Specifications

Arrow Product Catalog

Limited Warranty

ARROW LOCK

warrants that its products sold under the “ARROW LOCK” trade name in the United States of America are free

from defects in workmanship and materials under normal use and service.

This warranty does not cover defects or damage arising from improper installation, lack of or improper maintenance, improper

storage, shipping and handling, corrosion, erosion, ordinary wear and tear, misuse, abuse, accident, unauthorized service,

or use with unauthorized non-ARROW LOCK products or parts.

This warranty is void if any modification is made to the warranty product, regardless of whether the modification causes

or contributes to the alleged defect. All modifications are made at the risk of the party making the modification.

The only liability of ARROW LOCK

, in tort or contract whether under this warranty or otherwise, shall be limited to the

repair or replacement of any product or component part which shall prove defective as covered by this warranty, within

the stated time period listed below, after delivery to the original purchaser.

• AM & BM Series Mortise Locks – 5 years

• QL & MLX Series Cylindrical Locks – up to 10 years

• RLX Series Cylindrical Locks – up to 10 years

• GL Series Cylindrical Locks – 5 years

• Revolution V1 Series – 3 years

• Revolution V2 Series – 1 year electronic, lifetime mechanical and finish for residential use

– 1 year electronic, 3 years mechanical and finish for commercial use

• S1150 & S1250 Series Exit Devices – 3 years

• 3000 & 4000 Series Exit Devices – 5 years

• Door Closers – 10 years

• Door Operators – 7800 & 7900 Series – 2 years

– 7700 Series – 1 year

• CK & CL Series Tubular Locks – 5 years

• RK & RL Series Cylindrical Locks – 5 years

• 500 & 600 Series Exit Devices – 5 years

• D/E Series Deadbolts – 1 year

• All other ARROW LOCK products – 1 year

Warranty for Cylinders Factory or Field Combinated

Cylinders shall be periodically lubricated depending on environmental conditions. Dry graphite, molybdenum disulfide,

or Polylube

are recommended. Petroleum based liquid lubricants should only be used in cylinders in harsh or

corrosive environments and should not be mixed with dry lubricants.

Warranty for Cylinders Field Combinated

1. Keys shall be cut to the ARROW LOCK

key bitting specifications required for the particular keyway and depth system.

2. All pin lengths shall be selected according to prevailing factory standards.

3. Original ARROW LOCK

cylinder components, including pin tumblers and key blanks, shall be used. We reserve

the right to void the warranty if we deem that a malfunction is a result of non-original components which do not

conform to ARROW LOCK

standards.