Operating instructions
10 
Dimplex 
24 Months Repair / Replacement Guarantee 
Hagemeyer guarantees this product against defects caused by faulty workmanship and materials for 24 months 
domestic use (12 months commercial use) from the date of purchase. During this guarantee period, Hagemeyer 
will repair or replace any defective product. However, if the product includes a number of accessories, only the 
defective product or accessory will be replaced. 
Hagemeyer reserves the right to make minor repairs instead of replacing the product or accessory. 
In the event of a product or accessory being replaced during the guarantee period, the guarantee on the 
replacement will expire 24 months from the original purchase date. This guarantee excludes defects caused by 
the product not being used in accordance with instructions, accidental damage, misuse or being tampered with 
by unauthorised persons. 
All costs of installation, removal, cartage, freight travelling expenses and insurance are to be paid by the 
clamant. Should you experience any difficulties with your appliance you should firstly contact Dimplex Customer 
Care for advice. 
Please retain your receipt as proof of purchase. Every request for guarantee service must be accompanied by 
proof of purchase. 
For any information on your Dimplex product please call our Customer Care line 1300 739 033. 
Be sure to attach your proof of purchase to this card and present with the appliance if replacement is required. 
Product. __________________________________________________________________________________ 
Model.  __________________________________________________________________________ 
Date of Purchase.  ___________________________________________________________________ 
Purchase from (name and address of retailer)  ______________________________________________ 
_________________________________________________________________________________________ 
Please complete the above for your own records. 
Dimplex products are distributed in Australia by 
Hagemeyer Appliances, (A Division of Hagemeyer Brands Australia Pty Ltd) 
ACN28 001 375 686 
Locked Bag 4013, Kingsgrove NSW 2208 
Phone: 1300739033 
Fax: (02) 93708959 
Email: sdacustomerservice@Hagemeyer.com.au 
Web: http://www.dimplex-australia.com 










