Service manual
10 www.dimplex.com
the bottom panel.
14. Insert new bulbs.
15. Re-assemble the rebox in reverse order.
!
NOTE: Ensure the rear tab/ledge on the log-set/ember-
bed is installed tightly under the bottom of the partially
reective glass to prevent light leakage.
FLICKER MOTOR/FLICKER ROD
REPLACEMENT
Tools Required: Phillips head screw driver
CAUTION: Follow “Preparation for Service” instructions
before proceeding.
1. Slightly wedge your ngers between the back partially
reective glass and the log-set/ember-bed on either
the right or left side. Pull the back edge of the plastic
ember bed forward until the rear tab/ledge clears past
the bottom of the partially reective glass and pull the
log set forward and out.
!
IMPORTANT: Only handle the log-set by the plastic
ember-bed, not the logs themselves.
!
NOTE: Log-set ts tightly into rebox. Some force
may be necessary to remove.
!
NOTE: If your model has the media tray with the
decorative glass pieces as an ember bed, remove the glass
pieces then remove the plastic media tray following the
same method as the log set removal instructions.
2. Set log set or media tray aside in a safe location.
3. Disconnect icker rod from the motor by slightly bend-
ing the icker rod and pulling the rubber gasket off the
motor shaft. (Figure 3).
!
NOTE: Be careful not to bend the rod. Doing so may
damage the rod. Ensure the rod is straight after re-instal-
lation so that it doesn’t affect the operation of the icker
effect.
4. Carefully turn the rebox upside down so that the bot-
tom panel is facing up.
5. Remove the 9 screws that attach the bottom panel to
the side panels, (2) on the back side, (2) on the left
side, (2) on the right side and (3) on the bottom along
the front edge.
6. Remove the 3 icker motor wire ends out of the termi-
nal block by removing the small Philips head screw in
the 3 respective terminals. Take note of their location
on the terminal block.
!
NOTE: A capacitor is also connected in 2 of the 3
terminals that hold the icker motor wires on the terminal
block. Take note of the terminal locations and the wire
conguration.
7. Using a Philips screwdriver (a short screwdriver is
recommended), remove the 2 screws holding the icker
motor to the mounting brackets. One screw on either
side and remove the icker motor out of the housing.
Take note of the orientation on the brackets.
8. Place the new motor into the housing and attach the
motor to the brackets using the 2 Philips screws.
9. Insert the 3 wire ends from the new icker motor as
well as the 2 wires from the original capacitor into the
terminal block following the orientation of the original
motor & capacitor. (See Assembly Part Pictures)
10. Tighten terminal screws to secure wires in place.
11. Re-assemble the rebox in reverse order.
!
NOTE: Ensure the rear tab/ledge on the log-set/em-
ber-bed is installed tightly under the bottom of the partially
reective glass to prevent light leakage.
HEATER ASSEMBLY REPLACEMENT
Tools Required: Philips head screwdriver
Needle nose pliers
CAUTION: Follow “Preparation for Service” instructions
before proceeding.
1. Remove 9 screws that secure the top panel to the side
panels of the rebox using a Philips head screwdriver,
(2) on the left side; (2) on the right side; (3) on the
backside; (2) on the top.
2. Lift the top off the rebox. Turning the panel 45 de-
grees, rest it inside the cavity at the top to provide you
with some support and leverage while following Steps
4 & 5.
3. Noting their original location, disconnect the wires at-
tached to the end of the heater assembly on the blower
motor and element. Using a at head screwdriver gen-
tly pry between the end of the connector and the heater
to release the wires
!
NOTE: Some of the wires may have a “piggy-back”
connector that allows a second wire to connect to the same
prong as the rst wire. Keep the “piggy-back” connection
together when pulling the wires off the heater assembly.
4. Remove the 2 mounting brackets that attach the heater
assembly to the top panel. Ensure that the heater as-
sembly is supported when removing the brackets.
5. Remove the mounting brackets from the heater as-
sembly by removing the 2 Philips screws from each
bracket.
6. Attach the brackets to the new heater assembly and
then attach brackets to the top panel.
7. Re-assemble in reverse order as above.
HIGH TEMPERATURE CUTOUT
REPLACEMENT
Tools Required: Philips head screwdriver
Needle nose pliers
CAUTION: Follow “Preparation for Service” instructions
before proceeding.
1. Remove 9 screws that secure the top panel to the side
panels of the rebox using a Philips head screwdriver,
(2) on the left side; (2) on the right side; (3) on the
backside; (2) on the top.
2. Lift the top off the rebox. Turning the panel 45 de-










