User`s guide

NETWORK IP CAMERA User’s Guide
53
The IP address is
located within a
different subnet
Run the PING utility (as described in PINGing Your
IP Address, on page 39), If the utility returns “no
response” or similar, the diagnosis is probably
correct – you should then proceed as follows
In Windows 95/98 or Windows NT, check the IP
address for your Network IP Camera is within the
same subnet as your workstation:
1.Click “Start”, “Settings”, “Control Panel” and
“Network”.
2.Specify the TCP/IP adapter and click on
“Properties”. In Properties, Click “IP Address”.
3.Check that the first 3 numbers within the IP
address of your Network IP Camera matches the
first 3 of your workstation. If not, your Network IP
Camera may be on a different subnet and the IP
address cannot be set from this workstation. You
must set the IP address for Network IP Camera from
a workstation on the same subnet.
Other networking
problems
Trying replacing your network cable
Test the network interface of the product by
connecting a local computer to the unit, using a
standard Crossover (hub-to-hub) Cable.
If the above actions do not resolve the problem,
Network IP Camera maybe faulty, In this case, try to
localize the problem by connecting Network IP
Camera to the serial port of a local computer, using
the supported RS232 Cable
The Power LED is not
constantly lit
Faulty power supply Verify that you are using an provided power supply
The network LED is off Faulty cabling 1.To verify that the cables are functional, PING the
address of a known existing unit on your network.
2.If the cabling is OK and your network is
reachable, your should receive the reply similar to
this:
. . . bytes = 32 time = 2 ms,
The operating status
LED
Faulty connecting Verify that the power is well connected
Your Network IP
Camera works locally,
but not externally.
Firewall protection
Default routers required
The internet site is too
heavily loaded
Check the internet firewall with your system
manager
Check if you need to configure the default router
settings
Configure Network IP Camera to upload your video
images to an FTP server or an ISP