Service manual

SYMPHONY ELECTRIC FIREPLACE
TROUBLESHOOTING GUIDE
APPEARANCE
Problem Flame frozen.
Probable Cause Loose wiring or defective flame motor.
Solution Check all wiring for loose connections, repair/replace
as necessary. If wiring connections are suitable,
replace flame motor.
Service Manual Reference Page 12
Problem Flame not bright, flame not visible.
Probable Cause Loose wiring or burnt out light bulb(s).
Solution Check all wiring for loose connections, repair/replace
as necessary. Check upper and lower light bulb(s).
Replace burnt out bulbs with factory specified bulbs.
Service Manual Reference Upper light bulb Page 7
Lower light bulb Page 8
Problem Flame shutter.
Probable Cause Defective flame motor.
Solution Replace flame motor with a new one.
Service Manual Reference Page 12
Problem Log set dim, ember bed not glowing.
Probable Cause Loose wiring or burnt out light bulb(s).
Solution Check all wiring for loose connections, repair/replace
as necessary. Check upper and lower light bulb(s).
Replace burnt out ones with factory specified bulbs.
Service Manual Reference Upper light bulb Page 7
Lower light bulb Page 8
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