Installation guide
11
Weatherproof IR Color Day/Night Cameras
section 6: troubleshooting
section 6
Troubleshooting
Before sending the camera for repair, please follow the suggestions
listed below and make sure that the camera is installed correctly. If it
still does not perform adequately, please consult your supplier or contact
Security Cameras Direct at 800.316.6027.
1. No picture on the monitor screen.
a. Check that all connected devices are powered on.
b. Conrm that the voltage is correct.
c. Conrm that the power supply provides enough current
to power the camera.
d. Check that all video cables are correctly connected.
2. The picture is not clear.
a. Check that your monitor is correctly adjusted.
b. Conrm that the glass in front of the lens is clean.
If there is dust, dirt or ngerprints on the glass, the image
quality will be affected. To clean the glass use a soft, dry
and non-abrasive cloth or a commercially available lens
cleaning set.
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