Use and Care Manual
11
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse
blows when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Unit turns on or off by itself Remote control has a similar frequency
to other remotes in the area.
Replace Remote Control, and initialize to Remote
Control Receiver
Radio frequency disturbance from out-
side sources.
Replace remote control and receiver where necessary,
and reinitialize.
Defective Remote Control Receiver Replace Remote Control Receiver
Lights dim in room while the unit
is on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
Power cord gets warm Normal Operation The power cord may get slightly warm to the touch
when the heater is on
Defective power cord Replace power cord if cord gets hot to the touch.
Appearance
Stove does not turn on Manually Improper operation Refer to Operation Section
No incoming voltage from the electrical
wall socket
Check Fuse/Breaker Panel
Loose wiring Check wiring connections
Defective 3-Position switch Replace 3-Position switch
Defective Remote Control Receiver Replace Remote Control Receiver, initialize with
remote control
Stove does not turn on with
remote
Improper operation Refer to Operation Section
Remote control not initialized to stove Initialize the remote control
Defective remote control Install new battery into the remote control. Reinitialize
remote where necessary
Replace remote control receiver where necessary
Defective 3-position switch Replace 3-position switch
Defective Remote Control Receiver Replace Remote Control Receiver, initialize with
remote control
Flame Frozen Defective ame motor Replace ame motor
Loose wiring Check wiring connections
Flame not bright or ame not
visible
Burnt light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective light harness Replace light harness
Flame Shutter Defective ame motor Replace ame motor
Light leaking around the log set Log set not positioned properly Check log set for proper t
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