 3-4 Out Use these instructions if you’d like to connect your receiver to an SD television. 1 Connect a coaxial cable from the CH 3-4 output on the receiver to the nearby TV’s tuner port. 2 Place the white CH 3-4 sticker on the cable near where the cable connects to the receiver (the stickers are inside the front cover of this guide).
Chapter 11 Two Color.fm Page 88 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting to the Remote TVs (TV1 or TV2) Connecting Other TV(s) (TV1 or TV2) When connecting to the home distribution (CH 21–69 Out) coaxial port, you must meet the FCC requirements listed in the Appendix.
Chapter 11 Two Color.fm Page 89 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting to the Remote TVs (TV1 or TV2) 5 If your TV is in over-the-air mode for the channels you picked in step 4, circle “Air” below. If your TV is in cable mode for the channels you picked in step 4, circle “Cable” below. If you are using these instructions for TV1 and TV2, pick different channels (for example, Channel 60 for TV1 and Channel 64 for TV2).
Chapter 11 Two Color.fm Page 90 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting to the Remote TVs (TV1 or TV2) • If your TV(s) do not have a picture or if it is not as clear as you would like it to be, go to the next step. 16 You may need to change the cable connection on the splitter that sends the TV signal throughout your house.
Chapter 11 Two Color.fm Page 91 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting to Your Dish Antenna 22 Confirm Remote Control 2 (or Remote Control 1 with a Green UHF Pro key, sold separately) controls the receiver. See for instructions. 23 Program Remote Control 2’s (or Remote Control 1 with a Green UHF Pro key, sold separately) RECOVER to the channel you selected in step 5. See page 69 for instructions.
Chapter 11 Two Color.fm Page 92 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting the Phone Line 8 Select OK to go to the Point Dish/Signal screen. 9 Select Cancel to exit the Point Dish menu. At this point, the receiver may walk you through a procedure to download software. If this prompt displays, follow the instructions and do not disturb the receiver until the nearby TV is displaying DISH Network video. Otherwise, press VIEW LIVE TV. After a few minutes, you should be watching TV.
Chapter 11 Two Color.fm Page 93 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting the Phone Line Phone System Setup You must also set up the receiver for your telephone system (touch tone or rotary), and set a telephone number prefix, if you need a prefix to make an outside call. 1 Pressing MENU, then select System Setup (6), Installation (1), and then Phone System (4). 2 Select the Touch Tone or the Rotary Phone option in the Phone Type list.
Chapter 11 Two Color.fm Page 94 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting a VCR to the Remote TV CONNECTING A VCR TO THE REMOTE TV The diagram below provides example of how to connect VCRs to your satellite TV system. IN TV Coaxial Cable IN OUT Coaxial Cable VCR IN Coaxial Cable IN For this installation, always leave your VCR powered on so that the TV can receive satellite programming.
Chapter 11 Two Color.fm Page 95 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting Over-the-Air Antenna CONNECTING OVER-THE-AIR ANTENNA If you want to receive channels from an over-the-air antenna or cable in addition to your satellite receiver programming, connect the over-the-air antenna/cable into your TV distribution equipment.
Chapter 11 Two Color.fm Page 96 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting Over-the-Air Antenna Scanning for Over-the-Air Channels With your over-the-air antenna adjusted for best reception, use these instructions to scan for overthe-air channels for the nearby TV. 1 Make sure you have your over-the-air antenna connected to the receiver’s 8VSB TV Antenna/ Cable connection. 2 Press MENU, select System Setup (6), and then Local Channels (9) to open the Local Channels screen.
Chapter 11 Two Color.fm Page 97 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting Over-the-Air Antenna Peaking Your Over-the-Air Antenna 1 Press MENU, select System Setup (6), and then Local Channels (9) to open the Local Channels screen. 2 Highlight the Channel field and use the UP and DOWN ARROWS to select a digital over- the-air channel. Make sure you see a green signal strength bar and a Locked indication on the meter.
Chapter 11 Two Color.fm Page 98 Wednesday, August 2, 2006 1:00 PM Chapter 11 Connecting Over-the-Air Antenna Transmit Channel Numbers For information on channel numbers, you can visit the National Association of Broadcasters (NAB) web page at www.nab.org. On this web page, go to www.nab.org/Newsroom/Issues/digitaltv/ DTVstations.asp for a listing of digital broadcast stations and their Transmit Channel numbers.
Chapter 11 Two Color.fm Page 99 Wednesday, August 2, 2006 1:00 PM Connections and Setup Connecting Over-the-Air Antenna To get the best possible digital signal reception, make sure you use the best over-the-air antenna for where you live: • You can receive a limited number of channels using a rabbit ears type antenna on top of the TV set, or a much larger number via a large UHF/VHF indoor/outdoor antenna.
Chapter 11 Two Color.fm Page 100 Wednesday, August 2, 2006 1:00 PM Chapter 11 Using Troubleshooting Tools USING TROUBLESHOOTING TOOLS Your receiver has troubleshooting tools that a Customer Service Representative may ask you to use if you should ever run into problems while using your equipment. Even though these tools are quite helpful, it is recommended that you only use them when on the phone with a DISH Network representative.
Chapter 11 Two Color.fm Page 101 Wednesday, August 2, 2006 1:00 PM Connections and Setup Using Troubleshooting Tools Point Dish and Check Switch The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH Network. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative. 1 Press MENU. 2 Select System Setup. 3 Select Installation.
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Appendix Two Color.fm Page 120 Tuesday, July 25, 2006 3:06 PM Appendix LIMITED WARRANTY This Limited Warranty is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service! Any items returned without a copy of the Proof of Purchase will be considered out of warranty. What the Warranty Covers This warranty extends only to the original user of the equipment and is limited to the purchase price of each part.
Appendix Two Color.fm Page 121 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement Advance Exchange Program The Advance Exchange Program allows you to have replacement equipment shipped immediately to you (depending upon where you live, it could take three to five business days). Along with replacement equipment, you will receive a prepaid shipping label and instructions on how to return the defective equipment.
Appendix Two Color.fm Page 122 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement 1. THE DISH NETWORK SERVICE A. Services Defined. For purposes of this Agreement, the term “Services” shall mean all video, audio, interactive and other programming services and all other services that are currently available from DISH Network (whether subscription based, pay-per-view based or otherwise) and that we may provide to consumers in the future. B. Changing Your Programming Selection.
Appendix Two Color.fm Page 123 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement B. You agree to pay us in full monthly by the payment due date indicated on your bill for your Services and for any other charges due and owing to us, including without limitation any fees named in this Section 2. If you do not pay your bill in full on or before its due date, you agree to pay an administrative fee for late payment (“Late Payment Fee”) as described below.
Appendix Two Color.fm Page 124 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement C.
Appendix Two Color.fm Page 125 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement H. You are licensed to use the software provided in your DISH Network receiver(s), as updated by DISH Network from time to time, solely in executable code form, solely in conjunction with lawful operation of the DISH Network receiver(s) that you purchased or leased, and solely for the purposes permitted under this Agreement.
Appendix Two Color.fm Page 126 Tuesday, July 25, 2006 3:06 PM Appendix Residential Customer Agreement C. EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW, NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES MAKE ANY WARRANTY, EITHER EXPRESSED OR IMPLIED, REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR ANY SERVICES FURNISHED TO YOU.
Appendix Two Color.fm Page 127 Tuesday, July 25, 2006 3:06 PM Appendix Staying Legal F. Third-Party Billing Agents. We may enter into relationships with third parties to provide billing and other services on our behalf, in which case the terms and conditions of this Agreement shall apply to such third parties as applicable under the circumstances. Additional terms and conditions imposed by our third-party billing agents, including without limitation, local telephone companies, may apply.
Appendix Two Color.fm Page 128 Tuesday, July 25, 2006 3:06 PM Appendix FCC Compliance product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.
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Reference Two Color.fm Page 104 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables TROUBLESHOOTING TABLES Use these tables if you have problems using the system. Look in this section for a description of the problem before calling the Customer Service Center. Many problems arise from basic misunderstandings of how the system works, especially when you are just becoming familiar with it. These tables cover many problems, usually with a simple solution for each one.
Reference Two Color.fm Page 105 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Message Numbers Number Possible Reason What to Do • There may be a problem with the multi-dish switch. • Check the coaxial cables and their connections to and from the multi-dish switch. Make sure that all required cables are in place, and check that all cable connections are tight and dry (for outdoor cables). Run Check Switch as described on page 101.
Reference Two Color.fm Page 106 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Message Numbers Number Possible Reason • 015 You may have just plugged in the receiver, and it is acquiring the satellite signal. Or, the receiver may have temporarily lost the signal. What to Do • • • 018 The receiver may not be connected to an active telephone line. • • • 022 • The receiver may not yet have been electronically linked with the system, via the satellite signal.
Reference Two Color.fm Page 107 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Message Numbers Number Possible Reason • The receiver gives you three chances to enter the correct password. If you fail to do so, the receiver “times out” and will not allow you to try again for several minutes. • Wait a few minutes and then try again to enter the password.
Reference Two Color.fm Page 108 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Remote Control What Is Happening Possible Reason What to Do You cannot find the remote control. • N/A • Use the receiver front panel Control Buttons to control the receiver until you find the remote. If the remote control is permanently lost or too damaged to use, call the Customer Service Center to order a replacement.
Reference Two Color.fm Page 109 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Remote Control What Is Happening Possible Reason You use an IR extender (not a “mouse tail”), and it does not seem to work. What to Do • The IR sensor on the extender that receives the remote control signals may not be facing the remote control.
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Reference Two Color.fm Page 111 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Watching A Program What Is Happening Possible Reason • What to Do There may be interference from other nearby electrical devices (such as radio towers, cellular telephones, computers, microwave ovens, radios, stereos, or TVs). • Check other nearby electrical devices as possible sources of interference. • Check that all required coaxial cables are in place.
Reference Two Color.fm Page 112 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Timers What Is Happening Possible Reason What to Do You try to set up an event timer and the receiver displays a message noting that the program is locked. • You must enter the password before you can create an event timer for a locked program. • To be able to set up an event timer for the program, first enter the password.
Reference Two Color.fm Page 113 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Timers What Is Happening You set an event timer. The event timer misses the beginning or the end of a program. Possible Reason • The program may have started a little earlier than scheduled, or it may have run over its scheduled ending time. What to Do • Use the Start 1 min. early option to start any event timer one minute early, except for a Pay-Per-View event.
Reference Two Color.fm Page 114 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Telephone for Voice/Data/FAX What Is Happening Possible Reason What to Do While you are making a telephone call, you hear “clicks.” • The receiver may have tried to call the Customer Service Center to send Pay-Per-View purchase information. When the receiver found that the telephone was busy, it automatically disconnected. • You do not have to do anything.
Reference Two Color.fm Page 115 Tuesday, July 25, 2006 3:08 PM Reference Troubleshooting Tables Buying a Pay-Per-View Program What Is Happening Possible Reason What to Do Someone orders a Pay-PerView program without your permission. • You may have been away from the receiver, and someone else used it. • Lock the purchase of Pay-Per-View programs. Remember that you are responsible for all PayPer-View purchases, whether or not you authorize such purchases.
Reference Two Color.fm Page 116 Tuesday, July 25, 2006 3:08 PM Reference Remote Control Device Codes REMOTE CONTROL DEVICE CODES These tables contain the manufacturer codes for programming the remote to control your TV, VCR, DVD player, or audio amplifier. Every attempt has been made to include all codes. If your device brand is not listed or if the codes do not work, the remote may not control your device. In some cases, codes may operate some but not all buttons shown in this guide.
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Reference Two Color.fm Page 118 Tuesday, July 25, 2006 3:08 PM Reference Remote Control Device Codes DVD Player Codes Programming in AUX mode: In most cases use these codes to program in VCR mode; however, if programming in AUX mode, press 1 before entering the VCR code.
222_Inside Back.fm Page 1 Tuesday, July 25, 2006 2:14 PM Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the Important System Information menu (see Ordering Your Program Packages).
