Service Manual Model Number: PF2325 PF3033 UL Part Number 690932XXXX IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage. Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.
TABLE OF CONTENTS Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Exploded Parts Diagram - PF2325. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
OPERATION WARNING: This electric firebox must be properly installed before it is used. This firebox operates with Comfort$averTM technology, which automatically adjusts the fan speed and heater wattage to safely and precisely match the requirements of the room based on the thermostat setting. The heater operates such that once the room reaches the set point, the fan and heater will continuously run at a low level, to maintain the desired room temperature.
→ Activated by pressing the corresponding button on the remote or “waving” in-front of the gWaveTM - wave up to turn on and wave down to turn off. • When On the flame effect is visible in the unit. 3. Heat On/Off: Turns the heater On or Off. → Activated by pressing the corresponding button on the remote or holding your hand in-front of the gWaveTM for 3 seconds. • Indicated by the icon and intake temperature being illuminated on the Floating Display™ and the heater turning On or Off.
Resetting the Temperature Cutoff Switch Should the heater overheat, an automatic cut out will turn the fireplace off and it will not come back on without being reset. It can be reset by unplugging the unit and waiting 15 minutes before plugging the unit back in. Once power is restored the unit will start to reset itself. During this process you will hear repeated beeps and the Floating Display™ may turn on and off.
EXPLODED PARTS DIAGRAM - PF2325 12 2 4 5 7 13 3 14 6 9 17 1 16 8 15 10 11 Replacement Parts: 10. Media Tray - Flat . . . . . . . . . . . . . . . . . . . . . . . 0441580100RP 1. Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . 2000480100RP 2. Heater Assembly (with cutouts). . . . . . . . . . . . 2203650100RP Curved. . . . . . . . . . . . . . . . . . . . . 0441580300RP 3. Cord Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4100090204RP 11.
EXPLODED PARTS DIAGRAM - PF3033 12 2 4 6 5 7 13 3 14 9 17 1 16 8 11 15 10 Replacement Parts: 1. Flicker Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . 2000480100RP 10. Media Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . 0441580200RP 2. Heater Assembly (with cutouts). . . . . . . . . . . . 2203650100RP 11. Front Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . 1026770200RP 3. Cord Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WIRING DIAGRAM ONLY USED ON MEDIA MODELS F1400 MAIN BOARD 3001260100 THERMAL CUT OUT THERMAL CUT OUT LINE IN LINE T4 J1 LOG / MEDIA NEUTRAL NEUTRAL T5 LOG / MEDIA JUNCTION BOARD NUMBER OF CONNECTIONS IS BASED ON TYPE OF FIREBOX NEUTRAL T6 J2 FLAME COLOUR LED STRIP, RBG HEATER ELEMENT HEATER T1 FAN J9 J3 TOP LIGHT TOP LIGHT ASSY TOP LIGHT ASSY FAN J10 J4 TOP LIGHT NTC J11 MOTOR T2 J7 GESTURE GESTURE ASSY NEUTRAL T7 HEATER ASSEMBLY FLICKER MOTOR MAIN TO GESTURE HARNESS J5 FLAME 1W FLAME L
MAIN CONTROL BOARD REPLACEMENT Tools Required: Phillips Head Screwdriver Flat Head Screwdriver Needle Nose Pliers CAUTION: If unit was operating prior to servicing allow at least 10 minutes for heating elements and top panel to cool off to avoid accidental burning of skin. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2.
8. Follow the wiring to the main control board and replace with new connection. 9. Properly orient and insert the new LED light assembly. 10. Reassemble in the reverse order as above. FLOATING DISPLAY ASSEMBLY REPLACEMENT Tools Required: Phillips Head Screwdriver CAUTION: If unit was operating prior to servicing allow at least 10 minutes for heating elements and top panel to cool off to avoid accidental burning of skin.
POWER CORD REPLACEMENT Tools Required: Phillips Head Screwdriver Needle Nose Pliers CAUTION: If unit was operating prior to servicing allow at least 10 minutes for heating elements and top panel to cool off to avoid accidental burning of skin. 7. WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2. Remove the firebox from the front of the mantel and remove front glass assembly (glass lifts off).
Figure 7 Logset 5. 6. 7. 8. 9. screw form either side that secure the logset. Lift the logset out of the unit, being careful not to strain the electronic cords. Locate the electronics junction board and disconnect the wiring connections noting their original locations. (Figure 7) Release the junction board from the bottom panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the driver board off.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons. 1. Unplug the unit from power outlet. 2. Remove the firebox from the front of the mantel and remove front glass assembly (glass lifts off). CAUTION: Even though the glass is safety glass it may break if bumped, struck of dropped. Care must be taken when handling the glass. 3. Remove the brick panels from either side of the unit, they are attached using magnets. 4.
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION PART NUMBER General Circuit breaker trips or fuse blows when unit is turned on Short in unit wiring. Trace wiring in unit. Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
PROBLEM CAUSE SOLUTION PART NUMBER Heater Heater is not turning on, but flame effect is still functioning Heater is turning off after a couple of minutes of operation Heater emits an odor Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective main control board Replace the main control board 3001260100RP Defective heater assembly Replace heater assembly 2203650100RP Improper operation Refer to Operation Section Build up of dirt/dust in Heater Assembly En
