Service Manual
Table Of Contents
- Operation
- Maintenance
- Exploded Parts Diagram - PF2325 Mod 0-A
- Exploded Parts Diagram - PF2325 Mod B
- Exploded Parts Diagram - PF3033 Mod 0-A
- Exploded Parts Diagram - PF3033 Mod B
- Wiring Diagram
- Main Control Board ReplacemenT (Mod 0-A units Only)
- Flame LED Light and Media Light Assembly Replacement
- Floating Display Assembly / Main Control Board Replacement
- Top Light Replacement
- Heater Assembly Replacement
- Power Cord Replacement
- Flicker Motor & Rod Replacement
- gWaveTM Assembly Replacement
- Relay Board Replacement (Mod B units Only)
- Power Supply Replacement (Mod B units Only)
- Log set Replacement
- Electronics Junction Board Replacement
- Lower & Media LED Light Assembly Replacement
- Partially Reflective Glass Replacement
- Power Regulator Board Installation (Mod 0 units Only)
- Troubleshooting Guide
19
PROBLEM CAUSE SOLUTION
Heater
Heater is not turning on, but
ame effect is still functioning
Improper operation Refer to Operation Section
Loose wiring Trace wiring in unit
Defective main control board Replace the main control board
Defective heater assembly Replace heater assembly
Heater is turning off after a
couple of minutes of operation
Improper operation Refer to Operation Section
Build up of dirt/dust in Heater Assembly Ensure that exterior intake louvers and rebox cavity
are free of dirt/dust.
Defective heater assembly Replace heater assembly
Heater emits an odor Normal Operation Normal operation is when the heater emits an odor
for a brief period after the heater is initially turned on.
The heater is burning off any dust accumulated during
manufacturing or operation.
Defective heater assembly Replace heater assembly
Noise
Unit cycles through ‘Beeps”
and changing On screen Dis-
play when turned on
Improper initialization of electronics Unplug unit wait 20 minutes and plug back in
Defective heater assembly Replace heater assembly
Buzzing noise coming from
heater assembly
There is a small current of electricity run-
ning through the motor
A small amount of noise is normal
Excessive buzzing noise can be minimized by use of
power regulator board installation
Excessive noise with the
heater on
Dirty Heater Assembly Ensure that exterior intake louvers and rebox cavity
are free of dirt/dust.
Defective heater assembly Replace heater assembly
Grinding or excessive noise
with the heater off
Flicker rod hitting or rubbing against internal
components
Ensure rod is straight and mounted properly in the
bracket, spinning freely away from other components.
Replace if necessary.
Defective Flicker Motor Replace Flicker Motor