Instruction manual

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13. TROUBLESHOOTING
For countermeasures having an asterisk, contact the nearest Shimadzu sales or service
center.
When What trouble Cause -> Countermeasure
Before
weighing
• Nothing is displayed by connecting
the AC adapter to the outlet.
• is displayed.
• The AC adapter is disconnected.
• The electrical board is turned OFF.
• There is an internal error in the balance. ⇒ *
During
weighing
• is displayed.
• is displayed.
• The display fluctuates.
• The display does not change from
zero even if a sample having the
weight near readability is loaded.
• The display slowly changes when
small amount of sample is loaded.
(Normal: readability/1 sec.)
• has appeared suddenly.
• Data communication cannot be
made.
• The mass on the pan is too heavy.
• Sensitivity is not correct.
• The pan or the pan supporter is not in place.
• Influence from vibration or wind
⇒ Improve the installation site.
⇒ Change the measurement mode to High-
stability mode.
• Influence from electric noise or electromagnetic
wave
⇒Maintain a proper distance from the noise
source.
• Zero tracking works.
⇒ Refer to “6. Menu Selection”.
• The averaging processing is in High-stability
mode.
⇒ Change the measurement mode if necessary.
• There has been an instantaneous power failure.
⇒ Press the POWER/BRK key (the balance
enters weight display mode).
• Setting of communication parameter is wrong.
⇒Refer to “16.4 Setting the input/output format”.
• Wiring of RS-232C cable is wrong.
During PCS
or % setting
• has displayed. • Set value exceeds the specified range.
⇒Refer to “9. % setting” and “10. PCS setting”.
During
sensitivity
calibration
• Does not proceed to next step.
(The stability mark does not light)
• has displayed.
• Influence from vibration or wind
⇒ Improve the installation site.
⇒ Change the measurement mode to High-
stability mode.
• The weight used for sensitivity calibration is
wrong.
⇒Check the weight and retry the sensitivity
calibration.
• There is an internal error in the balance.⇒ *