User’s Guide 4113114-01
Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Contents Copyright and Trademarks Important Notice and Safety Instructions Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Setting up the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Choosing a place for the product . . .
Loading CDs/DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making disc settings and creating labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Publishing discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External Output Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading CDs/DVDs . . .
Checking Product Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using EPSON Total Disc Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Horizontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For using the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Notice and Safety Instructions Important Note You may use the software to operate the EPSON PP-100. You may use the EPSON PP-100 to copy materials onto disc, including but not limited to CDs and DVDs. You agree to respect the rights of copyright owners. EPSON shall have no liability for, and you shall hold EPSON harmless from, any copyright infringement by you or your employees, representatives, or agents.
❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. ❏ Do not attempt to service the product yourself.
❏ Leave enough room around the product to allow for sufficient ventilation. ❏ Place the product near a wall outlet where the plug can be easily unplugged. Using the product Observe the following when using the product: ❏ Do not insert objects in the product. ❏ Take care not to spill liquid on the product. ❏ Do not use aerosol products that contain flammable gases inside or around this product. Doing so may cause fire. ❏ Always turn the product off using the P power button.
❏ Install the ink cartridge immediately after you remove it from its package. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible. ❏ Use the ink cartridge before the expiration date printed on its package. ❏ Do not dismantle ink cartridges or try to refill them. This could damage the print head. ❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.
Concerning incidental loss arising out of this product Should the expected results from this product, including bundled software, not be obtained, we cannot compensate for incidental loss arising from that fact, such as expenses required for use of this product and lost earnings that would have been gained through the use of this product.
WARNING The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this device. You are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your authority to operate the equipment. FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Chapter 1 Using Your Software Adding the product Use the EPSON Total Disc Setup to add the product (CD/DVD publisher) to the computer. 1. Select Start - All Programs (or Programs) - EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 2. Click Add. 3. Select the product to be added from CD/DVD Publisher List, then click Next. 4. Enter name and click OK. Adding the product is complete.
EPSON Total Disc Setup EPSON Total Disc Setup is a utility to register the product to the computer. Using EPSON Total Disc Maker Use EPSON Total Disc Maker to do the following: New :For Ink Jet Printer ❏ Writing data to DVDs, data to CDs, music to CDs, music and data to CDs, or video to CDs, or copying CD/DVDs. ❏ Creating and editing CD/DVD labels.
From Windows applications 1. Click Print or Print Setup in the File menu. 2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.) From the Start menu 1. Windows XP: Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in Category View, click Printers and Other Hardware, then click Printers and Faxes.
Windows 2000: Click Start, point to Settings, and then select Control Panel. 2. Double-click the Add or Remove Programs icon. 3. Choose the software you want to uninstall from the list of programs. 4. Click Change/Remove. 5. When the confirmation message appears, click Yes. 6. Follow the on-screen instructions.
Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating and printing CDs/DVDs. Note: For information on CDs/DVDs, see the following section. & See “Discs” on page 90. Turning power on/off This section describes how to turn on/off power. Turning power on 1. Connect the power cable. 2. Press P power button until the power light flashes. Power light flashes in green, then stays on. Turning power off Press the P power button for more than 1 second.
❏ The product may not be recognized by the computer when turning the power back on while fan is operating. In this case, disconnect the USB cable and connect it again. Overview of publishing mode To write data to CDs/DVDs and to print labels that you created/edited are called “Publish” in EPSON Total Disc Maker. The product has three kinds of publishing modes. New :Only for model with this feature Standard Mode This mode uses Stacker 1 as the input source, and Stacker 2 or 4 as the output source.
You can create up to 100 CDs/DVDs at once without refilling and taking out discs while publishing. To use this mode, you need to place Stacker 3 into the product. Note: This mode does not use Stacker 4. & See “Batch Mode” on page 40. Drive settings Drive to be used Select Drive to Use from the following. Use Both Use both Drive 1 and 2 to write data. Job will be efficiently processed by using 2 drives. If trouble occurrs on either drive and it cannot write data, other drive will be used automatically.
Show error mark on discs that experience errors If you check this check box, an error mark will be printed on any disc with a write error. This is useful to identify the disc which encountered the write error. The disc with the write error will be ejected to different stackers depending on the print mode. ❏ Standard Mode: Ejected to Stacker 4 ❏ External Output Mode: Ejected to Stacker 4 ❏ Batch Mode: Ejected to Stacker 2 or 3 Note: The error mark will not be printed in the following cases.
❏ Printing on rib area may result in ink sticking, disc sticking, or color loss. ❏ Try to test print on a spare CD/DVD, and check the printed surface after waiting for one full day, especially before printing a large amount of CDs/DVDs. ❏ After printing the first copy, check the print quality to see if any dots are missing. ❏ Before using or touching the printed surface of your CDs/DVDs, make sure they are completely dry and keep them out of direct sunlight.
❏ The quality of the blank disc determines write quality. It is recommended to use only the specified disc type. ❏ It is recommended that you run a compare while writing data. ❏ Making a backup is recommended if the data is important. Recorded data may degrade over long storing periods. It is recommended to make backups periodically. ❏ Do not shock or vibrate the product while reading or writing, as this may result in malfunction of the drive or make the disc unusable.
Note: ❏ Do not open disc cover while running a job (busy indicator is flashing), unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, for safety reason, do not put your hands inside the product while beeping as arm is still moving. ❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing the disc cover automatically resume the job. ❏ Pause a job if you need to open the disc cover. 1. Open the disc cover. 2.
4. Load CDs/DVDs into Stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert Stacker 1.
6. Close the disc cover. c Caution: ❏ Do not yank Stacker 4 when pulling it out to remove published discs. ❏ Do not remove Stacker 4 when the Stacker 4 LED is flashing fast. Discs may be damaged. ❏ Unlock the lock lever when using Stacker 4. ❏ If you use Stacker 4 for output, do not install Stacker 3. Making disc settings and creating labels After loading discs into the stacker, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs.
Publishing discs The following instructions explain how to publish CDs/DVDs. 2007/05/29 10:29:21070511 unlocked and changed Note: ❏ Be sure to let CDs and DVDs to dry completely before using them or touching the printed surface. Allow Epson specified discs to dry for at least 1 hour and other types of discs for at least 24 hours. ❏ If the print position is misaligned, adjust it using the printer driver. For details, refer to the printer driver Help. ❏ If the ink smears, adjust the color saturation.
3. Select Standard Mode for Publish Mode.
4. Select the type of discs that you loaded into the stacker. 5. Click OK. Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
2. Click the Publish button. c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, do not put your hands inside the product while beeping as arm is still moving. ❏ If you need to open the disc cover, pause or cancel your job before opening the disc cover.
External Output Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out Stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc.
4. Load CDs/DVDs into Stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert Stacker 1.
6. Take out Stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into Stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged.
9. Insert Stacker 2. 10. Close the disc cover. c Caution: ❏ Do not yank Stacker 4 when pulling it out to remove published discs. ❏ Do not remove Stacker 4 when the Stacker 4 LED is flashing fast. Discs may be damaged. ❏ Unlock the lock lever when using Stacker 4. ❏ If you use Stacker 4 for output, do not install Stacker 3.
Making the stacker settings 1. Make sure the product is turned on, and the product and computer are properly connected. 2. Click the Properties icon on the Publish screen of EPSON Total Disc Setup.
3. Select External Output Mode for Publish Mode.
4. Select the type of discs that you loaded into Stacker 1.
5. Select the type of discs that you loaded into Stacker 2. 6. Click OK. Making disc settings and creating labels After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Accessing EPSON Total Disc Maker Click Start, point to All Programs (Windows XP) or Programs (Windows 2000), point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu.
Publishing discs The following instructions explain how to publish CDs/DVDs. 2007/05/29 10:29:21070511 unlocked and changed Note: ❏ If the disc is ejected or not fed correctly when you start a CD/DVD print job, make sure you loaded the stacker properly. ❏ If you select CD/DVD Premium Label as the Label Type setting in the Printer Settings window and use a high-quality CD/DVD, you can create high-quality CD/DVD labels.
2. Click the Publish button. c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality. Also, for safety reason, do not put your hands inside the product while beeping as arm is still moving. ❏ If you need to open the disc cover, pause or cancel your job before opening the disc cover.
Batch Mode New :Only for model with this feature Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out Stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc.
4. Load CDs/DVDs into Stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert Stacker 1.
6. Take out Stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into Stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged.
9. Insert Stacker 2. 10. Insert Stacker 3. c Caution: ❏ Make sure that there are no discs in Stacker 4 when using Stacker 3. ❏ When using Stacker 3, do not pull out Stacker 4. Be sure to lock the lock lever located on Stacker 4 when you use Stacker 3.
11. Close the disc cover. Making disc settings and creating labels After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Accessing EPSON Total Disc Maker Click Start, point to All Programs (Windows XP) or Programs (Windows 2000), point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu.
Making the stacker settings 1. Make sure that the product is turned on, and the product and computer are properly connected. 2. Click the Properties icon on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.
3. Select Batch Mode for Publish Mode.
4. Select the type of discs that you loaded into the stacker. 5. Click OK.
Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. c Caution: ❏ Do not open the covers while the product is publishing discs, unless the application instructs to add or remove discs. This may affect write quality or print quality.
Taking Out Discs Follow the steps below to take out the published discs from the stackers. 1. Open the disc cover, and take out the stacker. 2. Take out the published discs from the stacker. The output stacker differs according to the publishing mode. Refer the following table. Output stacker Mode Number of discs Stacker 2 Standard mode Up to 50 discs Batch mode Stacker 3 Batch mode Up to 50 discs Stacker 4 Standard mode Up to 5 discs External Output mode Stacker 2 Stacker 3 Stacker 4 3.
Canceling Publishing If you need to cancel publishing, follow the instructions below. 2007/04/23 10:15:54070402 unlocked and changed When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu.
Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status Note: ❏ Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status may not be displayed. ❏ When an ink cartridge is running low, the status is displayed on the EPSON Total Disc Monitor. To check the ink cartridge status, do the following: ❏ EPSON Total Disc Monitor appears automatically when you start a job.
Precautions on Ink Cartridge Replacement Read all the instructions in this section before replacing the ink cartridges. 2007/03/23 09:39:18070313 Unlocked and changed ❏ This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinserted. However, some ink is consumed each time cartridges are inserted, because the product automatically checks their reliability.
❏ Do not turn off the product or open ink cartridge cover while loading ink (power light is flashing). Opening of covers may cause the ink to re-load, resulting in more of the ink being consumed. Replacing an Ink Cartridge Note: Do not open the ink cartridge package until you are ready to install it in the product. This table describes the status of the lights and the actions you need to take. Lights Action Obtain a replacement ink cartridge.
Note: Wait for 4 seconds or more before removing the ink cartridge. 3. Push the expended cartridge so the cartridge is slightly pushed out. (If the ink in the cartridge is low, it is indicated by a flashing ink cartridge light.) Note: If an ink cartridge is low, you may continue to use it until it is expended. To confirm the status of each ink cartridge, see the following section: & See “Using EPSON Total Disc Monitor” on page 73. 4. Carefully pull the expended cartridge straight out of the slot.
c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed promptly, the print head may dry out and be unable to print. ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic product behavior. 6.
7. When you are finished replacing cartridges, close the ink cartridge cover.
Chapter 4 Maintaining Your Product Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. 2007/02/22 17:07:16Unlocked and changed. You can check the print head nozzles from your computer by using the Nozzle Check utility. Using the Nozzle Check utility Follow the steps below to use the Nozzle Check utility. 1. Make sure that an unprinted disc with a 116 mm (4.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle or a misaligned print head. & See “Cleaning the Print Head” on page 58 & See “Aligning the Print Head” on page 60 Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. In case of High-end IJ New LFP,:Depends use on model.
Using the Head Cleaning utility Follow the steps below to clean the print head using the Head Cleaning utility. 1. Make sure the product is turned on. 2. Make sure that no lights are indicating errors, and that the disc cover is closed. 3. Access the printer driver. See “Accessing the printer driver” on page 14. 4. Click the Utility tab, then click the Head Cleaning button. 5. Follow the on-screen instructions. The c power light flashes while the product performs the cleaning cycle.
Using the product buttons Follow the steps below to clean the print head using the product buttons. 1. Make sure the product is turned on. 2. Make sure that no lights are indicating errors, and that the disc cover is closed. 3. Press and hold down the Cleaning button for three seconds. The product starts cleaning the print head and the c Caution: Never turn off the product while the the product. power light begins flashing. power light is flashing. Doing so may damage 4.
3. Access the printer driver. See “Accessing the printer driver” on page 14. 4. Click the Utility tab, then click the Print Head Alignment button. 5. Follow the on-screen instructions to align the print head. Correcting the Printing Position If you notice a misalignment of vertical printing position, you may be able to solve this problem by using the Correcting the Printing Position utility in your printer driver.
c Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can damage the product. ❏ Take care to prevent water from getting inside the product. If moisture, dirt, or other matter gets inside of the product, besides affecting print quality, it may cause the electric circuits to short. 1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet. 2. Use a soft, clean cloth to carefully remove any dust or dirt.
4. Place the stacker back in the position. c Caution: ❏ Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants. ❏ Unsuitable oils can damage the mechanism. Contact your dealer or a qualified service person if lubrication is needed. ❏ Dirt attached to Stacker 3 or 4 should be wiped clean with a soft cloth moistened with neutral detergent. Cleaning the filter Clean the filter located on the rear of the product once every six months.
5. Place the filters back in position. 6. Tighten the screws to close the filter covers. Transporting Your Product If you need to transport your product some distance, carefully prepare and repack it. Be sure to use the original box and packing materials. w c Warning: The product is heavy, so have two people lift the product. Caution: ❏ When storing or transporting the product, do not tilt it, stand it up vertically, or turn it upside down. Otherwise, ink may leak from the cartridges.
6. Attach the protective materials to both sides of the product. 7. Repack the product and accessories in the original box. Note: ❏ Keep the product level during transport. ❏ Be sure to remove the protective materials and tape from the product before using it again. ❏ Be sure to lift the product by the correct positions, as shown below.
Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total Disc Monitor utility. Refer to the appropriate section below.
: on, : off, : flashing, : flashing fast Error associated with cover Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Disc cover or ink cartridge cover open Close covers. Job is paused since disc cover or ink cartridge cover was opened while processing the job Wait for the job to resume. Error associated with disc transfer Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Disc pick up error Turn off the product and remove the disc from the tray.
Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Disc transfer error Turn off the product and remove the disc. If the same error occurs frequently, contact your dealer. Arm failed to release disc Turn off the product and remove disc. Do not remove disc from the arm by hand if arm is picking up the disc. This may damage the arm. If removing disc from the arm, turn on the product again and let initializing process remove the disc.
Error associated with stacker Lights Power Busy Error Ink Conditions/Remedies Stacker 1 2 3 4 Stacker 3 is inserted for Standard Mode or External Output Mode Remove Stacker 3. Stacker 1 is not correctly inserted Make sure that Stacker 1 is correctly inserted. Stacker 2 is not correctly inserted Make sure that Stacker 2 is correctly inserted. Stacker 3 is not correctly inserted for Batch Mode Make sure that Stacker 3 is correctly inserted. Stacker 1 is empty Load discs into Stacker 1.
Error associated with ink Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Ink low Obtain a replacement ink cartridge. To determine which cartridge is nearly expended, check the ink cartridge status. See “Checking the Ink Cartridge Status” on page 51. Incorrectly installed ink cartridge Reinsert the ink cartridge. See “The ink light is flashing or is on after you replace the cartridge” on page 82. Ink cartridge not fully inserted All ink lights are on.
Error associated with product Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Ink pad full Please have an authorized Epson service center service the ink pad right away. The pad is full and the unit can no longer function. Do not attempt to service the unit yourself. Note: If ink pad is nearly full, an "Ink Pad Nearly Full" message will be displayed by the software. There will be no lights indicating it. Please have an authorized Epson service center service the ink pad right away.
Error associated with drive Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Drive tray open/close error Turn off the product and check inside for any objects. Also, unplug the power cable to clear the error. Then, publish the disc again. If the same error occurs frequently, contact your dealer. Internal drive error Turn off the product, unplug the power cable, and then check the inside of the drive. If the same error occurs frequently, contact your dealer.
Other error Lights Power Busy Error Conditions/Remedies Ink Stacker 1 2 3 4 Improper status error Turn the product off and on. If the same error occurs frequently, contact your dealer. EPSON Total Disc Monitor If a problem occurs while printing, an error message will appear in the EPSON Total Disc Monitor window. If an error message appears indicating the parts inside the product are near the end of their service life or the waste ink pad in the product is saturated.
When you access EPSON Total Disc Monitor, the following window appears: EPSON Total Disc Monitor provides the following information: ❏ Job list: You can check a list of jobs (up to 1000 for Unfinished Job and 50 for Finished Job) and its information, and also you can cancel, pause, and restart unfinished jobs. ❏ Device Status: This provides device status information. It also displays error messages as well as helpful tips for better publishing.
Good sample Good sample “Horizontal banding” on page 75 “Vertical misalignment” on page 76 “Horizontal banding” on page 75 “Vertical misalignment” on page 76 “Incorrect or missing colors” on page 76 “Blurry or smeared printout” on page 77 Horizontal banding ❏ Make sure the printable side of the disc is face up in the Stacker. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 58. ❏ Use ink cartridges within six months after opening the packages.
❏ Use genuine Epson ink cartridges. ❏ Check the H ink light. If the light is flashing, replace the appropriate ink cartridge. & See “Replacing an Ink Cartridge” on page 53. ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product. & See “Publishing Discs” on page 17. Vertical misalignment ❏ Run the Print Head Alignment utility. & See “Aligning the Print Head” on page 60.
❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired. If you have not used the product for a long time, replace the ink cartridges. & See “Replacing an Ink Cartridge” on page 53. Blurry or smeared printout ❏ Use genuine Epson ink cartridges. ❏ Make sure the product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted. ❏ Make sure your disc is not damaged, dirty, or too old.
Incorrect margins ❏ Check the Inner/Outer Diameter settings in your application. Make sure that the margins are within the printable area of the disc. & See “Printable area” on page 92. ❏ Make sure the printer driver settings are appropriate for the label size you are using. Check the Main window. See the printer driver online Help for details. ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling EPSON Total Disc Maker” on page 15.
❏ If you print continuously for an extended period, the disc may temporarily stop feeding or the printing may pause for a while. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product for about thirty minutes with the power on. (The product does not recover with the power off.) After you restart, the product will print at normal speed.
Multiple discs feed ❏ Make sure the disc stack fits under the red line on the stacker. ❏ Make sure none of the discs are damaged. ❏ Remove the stack of discs and make sure that the discs are not too thin. & See “Discs” on page 90. ❏ Remove discss from the stacker and fan them before loading them back. ❏ If only one disc is found when multiple feed error is displayed, disc thickness or warpage maybe out of standard. If the same error continues to occur, replace discs.
❏ The printable side of the discs are face up in the stacker. ❏ The stack of discs was fanned before loading. ❏ The stack of discs is not loaded above the red line on the stacker. ❏ The number of discs in the stacker does not exceed the limit specified for that disc. & See “Mechanical” on page 94. ❏ The product is on a flat, stable surface that extends beyond the base in all directions. The product will not operate properly if it is tilted.
Lights came on and then went out The product’s voltage may not match the outlet rating. Turn off the product and unplug it immediately. Then check the label on the back of the product. c Caution: If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your dealer. Only the power light is on ❏ If you press the P power button lightly, the product may not turn on, although the power light flashes for a while. Press the button firmly. ❏ Turn off the product and computer.
❏ Are you using a USB hub? The USB cable should be connected directly between the PC and the product. When installing the software, make sure to turn the product off; then start installation. Ink Pad Nearly Full message is displayed by the software Ink pad is nearly full. Please have an authorized Epson service center replace the ink pad right away. The pad is nearly full, and the unit will stop functioning when the pad becomes full. Do not attempt to service the unit yourself.
Appendix A Where To Get Help New :See comments to select sections you need. The word "other" indicates products except for inkjet, SPC, Page, and SIDM. Contacting Customer Support New :For All products Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.
This site will provide the end user with access to the latest drivers and FAQs. Help for Users in the Europe (EMEA) Contacts for information, support, and services are: Web site URL: http://www.discproducer.epson-europe.com If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at: http://download.epson-discproducer.com Or contact your local distributor or Epson sales company.
Appendix B Product Information Product Parts and Control Panel Functions New :Depends on model Product Parts b a d c a. Ink cartridge cover: Secures the ink cartridges. Open only when installing or replacing ink cartridges. b. Control Panel: Use the button and monitor the lights to control your product. See the next section for details. c. Disc cover: Open when loading or taking out the discs. d. Power button: Turns the product on or off.
e f g h i e. AC inlet: Plug in the power cord. f. USB connector: Connects a USB cable from your computer to the product. g. Interface cable locking saddle: Use this for directing and gathering the cable. h. Air Vent: Leave at least 10 cm (3.94") between the back of the product and the wall for ventilation. i. Disc remover cover: Open this cover only when a disc is stuck in the printer tray. c Caution: Before opening the disc remover cover, be sure to unplug the power cable from the wall outlet.
k. Arm: Transports discs. l. Stacker 1: Use Stacker 1 as a disc input stacker. Holds up to 50 discs. m. Stacker 2: Use Stacker 2 as a disc input or output stacker. Holds up to 50 discs. n. Lock lever: Use this lever to lock or unlock Stacker 4. Lock the lever when you use Stacker 3 in Batch mode. o. Stacker 3: Use Stacker 3 as a disc output stacker. Holds up to 50 discs. p. Stacker 4: Use Stacker 4 as a disc output stacker. Holds up to 5 discs. q. Printer: Prints on label surface of discs. r.
On when errors occur, such as when the disc cover or ink cartridge cover is open, the arm fails to pick up a disc, multiple discs are loaded into the drive, after a disc error or a writing error. Flashes when disc errors occur. On when an ink cartridge is expended or is not correctly inserted. Flashes when an ink cartridge is nearly expended. INK On when the stacker is overloaded with discs, or when Stacker 3 is not removed for the Standard and External Output mode.
Discs Epson offers the specified CD-R and DVD-R discs for all your printing needs. on model New (See :Depends Spec) System Requirements For using the product New :Depends on model (See Spec) Windows requirements To use this product, you must have any of the following Windows operating systems installed. Operating system Windows XP Service Pack 2 or higher Windows 2000 Service Pack 4 or higher CPU Pentium 4 1.
Technical Specifications Disc New :Depends on model (See Spec) Note: ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time, Epson cannot attest to the quality of any brand or type of disc. Always test samples of disc stock before purchasing large quantities or printing large jobs. ❏ Poor quality disc may reduce print quality and cause disc jams or other problems. If you encounter problems, switch to a higher grade of disc.
❏ Avoid storing under high temperatures and high humidity, which may result in blurriness and stickiness of the printing surface. ❏ When storing, keep the disc in its disc case and avoid letting film or cards touch the printing surface. These may scratch the printing surface. ❏ Do not use with an auto loading mechanism, a drive with a holding mechanism larger than 33 mm, or an automotive drive. Depending on the condition used, the printing surfaces may stick.
c Caution: ❏ Make sure to set the inner diameter and the outer diameter within the areas shown above. Printing on sections outside the printable area may damage your CD/DVD drive. ❏ The EPSON Total Disc Maker can set between inner diameter of 18 mm to outer diameter of 119.4 mm (0.71 to 4.70"). However, printing outside printable area (45 to 116 mm) may result in sticking. It is recommended to check the disc type before using.
c Caution: ❏ Epson recommends the use of genuine Epson ink cartridges. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic behavior. ❏ Use the ink cartridge before the expiration date printed on its package. ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic behavior.
Power consumption Printing 41 W Standby mode 24 W Note: Check the label on the back of the product for its voltage. Environmental New :Depends on model (See Spec) Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:*1 20 to 80% RH Storage:*1 5 to 85% RH *1 Without condensation Standards and approvals New :Depends on model (See Spec) Safety UL60950-1 CAN/CSA-C22.2 No.
Lifetime Epson estimates lifetime for components of this product to be as follows: Expected Lifetime: Ink pad life: About 30,000 discs printed Burner life: About 16,000 to 40,000 discs burned The product's ink pad is expected to become saturated and need replacing after printing about 30,000 discs. The burner life estimate is the combined life for the two burners, with the low estimate based on burning DVDs only, and the high estimate based on burning CDs only. Expected lifetimes are only estimates.
Index A H Aligning print head, 60 Head cleaning Windows, 59 Horizontal banding, 75 B Banding, 75, 76 Blurry prints, 77 C Cable connector, 87 Canceling printing, 50 CD/DVD printable area, 92 printing, 22, 30, 40 publishing, 26, 38, 44 Cleaning print head, 58 product, 61 Color problems, 76 Contacting Epson, 84 Control panel, 86, 88 Correcting the printing position, 61 D Disc cover, 86 Driver accessing for Windows, 14 uninstalling, 15 DVD printable area, 92 printing, 22, 30, 40 E EPSON Total Disc Maker,
correcting, 61 Printing canceling, 50 Print quality, improving, 74 Print speed, increasing, 78 Problems banding, 75, 76 blurry prints, 77 diagnosing, 66 incorrect characters, 77 incorrect colors, 76 margins, 78 paper feeding, 79 paper jams, 80 printer does not print, 81 print speed, 78 smeared prints, 77, 78 Product buttons, 88 checking status, 73 cleaning, 61 transporting, 64 U USB connector, 87 W Windows accessing printer settings, 14 status monitor, 73 R Replacing ink cartridges, 53 S Safety informat
