Service manual

SYMPHONY ELECTRIC FIREPLACE

TROUBLE SHOOTING GUIDE

HEATER ASSEMBLY

Problem Heater is not turning off.

Probable Cause Defective switch or loose wiring or defective heater

assembly.

Solution Check all wiring for loose wiring connections,

repair/replace as necessary. If all wiring connections

are suitable check heater on/off switch & heater

assembly for proper operation. Replace as

necessary.

Service Manual Reference Heater on/off switch Page 14

Heater assembly Page 16

Problem Heater fan runs continuously.

Probable Cause Normal operation or loose wiring or defective switch

or defective heater assembly.

Solution Normal operation is when the heater fan runs when

the heater switch is in the ON position. If the heater

runs when the switch is in the OFF position check all

wiring for loose connections, repair/replace as

necessary. If all wiring connections are suitable check

heater on/off switch & heater assembly for proper

operation. Replace as necessary.

Service Manual Reference Operation Page 3

Heater on/off switch Page 14

Heater assembly Page 16

Problem Heater emits an odor.

Probable Cause Normal operation or loose wiring or defective heater

assembly.

Solution Normal operation is when the heater emits an odor for

a brief period after the heater is turned on. The heater

is burning off any dust accumulated during

manufacturing or operation. If the heater emits an

odor for an extended period of time check all wiring

for loose connections. If all wiring connections are

suitable check heater assembly for proper operation.

Replace as necessary

Service Manual Reference Heater assembly Page 16

Operation Page 3