User Manual
Table Of Contents
- 1 IMPORTANT SAFEGUARDS
- 2 Connecting the Controller
- 3 Securing Your Electric Blanket
- 4 Using The Controller
- 5 Overheat / Element Protection
- 6 Recommended Cleaning Instructions
- 7 Servicing Your Blanket and Controller/s
- 8 Storage
- 9 Troubleshooting
- 10 Warranty
- a) in the case of the Dimplex products used for personal, domestic or household purposes, a period of 24 months from the date the Dimplex product is purchased as a brand new product from a retailer located in Australia or New Zealand; and
- b) in the case of the Dimplex product used for purposes other than personal, domestic or household purposes (including business or commercial use), a period of 12 months from the date the Dimplex product is purchased as a brand new product from a reta...
- b) the Dimplex product requires repairs due to damage resulting from accident, misuse, incorrect installation, improper liquid spillage, cleaning or maintenance, unauthorised modification, use on an incorrect voltage, power surges and dips, voltage su...
- c) the repair relates to the replacement of consumable parts such as fuses in plugs and bulbs or any other parts of the Dimplex product which require routine replacement;
- d) you are unable to provide us with reasonable proof of purchase for the Dimplex product;
- e) the breakdown occurs after the expiry of the express warranty period set out in section 1; or
- f) the Dimplex product was not purchased in Australia or New Zealand as a brand new product.
- Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled...
- If you acquired the goods in New Zealand, similar provisions of the Consumer Guarantees Act 1993 may apply, but may be excluded if you acquired the goods for the purpose of a business.
- You may make a claim under this warranty by visiting our website at (www.dimplex.com.au in Australia, www.dimplex.co.nz in New Zealand), contacting our customer care line (1300 556 816 in Australia, 09 274 8265 in New Zealand) or visiting a Dimplex se...
- To make a valid claim under this warranty, you must:
- a) lodge the claim with us as soon as possible and no later than 14 days after you first become aware of the breakdown;
- b) provide us with the Dimplex product serial number;
- c) provide us with reasonable proof of purchase for the Dimplex product; and
- d) if required by us, provide us (or any person nominated by us) with access to the premises at which the Dimplex product is located at times nominated by us (so that we can inspect the Dimplex product).
- If you make a valid claim under this warranty and none of the exclusions set out in section 2 apply, we will, at our election, either repair the Dimplex product or replace the Dimplex product with a product of identical specification (or where the pro...
- Where you make a claim under this warranty, a Dimplex authorised repairer may need to attend your premises to inspect the Dimplex product. If the Dimplex product is located in Australia, we may charge you a service call fee if a repairer will be requi...
Goods presented for repair may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be used to repair the goods.
Dimplex products are designed and supplied for normal domestic use. We will not be
liable to you under this warranty for business loss or damage of any kind whatsoever.
6 Costs of warranty claim
Where you make a claim under this warranty, a Dimplex authorised repairer may need
to attend your premises to inspect the Dimplex product. If the Dimplex product is located
in Australia, we may charge you a service call fee if a repairer will be required to travel
more than 30 kilometers from the place of purchase. For further information, please
contact Dimplex on 1300 556 816 in Australia or 09 274 8265 in New Zealand.
Alternatively, visit our website at www.dimplex.com.au in Australia or
www.dimplex.co.nz in New Zealand.
Glen Dimplex Australia Pty Ltd. Glen Dimplex New Zealand Ltd.
Unit 1, 21 Lionel Road. 38 Harris Road, East Tamaki,
Mount Waverley VIC 3149 Manukau, Auckland 2013
Australia New Zealand
Ph: 1300 556 816 Ph: (09) 274 8265
Fax: 1800 058 900 Fax: (09) 274 8472
Web: www.dimplex.com.au Web: www.dimplex.co.nz
DISPOSAL
• Do not dispose of electrical appliances as unsorted municipal
waste. Use separate collection facilities.
• Contact your local government for information regarding the
collection systems available.
• If electrical appliances are disposed of in landfills or dumps,
hazardous substances can leak into the ground water, polluting the
food chain and damaging health and well-being.
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