Technical information

Troubleshooting
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DCS_Direct_Jet_1024UV_1014UV_Maintenance_Troubleshooting_Guide_2.1.docx 28 | Page
TROUBLE SHOOTING
If you have difficulty operating the printer, the troubleshooting procedures in this section should, in
most cases, solve the problem. Turning the printer off and back on and rebooting the P.C. (cold
booting the system) may also clear the error. Use the lights on the Control Panel buttons to
determine various error conditions.
Control Panel for Direct Jet with Optional Direct Drive
Control Panel for Standard Drive
Printer Status
Print Engine Condition and LED Status
Indicators (LEDs)
Priority
1
Solution
Power
Error light
1
Error light
2
Power OFF
Flashes at
high speed
OFF 1 Press to turn the print engine on.
Fatal error OFF
Flashes at
high speed
Flashes at
high speed
2 See below.
Maintenance request OFF
Flashes
alternately
Flashes
alternately
3
The waste ink counter has exceeded its
maximum number. Reset the waste ink pad
counter.
Media error
--
ON
--
4
See below.
Ink cartridge replacement
is in progress
Flashes -- -- 5 Wait for command to finish.
Ink sequence is in progress
Flashes
--
--
6
Wait for command to finish.
CSIC error -- -- ON
7
2
Install ink cartridges or reseat existing
cartridges.
No ink cartidge error or
ink-out error
-- -- ON See below.
2
Data processing Flashes -- -- 8
Wait for command (print, nozzle check, head
cleaning) to finish.
Ink level low -- -- Flashes 9
2
See below.
Power ON Flashes -- -- -- Wait for the light to be solid.
1
When two or more errors occur at the same time, the one with higher priority will be indicated.
2
The cartridge LED corresponding to each ink cartridge lights.