HCS7720 CodePlus™ Series DISH Network ® HD Transcoder (MPEG-4 to MPEG-2) Installation & Setup Guide Warranty © Copyright 2012 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:1-888-865-3026 The latest product information and documentation is available online at: www.LGsolutions.com/products WARNING RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL. ALL CARDS MUST BE INSERTED AND REMOVED BY QUALIFIED SERVICE PERSONNEL ONLY.
IMPORTANT SAFETY INSTRUCTIONS Important safeguards for you and your new product THIS PRODUCT HAS BEEN MANUFACTURED AND TESTED WITH SAFETY IN MIND. IMPROPER USE, HOWEVER, CAN RESULT IN POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARDS. TO AVOID DEFEATING THE SAFEGUARDS THAT HAVE BEEN BUILT INTO THIS PRODUCT, PLEASE READ AND OBSERVE THE FOLLOWING SAFETY POINTS WHEN INSTALLING AND USING THIS PRODUCT. 1. Read these instructions. Read all the safety and operating instructions before operating the product. 2.
IMPORTANT SAFETY INSTRUCTIONS (Continued from previous page) d. If the product has been dropped or the cabinet has been damaged. e. If the product exhibits a distinct change in performance. Caution: Refer all servicing to qualified service personnel. 13. Servicing Caution: These servicing instructions are for use by qualified service personnel only.
Table of Contents Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . 2 System Setup . . . . . . . . . . . . . . . . . . . . . 13 – 14 Important Safety Instructions. . . . . . . . . . . . 3 – 4 Configuration Options. . . . . . . . . . . . . . . 15 – 23 Table of Contents . . . . . . . . . . . . . . . . . . . . . . . 5 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . 24 Setup Information . . . . . . . . . . . . . . . . . . . . . . . 6 Specifications . . . . . . . . . . . .
Setup Information This document provides installation and setup support only for an HCS7720 transcoder card. The satellite dish antenna and a DISH Network ® ViP ® 222k satellite receiver must be installed and operating before you can proceed to set up the HCS7720. LG recommends that the system be professionally installed. Check the following items before you begin HCS7720 installation and setup procedures.
HCS7720 Product Description The HCS7720 is one of the LG CodePlus™ series transcoder cards. Pairing an HCS7720 card in the appropriate CodePlus card frame with a DISH Network ViP 222k satellite receiver will provide one program of DISH Network content.
Transcoder Product Description Typical DISH Network HD Transcoder System Overview The LG HCS7720 DISH Network HD transcoder represents a single-program MPEG-4 to MPEG-2 HDTV solution for commercial and institutional MATV systems (hotels, hospitals, etc.). A typical DISH Network HD Transcoder System includes: • One HCS7720 DISH Network HD transcoder card for each HD program offered in the facility’s MATV system. • A CodePlus series card frame (Example: HCS6150R) specified for the HCS7720.
HCS7720 Card Description HCS7720 Retaining Screw Install after inserting HCS7720 card ASI OUT DTV signal output RESET Resets card STATUS Blinking pattern indicates condition of card SERVICE PORT TTL-USB serial port connection (use FTDI TTL-232R-5V-AJ cable) ASI OUT HDMI IN To ViP 222k HDMI (Out) HDMI-IN RESET STATUS SERVICE PORT X PORT LINK X-PORT LINK Ethernet port to ViP 222k satellite receiver S/N XXXXXXX MAC ADDRESS XX XX XX XX XX Retaining Screw Install after inserting HCS7720 card 206-4180
Installing CodePlus Transcoder Cards Note: The CodePlus series products are NOT designed to be hot-swappable!!! Power must be removed to the card frame before any CodePlus transcoder cards are inserted or removed. Note: All cards used in the card frame must be inserted and removed by qualified service personnel only. Note: Use extreme care when handling an HCS7720 card. Always observe proper precautions with respect to static electricity and mechanical shock.
Installing CodePlus Transcoder Cards (Cont.) Slots 3&4 Slot 1 Slot 2 HCS7720 HCS7720 CONTROLLER Slot Slot 5 Slot 7 Slot 6 HCS6400 HCS7720 CONTROLLER Slot The card in this slot may vary depending on system features.
DISH Network Satellite STB & HCS7720 Initialization & Setup Connections 60 V AC~TTS 12085 WA Hz ViP 222k X-Port Link to HCS7720 ET ERN ETH EO VID io Aud ital T Dig TPU OU EO VID NE PHO I HDM O IDE S-V IO AUD IO AUD LLITE SATE LLITE SATE DISH Network Satellite Signal HDMI to HCS7720 IN IN Satellite Distribution HCS7720 in Card Frame Chassis HCS7 720 HCS64 00 HCS772 0 HCS772 0 HCS640 0 ASI OUT ASI OUT ASI OU HDMI-I N RESET STATUS SERVICE PORT X PORT LINK SERVICE PORT RESET T
System Setup Typical HCS7720 System Installation (see also Typical Setup Flow Charts on page 14) 1. Verify that the ViP 222k satellite receiver is set up and functioning (i.e., check that the ViP 222k is connected to an NTSC monitor [for tuning purposes], that it is powered up, that initialization is complete, and that the NTSC monitor is displaying the default channel properly—refer to the ViP 222k documentation). Note: 720p display resolution is required for standard HCS7720 operation.
System Setup (Cont.) (Continued from previous page) The green LED on the X-PORT LINK connector should be blinking once every two to three seconds (if video is present on the Ethernet). 8. If applicable, connect the RF output on the upconverter to the combiner. 9. Check one or more room receivers to make sure all content is properly mapped and available.
Configuration Options The HCS7720 contains several internal registers for different configuration options. There are two methods available for configuration purposes: • Service Port Method • Controller Card Method This document describes configuration procedures using the Service Port Method, which requires that you connect a PC directly to the transcoder Service Port.
Configuration Options (Cont.) Example: HCS7720 Main Menu ----------------------------------------Main Menu (Copyright 2012 - LGE USA) ----------------------------------------1. Install PI Key 2. Read PI Key Checksum 3. Reload PI Key 4. Read Transcoder Information 5. Reset Transcoder 6. Update Firmware 7. Satellite Receiver Menu 8. Read MUX Bitrates Command > Install a Pro:Idiom Key The Pro:Idiom encrypter built into the HCS7720 contains a default encryption key.
Configuration Options (Cont.) View the Pro:Idiom Key Checksum Use the following procedure to display the Pro:Idiom key checksum. 1. Connect a PC to the HCS7720 Service Port, and access the Main Menu as described on page 15. 2.
Configuration Options (Cont.) (Continued from previous page) System Information --------------------------Hardware ID: 7720-v1.1-2011-1026 OS version: HCS7720-943-2011-1025 Application version: 2.5 Encoder version: 1.2 MAC address: 00:0C:63:00:1D:87 S/N: 001-12420016 It is recommended that you record this information for future reference. If you find it necessary to call customer service or engineering support, please have this information available.
Configuration Options (Cont.) (Continued from previous page) 4. Refer to the appropriate subsection below, depending on the file transfer option used. (Note: To return to the Main Menu without updating firmware, type r and press Enter.) Xmodem File Transfer a) At the > prompt, type 1 and press Enter to select the Xmodem File Transfer option. b) The system will request a configuration (.cfg) file. Transfer the new configuration file using Xmodem protocol.
Configuration Options (Cont.) View MUX Bitrate Data Bitrate data is useful for system monitoring and troubleshooting purposes. Use the following procedure to view MUX bitrate data. 1. Connect a PC to the HCS7720 Service Port, and access the Main Menu as described on page 15. 2. At the Main Menu Command > prompt, type the menu command that corresponds to the Read MUX Bitrates option and press Enter. MUX bitrate data is displayed in millions of bits per second (Mbit/s), for example: HDMI Input Bitrate: 14.
Configuration Options (Cont.) Example: Satellite Receiver Menu --------------------------Satellite Receiver Menu --------------------------1. Read Current STB Channel 2. Set STB Channel 3. Read Satellite Signal Strength 4. Read Satellite Lock Status 5. Read STB Serial Number 6. Read Smart Card Number 7. Turn STB On 8. Turn STB Off (Standby) 9. Reset Satellite STB 10. Read STB Update Parameters 11. Set STB Update Parameters 12. Read STB Model 13. Read STB Software Version 14. Enable/Disable RC Functions r.
Configuration Options (Cont.) Read Smart Card Number Enables you to view the ViP 222k smart card serial number. Turn STB On Powers ON the ViP 222k from standby. Turn STB Off (Standby) Switches the ViP 222k to standby mode. HDMI output is disabled, but the Ethernet port continues to stream audio and video. Reset Satellite STB Resets the ViP 222k. After reset, the ViP 222k should resume normal operation.
Configuration Options (Cont.) (Continued from previous page) • Type n and press Enter to disable the STB software update. Then, press Enter again to return to the Command > prompt. 3. At each of the following prompts, type the number of hours and minutes to delay before the STB software update is initiated, as well as the desired duration (in minutes) for the update window. Note that all three of these fields require numerical values. Press Enter after each entry.
Troubleshooting This section provides troubleshooting information for the HCS7720. You can find additional troubleshooting help at www.dishnetwork.com. Equipment Setup Review • Make sure all connectors and connections are tight and secure on all entertainment system components. • Check the X-Port connection; is it viable and working? - Observe the green and amber LEDs on the X-PORT LINK connector. - The green LED should blink rapidly. - The amber LED should stay lit constantly.
Specifications Satellite Dish Antenna Requirements To provide the X-port signal input to HCS7720, a 3-LNB satellite dish configuration connected to a DISH ViP 222k satellite receiver is required. If the number of satellite receivers exceeds the dish antenna capacity, multi-switch equipment will be required. For more information, refer to the manufacturer’s documentation. Dimensions Height: Width: Depth: Weight: 5.125 Inches (130.20 mm) 1.1 Inches (28.00 mm) 9.0 Inches (230.00 mm) 0.
Document Revision History / Notes Document Revision History Date Description August 2012 Revision A: New document Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then Head End Systems, then CodePlus Transcoder Series (click Show [+] to view the list of products), then the applicable Modular System option.
Open Source Software Notice The following GPL executables used in this product are subject to the GPL Version 2.0 License Agreements. GPL EXECUTABLES: Linux kernel 2.6.26, boa 0.94, busybox 1.10.1, cksum, eraseall 1.7, inetd 1.0, lrzsz 0.12.20, simpleinit 1.21 To obtain the source code under GPL, LGPL, MPL and other open source licenses that are contained in this product, please visit http://opensource.lge.com.
LG HCS7720 DISH Network HD Transcoder Warranty Broadcast Products Welcome to the LG family! We believe that you will be pleased with your new HCS7720 DISH Network HD Transcoder. Please read this warranty carefully, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may also have other rights that vary from state-to-state within the U.S.A.
