Specifications

PowerPro II
32
CopyPro PowerPro II
Troubleshooting Section
Quick Recovery Strategy
• Clear error condition (if needed, see Error Code Chart at end of this document)
• Press “START” key (to reset printer) or power Printer OFF and then back ON
• Re-try printing label
Test CD Strategy
• For testing printer issues, make sure a CD is loaded in printer’s CD Tray
• To conserve media, while testing, test print with small label, and rotating the CD after
each print, this allows multiple test prints on a CD
Common Printer Issues
Printing Issues
• Fingerprints on CD may cause unprintable areas
• Strobe setting (CD label is printing too light or too dark)
• Printer driver set for Color when Black ribbon is installed (error results when
printing)
• PowerPro Printer driver not selected, therefore computer is not sending print data to
printer
• Parallel port on computer is set to ECP, SPP or EEP Modes, (change Parallel Port
setting to Normal mode)