Operation Manual
Dimension BST 1200 / SST 1200 User Guide
Troubleshooting
Troubleshooting Checklist
Problem or error message Solution
No power Verify power cord is securely plugged in.
Verify that the circuit breaker (at rear of system)
and the power switch (on front panel of system)
are both in the ON position.
Verify AC power is present at wall outlet.
System fails to reach operating
temperatures
Verify the system is not connected to an
extension cord or power strip.
Material not extruding Filament may be jammed in extrusion head (see
“Loss of Extrusion” on page 61).
Purge material accumulating on
part.
Material may have accumulated behind tips. (See
See “Tip Area Clean-up” on
page 51.
Make sure that the flicker and brush are set to the
proper height. (
See “Tip Cleaning
Assembly (Brush/Flicker Assembly)”
on page 47.
)
Check condition of Flicker and Brush. Replace if
worn. (See “Tip Cleaning Assembly
(Brush/Flicker Assembly)” on
page 47.
)
No text displayed on Display
Panel
Cycle power (see “Cycling Power” on
page 31
).
Cannot communicate with system
through network
Make sure network cables are connected - at the
printer, at the PC, and where cables connect to
network boxes.










