User Manual
Table Of Contents
- 1 IMPORTANT SAFEGUARDS
- 2 Connecting the Controller
- 3 Securing Your Electric Blanket
- 4 Using The Controller
- 5 Overheat / Element Protection
- 6 Recommended Cleaning Instructions
- 7 Servicing Your Blanket and Controller/s
- 8 Storage
- 9 Troubleshooting
- 10 Warranty
- a) in the case of the Dimplex products used for personal, domestic or household purposes, a period of 24 months from the date the Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand; and
- b) in the case of the Dimplex product used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 12 months from the date the Dimplex product is purchased as a brand new product from a reta...
- b) the Dimplex product requires repairs due to damage resulting from accident, misuse, incorrect installation, improper liquid spillage, cleaning or maintenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage su...
- c) the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Dimplex product which require routine replacement;
- d) you are unable to provide us with reasonable proof of purchase for the Dimplex product;
- e) the breakdown occurs after the expiry of the express warranty period set out in section 1; or
- f) the Dimplex product was not purchased in Australia or New Zealand as a brand new product.
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled...
- If you acquired the goods in New Zealand, similar provisions of the Consumer Guarantees Act 1993 may apply, but may be excluded if you acquired the goods for the purpose of a business.
- You may make a claim under this warranty by visiting our website at (www.dimplex.com.au in Australia, www.dimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 274 8265 in New Zealand) or visiting a Dimplex se...
- To make a valid claim under this warranty, you must:
- a) lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown;
- b) provide us with the Dimplex product serial number;
- c) provide us with reasonable proof of purchase for the Dimplex product; and
- d) if required by us, provide us (or any person nominated by us) with access to the premises at which the Dimplex product is located at times nominated by us (so that we can inspect the Dimplex product).
- If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, we will, at our election, either repair the Dimplex product or replace the Dimplex product with a product of identical specification (or where the pro...
- Where you make a claim under this warranty, a Dimplex authorised repairer may need to attend your premises to inspect the Dimplex product. If the Dimplex product is located in Australia, we may charge you a service call fee if a repairer will be requi...
• Should this occur, the Blanket and Front Heat Level display lights will turn
off and a RED indicator light will illuminate through the back of the
controller. This indicates that the Blanket and controller needs to be
replaced and cannot be repaired.
If in a bright room, you may need to cup your hands around the back of the
controller to make it darker so that the RED indicator light can be seen.
NOTE: Keep the controller away from external heat sources. i.e. a heater, fire place etc.
Please refer to the Troubleshooting Guide in the back of this manual
before calling the service department or before returning the Blanket.
6 Recommended Cleaning Instructions
DO NOT DRY CLEAN, DO NOT WRING, DO NOT SPIN DRY
Ensure all controllers are unplugged from the power point and from the
electric blanket before cleaning.
Ensure the controller/s and plugs do not get wet.
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