User guide

Deployment Guide for the Polycom VVX 1500 C Business Media Phone
1 - 2
• Setting up the Polycom VVX 1500 C phone and changing the configuration
files to work with Cisco Unified Communications Manager. Refer to
Setting Up the Polycom VVX 1500 C Phone on page 3-1.
To troubleshooting any issues with the phone, refer to Troubleshooting the
Polycom VVX 1500 C Phone on page 4-1.
The topics in this chapter include:
• Supported Phone Features
• Unsupported Phone Features
• Unsupported Cisco Features
• Topics Not Mentioned in This Guide
Supported Phone Features
The following features are supported on the Polycom VVX 1500 C:
• Six line appearances
• Place a call (to an extension or SIP or H.323 URL)
• Hold/Resume
• Consultative and blind transfer
• Video on/off
• Call forward (all calls, no answer, and busy)
• Single-button voicemail dialing
• Message Waiting Indicator
• Shared line appearance (call forking - no busy lamp field)
• LDAP/Active Directory integration
Warning
To upgrade a Polycom VVX 1500 C phones running SIP 3.1.2RevB or earlier to SIP
3.2.2 or later, you must perform additional steps before rebooting the phone to
download the software. Refer to Upgrading the Phone’s Software on page 3-16.
Polycom strongly recommends that you connect the Polycom VVX 1500 C to the
LAN using the included network cable. A LAN connection enables access to a
provisioning server as well as a time server.
A provisioning server facilitates software upgrades, configuration management, and
diagnostic logging, which is helpful if troubleshooting is required.
Access to a time server enables display of the current date and time on the phone's
display.
For more information, refer to Setting Up the Provisioning Server on page 3-5.