DAG Series User Manual V1.0 Dinstar Technologies Co., Ltd. Address: Floor 6 Guoxing Building Changxing Road Nanshan District Shenzhen China 518057 Telephone: 86-755-26456664 Fax: 86-755-26456659 Email: sales@dinstar.com, support@dinstar.com Website: www.dinstar.
DAG Series User Manual Revision Records File Name DAG Series User Manual Document Version Firmware Version Date Revised by 1.0 20.02.01 22/09/2011 Technical Support Department Dinstar Technologies Co., Ltd.
DAG Series User Manual Table of Contents 1. EQUIPMENT INTRODUCTION ........................................................................................................ 2 1.1 Introduction ......................................................................................................................... 2 1.2 Equipment Structure............................................................................................................ 3 1.2.1 Front View.............................................
DAG Series User Manual 4.3 Equipment can’t register ................................................................................................... 35 4.4 When calling out, the callee’s phone shows wrong caller ID ............................................ 35 4.5 When calling in, the caller always hears a busy tone ........................................................ 36 4.6 Sudden interruption during a call ......................................................................................
DAG Series User Manual 1. Equipment Introduction 1.1 Introduction The DAG serial is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design.
DAG Series User Manual 1.2 Equipment Structure 1.2.1 Front View Figure 1-2-1 DAG Series Front View Table 1-2-1 Description of DAG Front View Interface Description PWR Connecting to power adapter, 110~240VAC,50~60HZ,0.
DAG Series User Manual 1.2.
DAG Series User Manual 1.3 Connection to DAG serial The DAG serial is easy to configure using the embedded GUI pages and the following five (5) steps. Five easy steps to configure the DAG serial 1. Connecting a standard touch-tone analog telephone (or fax machine) to first FXS port 2. Connecting another standard touch-tone analog telephone (or fax machine) to second FXS port or connect PSTN line to line port(FXO) 3.
DAG Series User Manual 1.4 Functions and Features 1.4.1 Protocol standard supported ● ● ● ● ● ● ● Standard SIP /MGCP protocol; Simple Traversal of UDP over NATs (STUN); IP Transport: RTP/RTCP Hypertext Transfer Protocol (HTTP); Dynamic Host Configuration Protocol (DHCP Server/Client); Domain Name System (DNS); ITU-T G.711A-Law/U-Law、G.723.1、G.729AB、G.168; 1.4.2 System function ● ● ● ● ● ● ● PLC,VAD and CNG DTMF mode: RFC 2833,SIP INFO and INBAND T.
DAG Series User Manual DAG1000(4FXS):195*133*35,DAG1000(4FXO/8FXS/8FXO):240*150*35, DAG2000(16FXS/FXO):440*280*43 ● Net weight: DAG1000(1FXS):0.1kg, DAG1000(2FXS):0.25kg, DAG1000(4FXO/8FXS/8FXO):1kg, DAG2000(16FXS/16FXO):3.05kg 7 Dinstar Technologies Co., Ltd.
DAG Series User Manual 2. Basic Operations 2.1 Phone Call 2.1.1 Phone or Extension Numbers 1. Dial the number directly and wait for 3 seconds (Default “No dial timeout”); 2. Dial the number directly and press #. Examples: 1. Dial an extension directly on the same proxy, (e.g. 8080), and then press the # or wait for 3 seconds. 2. Dial an outside number (e.g. (626) 666-8080), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 3 seconds.
DAG Series User Manual 2.2 Call Hold Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button).Press the “flash” button again to release the previously held Caller and resume conversation. If no “flash” button is available, use “hook flash” (toggle on-off hook quickly). You may drop a call using hook flash. 2.3 Call Waiting Call waiting tone (3 short beeps) indicates an incoming call, if the call waiting feature is enabled.
DAG Series User Manual 2.5 Call Features The DAG serial supports all the traditional and advanced telephony features. Table 5.DAG serial Call Feature Definitions *47 Direct IP Calling. Dial “*47” + “IP address”. No dial tone is played in the middle. *50 Disable Call Waiting(for all subsequent calls) *51 Enable Call Waiting(for all subsequent calls) *72 Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait for dial tone and hang up.
DAG Series User Manual 3. Configuration Guide 3.1 Configure LAN Port’s IP Address Connect to the FXS port and then telephone set: 1. Dynamic IP address by DHCP： Offhook; Input “*150*2#”; Onhook; If the equipment hint success, after 10 seconds, and restart the equipment. (Power-off then power-on) 2. Static IP address： Offhook; Input “*150*1#”; Onhook; Then （1） Configure IP address： Offhook; input “*152*172*16*0*100# ”; onhook. （2） Configure netmask： Offhook; input “*153*255*255*0*0# ”; onhook.
DAG Series User Manual 6. Open a web browser, input the default gateway IP address. http://192.168.11.1. You will see the login page of the device. 7. The default username is admin while the default password is admin too. From the WAN port The WAN port HTML configuration option is disabled by default from factory. To access the HTML configuration menu from the WAN port: 1. Access the Web from LAN port. 2. Set Work Mode to Route Mode. 3. Enable the “Remote Manage”. 4.
DAG Series User Manual 3.3 Access DAG serial by Web Browser The web page configuration includes the following: Figure 3-3-1 Navigation tree Go through navigation tree, user can check, modify, and set the device configuration on the right of configuration interface. Figure3-3-1 Configure Interface 13 Dinstar Technologies Co., Ltd.
DAG Series User Manual 3.3.1 System Information Figure 3-3-2 System Information System information interface shows the run information and port group information. Table 3-3-1 Description of System Information MAC address The device ID in HEX format. This is needed for ISP troubleshooting. Note there are separate MAC addresses for the WAN side and the LAN side.
DAG Series User Manual 2.3.2 Statistics Figure3-3-3 Statistics Statistics option includes three sets of statistics: TCP / UDP information, RTP messages and call history information. Check the user-friendly equipment failure. 3.3.3 Network Configuration Network parameter includes: Local Network, VLAN Config, Qos Parameter, ARP Config. Figure 3-3-4 Network Configuration 15 Dinstar Technologies Co., Ltd.
DAG Series User Manual 1. Local Network Figure 3-3-5 Local Network Table 3-3-2 Description Local Network Work Mode This parameter controls whether the device is working in NAT router mode or Bridge mode. WAN Port Parameter This option specifies the WAN port’s Ip address, and its Ethernet network work mode. Link speed & duplex This option specifies the Ethernet network’s work mode.
DAG Series User Manual LAN Port Config This option specifies the LAN port’s ip address, and its Ethernet network work mode. Link speed & duplex: This option specifies the Ethernet network’s work mode. It have: Auto Detect,10Mbps/Half Duplex,10Mpbs/Full Duplex,100Mbps/Half Duplex,100Mpbs/Full Duplex. IP address: Set LAN IP address, default value is 192.168.11.1 Subnet mask: Sets the LAN subnet mask. Default value is 255.255.255.
DAG Series User Manual 2. VLAN Parameter Config Figure 3-3-6 VLAN Parameter Config When a network has a very wide range of applications, in order to artificially divided into different applications to different networks, to prevent them interfering with each other and to different networks with different bandwidth, customer can use the VLAN. VLAN parameter configuration can configure three VLAN as follows.
DAG Series User Manual (2)Voice VLAN Voice 802.1Q VLAN ID (0-4095) Fill out an ID to describe a Voice VLAN group. Voice 802.1p Priority(0-7) 802.1 protocol to control network traffic priority, Priority from 0-7. Obtain IP address automatically Select this to automatically obtain the IP of VLAN group Use the following IP address Fill in IP, Subnet mask and Default Gateway (3)Management VLAN Management 802.1Q VLAN ID (0-4095) Fill out an ID to describe a Management VLAN group. Management 802.
DAG Series User Manual 3.3.4 System Configuration System parameter includes 1) System Config 2) Service Config 3) SIP Config 4) Port Config 5) Fax Config. Figure 3-3-9 System Configuration 1.
DAG Series User Manual 2. Service Config In order to adapt to different environments, it is necessary to set some parameters in the service config page. Figure 3-3-11 Service Config 21 Dinstar Technologies Co., Ltd.
DAG Series User Manual Table 3-3-4 Service Config RTP start port Defines the local RTP-RTCP port for listening and transmission. Silence Suppression Endpoints sending audio as an RTP stream are not required to send packets during silent periods. The capability to stop sending RTP packets during silent periods is known as "Silence Suppression" or VAD (Voice Activity Detection). Call Progress Tone Configure ring or tone frequencies according to preference. By default tones are set to USA frequencies.
DAG Series User Manual 3. SIP Config It is used to set the local SIP port, the SIP server address and port. If an outbound proxy is required, please fill in the IP address and port of the outbound proxy; otherwise, just keep the default settings.
DAG Series User Manual 4. Port Config This page is used to config the account and password of DAG serial, call transfer, call waiting and do-not-disturb service. Port 0 maps to FXS0, while Port n maps to FXS n. Figure 3-3-13 Port Config Table 3-3-6 Port Config Current Port Select configure a SIP trunk port TX/RX Gain Handset volume adjustment. RX is for receiving volume, TX is for transmission volume. Default values are -6dB for both parameters. Loudest volume: +6dB Lowest volume: -6dB.
DAG Series User Manual 5. Fax Config Figure 3-3-14 Fax Config Table 3-3-7 Fax Config Fax mode T.38 (Auto Detect) FoIP by default, or Pass-Through Fax tone detection mode Default is Automatic. There are callee and caller two options ECM Error Correction Mode Fax rate The equipment support most 14400bps least 2400bps fax rate. The default value is 14400bps. 3.3.5 Digit Map Figure 3-3-15 Digit Map In the "digit map" set dial rules and dialing rules can’t exceed 120 characters in length.
DAG Series User Manual 3.3.6 Routing Configuration 1. Routing Parameter Figure 3-3-16 Routing Parameter This option determines the following routing of call take effect before or after manipulation. 2.
DAG Series User Manual 3. Tel in Routing Figure 3-3-19 Tel in Routing Figure 3-3-20 Tel in Routing Add Table 3-3-9 Tel in Routing Add Index Routing priority :1-30 Description Description the routing Source Prefix Source number Prefix Source Select a single port or port group Destination Prefix Destination number Prefix Destination Select a single port or port group, IP Trunk/SIP Server 27 Dinstar Technologies Co., Ltd.
DAG Series User Manual 3.3.7 Manipulation Configuration 1.
DAG Series User Manual 2. Tel in Source Numbers Figure 3-3-23 Tel in Source Numbers Figure 3-3-24 Tel in Source Numbers Add Configuration parameters are the same with “IP in Source Numbers Add”. 3.Tel in Destination Numbers Figure 3-3-25 Tel in Destination Numbers Configuration parameters are the same with “IP in Source Numbers Add”. 29 Dinstar Technologies Co., Ltd.
DAG Series User Manual 3.3.8 Advanced Configuration 1. Port Group Figure 3-3-26 Port Group Figure 3-3-27 Port Group Add Table 3-3-11 Port Group Add Index Priority of the port group :1-7, 1 is highest priority value.
DAG Series User Manual 2. IP Trunk Figure 3-3-28 IP Trunk Add Table 3-3-12 IP Trunk Add Index 64 Priority values from 0-63 IP Set port IP Port Set port number Description The description of IP trunk 31 Dinstar Technologies Co., Ltd.
DAG Series User Manual 3.3.9 Management Configuration 1. Firmware Upload Figure 3-3-29 Firmware Upload Table 3-3-13 Firmware Upload Add Software Click "Browse" to select the firmware , and then click "Upload". 2. Config Backup Figure 3-3-30 Data Backup Click the Backup, and save the configuration file in your PC. 3. Config Restore Figure 3-3-31 Data Restore Click "Browse" to select the Configuration file, and then click "Restore". 4.
DAG Series User Manual Table 3-3-14 Syslog Config Enable Syslog Default is No Server Address Storage system log server address Syslog Level At present only two options(None and Debug) are available Send CDR Default is No 5. Ping Test Figure 3-3-33 Ping Test Table 3-3-15 Ping Test Ping Destination Destination IP address Number of Ping(1-100) Number of ICMP packets Ping Packet Size(56-1024 bytes) Length of Packet 6.
DAG Series User Manual 7. Login Password Modify login user name and password to avoid unauthorized access to your DAG serial . The default username is admin while the default password is admin too. Figure 3-3-35 Login Password 8. Factory Reset Figure 3-3-36 Factory Reset Click “Apply” to restore the factory settings. 9. Restar Figure 3-3-37 Restar Click the “Save” button in the Configuration page to save the changes to the equipment configuration.
DAG Series User Manual 4. FAQ 4.1 How to get the IP address if I have modified the default IP or forgot it ? Customers have two ways to get the IP address. 1) Press the RST button, then customer can retain the default IP of LAN port. 2) Analog telephone by dialing "*", re-set the IP address, refer to 3.1. 4.
DAG Series User Manual 3) If only part of the caller User ID with this problem, please contact the telecom carrier. 4.5 When calling in, the caller always hears a busy tone Make sure enable DND(Do-not-Disturb) in system 4.
DAG Series User Manual 5. Glossary ADSL Asymmetric Digital Subscriber Line: Modems attached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (to the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of devices. Its purpose is to control the gain of a system in order to maintain some measure of performance over a changing range of real world conditions.
DAG Series User Manual printer, time and news servers. ECHO CANCELLATION Echo Cancellation is used in telephony to describe the process of removing echo from a voice communication in order to improve voice quality on a telephone call. In addition to improving quality, this process improves bandwidth savings achieved through silence suppression by preventing echo from traveling across a network. There are two types of echo of relevance in telephony: acoustic echo and hybrid echo.
