Installation manual

11. Users instructions.
11.1 Your “SUTP Mid Range” unvented hot water cylinder has been designed to give many years of
trouble free service and is made from hygienic high grade stainless steel.
11.2. When a hot tap is turned on there may be a short surge of water, this is quite normal with
unvented systems and does not mean there is a fault.
11.4. When you first fill a basin the water may sometimes appear milky. This is due to very tiny air
bubbles in the water which will clear very quickly.
11.5. If water is seen dripping through the tundish at any time switch off the electricity supply
immediately and call the installer or the Dimplex customer service department on the number listed at
the end of this guide.
12. Warranty
12.1. Glen Dimplex UK Limited guarantee all electrical and mechanical controls supplied with the
cylinder for a period of 2 years from the date of purchase provided that they have been installed for
their intended use by a competent person and have not been modified in any way.
12.2. In addition Glen Dimplex UK Limited also guarantees the stainless steel hot water cylinder for a
period of 10 years from the date of purchase against faulty material or manufacture provided that:
(a) It has been installed by a competent person in accordance with this installation manual and all
current regulations and codes of practice at the time of installation.
(b) It has been used solely for the purpose of heating potable water that complies with current (at
the time of installation) EU standards and is not fed with water from a private source.
(c) It has not been modified in any way.
(d) It has not been subjected to excessive pressure or electrolytic action from dissimilar materials,
or attack from any salt deposits.
(e) It has been installed indoors in a frost-free environment.
(f) The warranty card is completed and returned to Dimplex UK Limited within 90 days of
installation.
This warranty is not transferable. This warranty does not include claims due to frost or lime scale
damage. Proof of purchase will be required against any claim. This guarantee does not affect your
statutory rights.
For help about the SUTP Mid Range please contact the Dimplex Customer Services Department:
Glen Dimplex UK: Millbrook House, Grange Drive, Hedge End, SO30 2DF
Tel [phone] Fax [phone]
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