Service manual
8  www.dimplex.com
connectors will be found just in front of the board 
secured to other wires within the replace with plastic 
zip-ties.
11.  Remove the original driver board by removing the 4 
mounting screws on each corner of the board. 
12.  Properly orient the new board, remount and reconnect 
the wiring connections.
13.  Reassemble in the reverse order as above. 
!
 NOTE: See Helpful Hints Section for reassembly.
FLICKER MOTOR REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver 
 WARNING: If the replace was operating prior to 
servicing allow at least 10 minutes for light bulbs and 
heating elements to cool off to avoid accidental burning 
of skin.
 WARNING: Disconnect power before attempting any 
maintenance or cleaning to reduce the risk of electric 
shock or damage to persons.
1.  Remove glass doors. (If applicable)
2.  Open the steel curtains.
3.  Release the steel curtains from the side panels by 
opening the retainers on the sides of the replace using 
needle nose pliers.
4.  Remove the steel curtains by lifting up on the curtain 
rod releasing it from the center bracket, then sliding 
the rod out from the side mounting tab, and pulling out.  
Repeat on other side.
5.  Remove the 2 screws from the log set retaining plate 
along the front of the log set and remove the retaining 
plate.
6.  Pull the rear edge of the log set forward by grasping 
the ember bed by the sides, pull rmly until the rear tab 
pops out from under the back ledge, then lift the logs 
out. (Figure 3)
!
 IMPORTANT: Only handle the log-set by the plastic 
ember-bed, not the logs themselves.
!
 NOTE: Log-set ts tightly into rebox. Some force 
may be necessary to remove.
7.  Unplug the log set LED wire harness from unit.
8.  Locate the icker motor and icker rod inside the 
replace in the bottom left, below the partially reective 
glass and log set. 
9.  Pull and twist the rubber connector, which connects the 
icker motor shaft to the Flicker Rod until the icker rod 
detaches from the motor.
10.  Remove the 2 screws on the mounting bracket, which 
secure the bracket inside the unit.
11.  Remove the 2 screws, which mount the icker motor to 
the bracket.
12.  Disconnect the 3 icker motor wires, which are 
connected in the terminal block (mounted on the 
bracket), together with a capacitor, and remove the 
motor. 
!
 NOTE: Be sure to note the original location and 
orientation of the wires.
13.  Properly orient the new motor and reconnect all of the 
wiring connections.
14.  Reassemble in the reverse order as above.
!
 NOTE: See Helpful Hints Section for reassembly.
3-LIGHT LED STRIP WITH HARNESS 
REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver 
 WARNING: If the replace was operating prior to 
servicing allow at least 10 minutes for light bulbs and 
heating elements to cool off to avoid accidental burning 
of skin.
 WARNING: Disconnect power before attempting any 
maintenance or cleaning to reduce the risk of electric 
shock or damage to persons.
1.  Remove glass doors. (If applicable)
2.  Open the steel curtains.
3.  Release the steel curtains from the side panels by 
opening the retainers on the sides of the replace using 
needle nose pliers.
4.  Remove the steel curtains by lifting up on the curtain 
rod releasing it from the center bracket, then sliding 
the rod out from the side mounting tab, and pulling out.  
Repeat on other side.
5.  Remove the 2 screws from the log set retaining plate 
along the front of the log set and remove the retaining 
plate.
6.  Pull the rear edge of the log set forward by grasping 
the ember bed by the sides, pull rmly until the rear tab 
pops out from under the back ledge, then lift the logs 
out. (Figure 3)
!
 IMPORTANT: Only handle the log-set by the plastic 
ember-bed, not the logs themselves.
!
 NOTE: Log-set ts tightly into rebox. Some force 
may be necessary to remove.
7.  Unplug the log set LED wire harness from unit.
8.  Loosen the screws on the 2 partially reective glass 
retaining clips: bottom left side and bottom right side 
of the rear partially reective glass panel and turn the 
clips downward.
9.  Carefully lift the partially reective glass out of the 
replace and set aside in a safe location. 
10.  Remove the 2 screws located on the left and right 
of the 3-light LED strip/panel below the rear partially 
reective glass.
11.  Remove the wire nut connections at the end of the light 
harness wires, just in front of the LED Driver Board.
12.  Snip the plastic wire ties which secure the internal 
wires together to free up the light harness wires.










