Manual

page 72 of 94 EXBOX.MD Manual - Version 1.7
CHAPTER 6: Troubleshooting and Maintenance
Issue Possible
reason
Solution
No signal at
the output
port.
Signal cable
defective.
Exchange the signal cable.
No signal at
the output
port.
Connectors of
the signal cable
are dirty.
Use an air supply to carefully
remove any dust.
Never use objects for
cleaning.
or
Exchange the signal cable.
MADI signal
at the input is
not stable.
Signal source is
defective
or
bad signal
condition (Jitter >
1 ns) - e.g. due to
exceeded length
or bad screening
attenuation of
signal cable.
Change the source
or
use appropriate cables.
LED PTP
blinking red
Dante I/O not in
sync with the
device's clock
source
Sync to PTP
or
Enable FastSRC™