DWG2000-16G User Manual v1.0 Dinstar Technologies Co., Ltd. Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China Postal Code: 518052 Telephone: +86 755 2645 6664 Fax: +86 755 2645 6659 Emails: sales@dinstar.com, support@dinstar.com Website: www.dinstar.com www.dinstar.cn VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual Revision Records Document version 1.0 Firmware version 2.01.01 Revised by Technical Support Department Date 2011/9/8 Changes The first version _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 1 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual Table of Contents 1. Equipment Introduction ................................................................................................................ 4 1.1 Introduction ......................................................................................................................... 4 1.2 Scenario of Applications of Products .................................................................................. 4 1.3 Product Appearance ......................................
DWG2000-16G User Manual 4.6.4 PIN Management ................................................................................................... 26 4.6.5 SMSC ..................................................................................................................... 26 4.6.6 SMS........................................................................................................................ 27 4.6.7 USSD .......................................................................................
DWG2000-16G User Manual 1. Equipment Introduction This chapter mainly introduces functions and structures of DWG2000-16G. 1.1 Introduction DWG2000-16G is full functions VoIP gateway based on IP and GSM network, which provides a flexible network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective solution. 1.2 Scenario of Applications of Products DWG2000-16G provides access of GSM network.
DWG2000-16G User Manual 1.3 Product Appearance The appearance of DWG2000-16G shows as follow Figure 1-3-1 Front view of DWG2000-16G Table 1-3-1 Description of Front view Inde Sign Description x 1 LAN Ethernet Interface,10/100M Base-TX, RJ-45 2 CONSOLE 3 RST Used for reset the configuration to factory. Need keep press for 5 seconds 4 RUN Indicate the status of the device.
DWG2000-16G User Manual Table 1-3-2 Description of Rear view Inde x 1 2 Sign Description Power Switch AC Power Input Power Switch of the device 110~240VAC,50~60Hz, 1.2A 1.4 Functions and Features 1.4.1 Protocol Standard Supported Standard SIP and MGCP(option) protocol; Simple Traversal of UDP over NATs (STUN); Point-to-point protocol over Ethernet (PPPoE); Hypertext Transfer Protocol (HTTP); Dynamic Host Configuration Protocol (DHCP); Domain Name System (DNS); ITU-T G.
DWG2000-16G User Manual CE EMC directive 2004/108/EC EN55022: 2006+A1:2007 EN61000-3-2: 2006, EN61000-3-3: 1995+A1: 2001+A2: 2005 EN55024: 1998+A1: 2001+A2: 2003 Certifications: FCC, CE 1.4.4 General Hardware Specification Power Supply:AC100~240V 50/60HZ DC12V/1A Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage） Humidity: 5%～90%RH, Power Consumption: 5W Dimensions: 112(W) x76(D) x24(H) mm Net weight: 0.
DWG2000-16G User Manual 2. Equipment Quickly Installation This chapter mainly introduces DWG2000-16G hardware installation and connection of equipment. 2.1 Installation Notice DWG2000-16G uses AC power. Power supply should ensure the reliability and stability,otherwise, it may damage the SIM card or device. In addition, make sure the power supply connects to ground bar well.
DWG2000-16G User Manual Figure 2-2-1 Pull out the GSM user board Figure 2-2-2 I Inset the SIM card to the SIM Figure 2-2-1 Push in the GSM user board _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 9 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual 2.2.2 Antenna Installation Figure 2-2-2 Antenna Installation 2.2.3 Network Cable Connection of Equipment Figure 2-2-3 DWG2000-16G connection 2.2.3 Power Cable Connection of Equipment Figure 2-2-3 DWG2000-16G connection _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 10 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual 3. Network Configuration In this chapter we will introduce the initial configuration of DWG2000-16G. All of the network parameters of the gateway can be configured by IVR guidance. 3.1 Attentions In each step, if user hears an IVR message of “setting successful”, which means that user has finished this step successfully. However, if user hears a “setting failed” message, please check redo theat step again. 3.
DWG2000-16G User Manual 3.3 Static IP Configuration This chapter introduces IP configuration of DWG2000-16Gthrough calling IVR. Assuming the IP address of a DWG2000-16G device is 192.168.1 200, subnet mask is 255.255.255.0, IP of gateway is 192.168.1.1, configured as follows: 1) Please make sure hardware installation have finished 2) Dial the phone number of the SIM card. Dail "*150*1#" after hearing "please dail extension number ".
DWG2000-16G User Manual 4. WEB configuration This charpter describes web configuration of DWG2000-16G. 4.1 Access the System Through HTTP Enter IP address of DWG2000-16G in browser. The default IP of LAN port is 192.168.11.1. and the GUI shows as below: Figure 4-1-1 WEB log interface Enter username and password and then click “OK” in configuration interface. The default username and password are “admin/admin”. It is strongly recommended, change the default password to a new password for system security.
DWG2000-16G User Manual 4.2 WEB Configuration DWG2000-16G WEB configuration interface consists of the navigation tree and the detail configuration interfaces. Figure 4-3-1 WEB introduce Go through navigation tree, user can check, view modify, and set the device configuration on the right of configuration interface. 4.3 System Information System information interface shows the basic information of status information, Mobile information and SIP information. 4.3.
DWG2000-16G User Manual Table 4-4-1 Description of system information MAC Address Displays the current MAC of the gateway, for example: 00-1F-D6-1B-3D-02 Network Mode DWG2000-16G works on bridge mode Network Shows IP address and subnet mask DNS Server Displays DNS server IP address in the same network with the gateway System Up Time shows the time period of the device running.
DWG2000-16G User Manual ACD The Average Call Duration (ACD) is calculated by taking the sum of billable seconds (billsec) of answered calls and dividing it by the number of these answered calls. PDD Post Dial Delay (PDD) is experienced by the originating customer as the time from the sending of the final dialled digit to the point at which they hear ring tone or other in-band information.
DWG2000-16G User Manual 4.4 Statistics 4.4.1 TCP/UDP Figure 4-4-4 TCP/UDP Statistics 4.4.2 RTP Table 4-5-1 Description of RTP Statistics Port The port of RTP statistics Payload Type The voice code of this channel, Include G.723.1/PCMA/PCMU/G.
DWG2000-16G User Manual 4.4.
DWG2000-16G User Manual 4.5Network Configuration 4.5.1 Local Network Figure 4-5-1 Local Network Table 4-5-1 Description of Local network Obtain IP Address Automatically Enable the device obtain IP Address automatically or not. Default is enabling Use the Following IP Configure the "IP Address", "Subnet Mask" and "Default Gateway" Address by manual Need ISP offer the account and password. Use this mode when there is not router in the local network.
DWG2000-16G User Manual 4.5.2 VLAN Parameter Figure 4-5-2 VLAN Parameter _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 20 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual Table 4-5-2 Description of VLAN Parameter Data VLAN Voice VLAN Management VLAN Data 802.1Q VLAN ID Under standard VLAN protocol set VLAN ID. “0” is used to management VLAN, and can’t be used to service configure. Data 802.1p Priority (0-7) Under 802.1q protocol users can set VLAN priority Voice 802.1Q VLAN ID Under standard VLAN protocol set VLAN ID Voice 802.1p Priority (0-7) Under 802.
DWG2000-16G User Manual 4.5.4 ARP The ARP function mainly used to query and add the map of IP and MAC. There are static or dynamic ARP entries. Like other routers, the gateway can automatically find the network device on the same segment. But, sometimes you don't want to use this automatic mapping; you'd rather have fixed (static) associations between an IP address and a MAC address.
DWG2000-16G User Manual 4.6 Mobile Configuration 4.6.1 Basic Configuration Figure 4-6-1Basic Configuration Table 4-6-1 Description of Basic Configuration Dial Tone Gain It is the dial tone volume of call waiting, dial tone of mobile module when call out. Usually adopt the default configuration. Select Band Acording to carrier’s band standards. Standards are as belows: GSM: 850/900/1800/1900 MHz; CDMA: 800 MHz Remote API Enable API is provided for third party development with DLL and IAD components.
DWG2000-16G User Manual 4.6.2Mobile Figure 4-6-2 Mobile Configuration Table 4-6-2 Description of Mobile Configuration Mobile Number SIM card number of the channel. That must be configured when “Forward” funciton enable. Enable Call This function is to limit the max call duration of channel. The max call Duration duration is between 1 to 65535 minutes. Limitation Maximum Call Defines a value by users. That will limit the SIM/UIM card’s total call Duration duration.
DWG2000-16G User Manual Alarm Threshold When the SIM remain time is or less than this value, DWG will send the alarm （via SMS） SMS to remind the users of the SIM remain time. Port Description It is the identification mark of SIM/UIM card in the SMS report. The mobile for Alarm phone No. of the SIM/UIM card is recommended to use as the port description for alarm, or any other string. SIM Remain Indicates the current sim remain time.
DWG2000-16G User Manual 4.6.4 PIN Management Figure 4-6-4 PIN Management Detailed description as below: Table 4-6-4 Description of PIN Management PIN Personal identification number of SIM card. In the status of SIM card locked, PIN can be modified to prevent SIM card from being stolen. Select Port Selects the GSM/CDMA channel No. Old PIN code The previous PIN code New PIN code Inputs a new PIN code 4.6.
DWG2000-16G User Manual 4.6.6 SMS Figure 4-6-6 SMS sending Table 4-6-5 Description of SMS sending Select Port Users can select a defined channel or random channel to send SMS. Input the recevier’s mobile phone No to send SMS. Addressee Mobile phone No. of the receiver Message Content of the SMS. The length is limited to 300 characters. 4.6.
DWG2000-16G User Manual 4.6.8 Carrier Figure 4-6-8 Select Carrier This function is used to select carrier. Table 4-6-6 Description of select Carrier Select Port Select GSM channel,default Port 0 Select Mode There are two mode to select carrier,automatic and manual. Carrier List If you select manual mode,you can select carrier from carrier list. _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 28 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual 4.7 Routing Configuration 4.7.
DWG2000-16G User Manual Destination Prefix All the called number must match the destination prefix, the call prefix indicates the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 Destination Its specifies destination Port or Port Group 4.7.
DWG2000-16G User Manual Figure 4-7-4 Tel to IP routing Modify It's a default route configured in gateway. It allows any number from source port 0 send call to SIP server with any prefix. Figure 4-7-5 Tel to IP routing Modify Add a GSM to VoIP route. It indicates that the calls coming from Port Group 31 will match the prefix ”x.”, ”x.” is a wildcard string which will match any prefix except ”anonymous” calls.
DWG2000-16G User Manual Figure 4-7-6 Tel to IP routing Modify Add GSM to GSM route,its mainly used for saving the cost between two carriers.It indecates that calls coming from Port 0 will match the prefix 13[58], ”13[58]” include prefix 135 and 138, caller number can’t match prefix 135 and 138 will reject by gateway. Meanwhile sending the calls to Port Group 31 if called number match with prefix 133.
DWG2000-16G User Manual 4.8 Manipulaton Configuration 4.8.1 IP->Tel Destination Numbers Figure 4-8-1 IP->Tel destination numbers manipulation Table 4-8-1 Description of IP->Tel destination numbers manipulation IP->Tel destination numbers manipulation It is an optional configuration item, and is used to add a rule for changing number Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.
DWG2000-16G User Manual Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888 Figure 4-8-2 IP->Tel destination numbers manipulation modify It indicates that calls coming from IP Group will match the prefix ”any”, and the called nubmer which match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”. 4.8.
DWG2000-16G User Manual Source Prefix All the caller number must match the source prefix. It specifies the source prefix allow to send call out Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 Destination Prefix All the called number must match the destination prefix, the call prefix indicates the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc.
DWG2000-16G User Manual 4.8.3 Tel->IP Destination Numbers Figure 4-8-5 Tel->IP destination numbers manipulation Table 4-8-3 Description of Tel->IP destination numbers manipulation Tel->IP destination numbers manipulation It is an optional configuration item, and is used to add IP->Tel number change data. The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing. Index It uniquely identifies a route.
DWG2000-16G User Manual Example Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888 Figure 4-8-6 Tel->IP destination numbers manipulation It indicates that calls coming from IP Group will match the prefix ”any”, and the called nubmer which match with the prefix ”2547” will delete 3 digits in front of it and replace it by digit ”0”. _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 37 VoIPon www.voipon.co.
DWG2000-16G User Manual 4.9 Operation 4.9.1 IP->Tel Operation Figure 4-9-1 IP->Tel Operation Table 4-9-1 Description of IP->Tel Operation IP->Tel Operation It is an optional configuration item. Operation configuration essentially involves allow, barring some IP and IP Group send calls to certain numbers. It includes: forbid call, call allowance, auto call, and password authentication. Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.
DWG2000-16G User Manual Example Index 31: barring the certain calling number from IP 14 Figure 4-9-2 IP->Tel Operation Modify It indicates that calling party from IP 14 matched prefix 2877, and also called party matched prefix 07 are not allowed call out. The calls match this rule will be rejected by gateway. Index 29: definite a rule for IP 17 that all the calls must go with valid password authentication. Figure 4-9-3 IP->Tel Operation Modify 4.9.
DWG2000-16G User Manual Table 4-9-2 Description of Tel->IP Operation Tel->IP Operation It is an optional configuration item. Operation configuration essentially involves allow, barring some IP and IP Group send calls to certain numbers. It includes: forbid call, call allowance, auto call, and password authentication. Index It uniquely identifies a rule. Its value is assigned globally, ranging from 0 to 31.
DWG2000-16G User Manual 4.10 Port Group Configuration 4.10.1 Port Group Figure 4-10-1 Port Group Figure 4-10-2 Port Group Modify _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 41 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual 4.11 IP Trunk Configuration 4.11.1 IP Trunk Figure 4-11-1 IP Trunk Table 4-11-1 Description of IP Trunk IP Trunk Add remote IP of softswitch, SIP server which will send call traffics to gateway. Index It uniquely identifies a trunk . Its value is assigned globally, ranging from 0 to 31. Description It describes the trunk for the ease of identification. Its value is character string IP It is an interworking parameter between the remote Softswitch and the SIP server.
DWG2000-16G User Manual 4.11.2 IP Trunk Group Figure 4-11-3 IP Trunk Group Table 4-11-2 Description of IP Trunk Group IP Trunk Group This configuration is optional, and is used to add the IP that have the same attributes to an IP group. The IP group will referenced by IP->Tel routing and number manipulation. Index It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. Description It describes the route for the ease of identification.
DWG2000-16G User Manual 4.12 System Configuration 4.12.1 Service Configuration Service Configuration is used for configuring voice calls and some small businesses, such as Call Progress Tone, codec, silence suppression, * service, the second dial and so on Figure 4-12-1 Service Configuration _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 44 VoIPon www.voipon.co.uk sales@voipon.co.
DWG2000-16G User Manual Table 4-12-1 Description of Service Configuration Means the initial port when RTP voice stream transmit in the IP network , in general, using the factory default values. When there are multiple LOCAL RTP PORT DINSTAR series voice products, and the network gateway or router’s Channel NAT with loopholes, user can try changing this item Enable Silence Enable the "silence suppression" almost no impact on call quality, and can Suppression save about half of the bandwidth.
DWG2000-16G User Manual Nat Traversal Include Static NAT and STUN, NAT’s UDP simple cross STUN (Simple Traversal of UDP over NATs ) is a network protocol. It is allowed to stay behind the NAT (or multiple NAT) client part to identify their clients’ public address, found himself after what Type of NAT and STUN NAT for a particular Channel is bound to a local Internet terminal Channel. This information is used for two host to set up UDP communication behind the same NAT router.
DWG2000-16G User Manual 4.12.2 SIP Configuration Figure 4-12-2 SIP Configuration Table 4-12-2 SIP Configuration SIP Server Used for configure SIP server address and port, the address can be IP Address, Address also can be a domain nameWhich can be resolved by DNS server SIP Proxy Port Port default setting is 5060. For details, please consult the service provider Outbound proxy, it mainly used in firewall / NAT environment.
DWG2000-16G User Manual DNS refresh The interval of DNS refresh, Range from 0 to 60000 mins, 0 means disable interval default value is disable. T1 Used to define the SIP protocol T1 timer value, default is 500ms T2 Used to defines the SIP protocol timer values, default value is 4000ms T3 Used to define the T2 timer value in SIP protocol, the default is 5000ms Keep alive Used to keep communicate between equipment and the SIP server that make Interval the device is available .
DWG2000-16G User Manual 4.12.3 Port Configuration Figure 4-12-3 Port Configuration Table 4-12-3 Description of Port Configuration Port Configuration Used to configure ports’ gain, Auto-Dial, etc. ALL ports register used same user ID The default is not. If set to "yes" ,all the port will use user ID SIP User ID It is the account used for registration, equipment port's unique identifier Authenticate ID Used for authenticate Password Its register Password Tx Gain Its DSP’s Tx Gain.
DWG2000-16G User Manual 4.13 Digit Map Figure 4-13-1 Digit map Digit Map Syntax: 1. Supported objects Digit: A digit from "0" to "9". Timer: The symbol "T" matching a timer expiry. DTMF: A digit, a timer, or one of the symbols "A", "B", "C", "D", "#", or "*". 2. Range [] One or more DTMF symbols enclosed between square brackets ("[" and "]"), but only one can be selected. 3. Range () One or more expressions enclosed between round brackets ("(" and ")"), but only one can be selected. 4.
DWG2000-16G User Manual Example: Assume we have the following digit maps: 1. xxxxxxx | x11 and a current dial string of "41". Given the input "1" the current dial string becomes "411". We have a partial match with "xxxxxxx", but a complete match with "x11", and hence we send "411" to the Call Agent. 2. [2-8] xxxxxx | 13xxxxxxxxx Means that first is "2","3","4","5","6","7" or "8", followed by 6 digits; or first is 13, followed by 9 digits. 3.
DWG2000-16G User Manual 4.14 Tools 4.14.1 Firmware Upload Figure 4-14-1 Firmware upload Select the software or Web program under correct directory services, and then click upload will complete upgrade the firmware. During the upgrade process, please do not swtich off the power supply, equipment may paralyze. 4.14.2 Management Parameter Figure 4-14-2 Management Parameter _______________________________________________________________________________ Dinstar Technologies Co., Ltd. 52 VoIPon www.voipon.co.
DWG2000-16G User Manual Table 4-14-1 Management Parameter Voice Prompt Language Select the language of voice prompt. There are two kind of voice : English and Chinese SysLog Paremeter Syslog is a standard for network device data logging. It allows separation of the software that generates messages from the system that stores them and the software that reports and analyzes them.
DWG2000-16G User Manual 4.14.4 Data Restore Figure 4-14-4 Data restore Send data file from your computer to the device 4.14.5 IVR Voice Prompt Upload By default, when PSTN call incoming, the system will play the default IVR, and also the user can load custom IVR.
DWG2000-16G User Manual 4.14.6 PING test Ping is utility used to test the reachability of a host on an Internet Protocol (IP) network and to measure the round-trip time for messages sent from the originating host to a destination host. Figure 4-14-6 Ping Test 4.14.7 Tracert Test Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network.
DWG2000-16G User Manual 4.14.8 Login Password Figure 4-14-8 IVR Voice Prompt Upload When using web or telnet Configuration, please enter default user name and password. User can modify the login name and password. 4.14.9 Factory Reset Figure 4-14-9 Factory Reset Be careful do this operation, after restore factory setting, all the parameters will be changed to the factory default. 4.14.
DWG2000-16G User Manual 5. FAQ 5.
DWG2000-16G User Manual 5.
DWG2000-16G User Manual 6.
