004 Bay Collection Owner’s Manual Spa Information It is very important that you gather the following information on your spa and enter it in the blanks provided below. This information can then be used to complete your Warranty Registration, which you can do by completing and mailing the Warranty Registration Card included in your information packet or by visiting our website at http://www.D1Spas.com and clicking on Warranty Registration on the Customer Service menu.
2004 Bay Collection Owner’s Manual Table of Contents SPA INFORMATION.....................................................................................................................................II My Spa: ............................................................................................................................................................................................................. ii Dealer Information: ......................................................................
2004 Bay Collection Owner’s Manual Soft Tile Pillow – All Models ......................................................................................................................................... 20 NeckFlex™ Jet Pillow – All Models.............................................................................................................................. 21 Jet System Selector Valve – All Models ........................................................................................................
2004 Bay Collection Owner’s Manual Control Panel Reset........................................................................................................................................................ 35 Dynamic Massage Sequencer .................................................................................................................................................................. 35 Control Panel Description ....................................................................................
2004 Bay Collection Owner’s Manual TROUBLESHOOTING GUIDE.................................................................................................................. 62 HEATING SYSTEM................................................................................................................................. 62 ELECTRICAL SYSTEM........................................................................................................................... 63 WATER SYSTEM ..................................
2004 Bay Collection Owner’s Manual Safety First Your safety, and the safety of your family and friends, is very important! It is vital to everyone’s safety that you read and heed the following safety precautions. Review them as often as necessary to ensure that your enjoyment of your new Dimension One Spas, Inc. product is always safe.
2004 Bay Collection Owner’s Manual • Do not block air intakes located on the front left corner underneath the hot tub (the front right corner for the Chairman II and Triad II) and under the equipment access panel. Resulting malfunctions are not covered under warranty. SAVE THESE INSTRUCTIONS.
2004 Bay Collection Owner’s Manual • • • • • • • • • • • • • • • • • • • • • • • AVERTISSEMENT: LES FEMMES ENCEINTES, QUE LEUR GROSSESSE SOIT CONFIRMÉE OU NON, DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE RELAXATION. Water temperature in excess of 38° C may be injurious to your health. AVERTISSEMENT: IL PEUT TRE DANGEREUX POUR LA SANTÉ DE SE PLONGER DANS DE L’EAU À PLUS DE 38°C. Before entering the spa or hot tub, measure the water temperature with an accurate thermometer.
2004 Bay Collection Owner’s Manual Hyperthermia Prolonged immersion in hot water may induce hyperthermia. A description of the causes, symptoms, and effects of hyperthermia are as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6° F, or 37° C. The symptoms of hyperthermia include dizziness, drowsiness, lethargy, and fainting.
2004 Bay Collection Owner’s Manual Warning Signs Each spa has been provided with a Warning Sign and an Important Notice label. This label outlines safety precautions. This sign should be permanently placed in a location that is visible to the spa user.
2004 Bay Collection Owner’s Manual Bay Collection Features 3 Celebrate with us! Dimension One Spas Inc. proudly introduces the Bay Collection and Therapy – HydroTherapy, AudioTherapy, and VisualTherapy. The Bay Collection spas provide several innovative new features further assuring Dimension One Spas Inc.’s position as a leader in the international spa industry.
2004 Bay Collection Owner’s Manual Revolutionary Design Features Sarena Bay® Innovative Seating – For 7 7
2004 Bay Collection Owner’s Manual BioForm Recliners™ “No-float” angles These seats have been designed to accommodate your body’s natural buoyancy. They allow you to sit more comfortably and relax during jet use. Upright position Allows for better communication between spa users.
2004 Bay Collection Owner’s Manual Bench Seat Open Design Promotes freedom of movement. Tactile Therapy(Patent Pending) System Foot jets with adjustable and interchangeable jets. Tactile Therapy(Patent Pending) System is great for Reflexology. Unique jetting pattern Designed around specific muscle groups. Adjustable jets Features 16 adjustable and interchangeable jets.
2004 Bay Collection Owner’s Manual Frontal Therapy Seat Adjustable jet Features adjustable and interchangeable jets. Frontal therapy This seat has two large jets directed at the front part of the upper and lower body – exclusive to Dimension One Spas Inc. Unique aesthetic design “Wrap-around” cocoon-style seat cradles you in comfort and security. Ultra low seating Allows for better HydroTherapy and total shoulder immersion for most users.
2004 Bay Collection Owner’s Manual Lotus Bay™ Innovative Seating – For 7 11
2004 Bay Collection Owner’s Manual BioForm Seat “No-float” angles These seats have been designed to accommodate your body’s natural buoyancy. They allow you to sit more comfortably and relax during jet use. Upright position Allows for better communication between spa users. Accommodates Different Body Styles The BioForm Seat has been specifically designed to accommodate the variances among users – both men and women can equally enjoy maximum benefits of lounge style therapy.
2004 Bay Collection Owner’s Manual Jump Seat Cool-Down Seat Allows you to get your upper body out of the hot water to cool down. Extra large seat Doubles as a step for easier entry and exit. Open Design Promotes freedom of movement. Unique jetting pattern Designed around specific muscle groups.
04 Bay Collection Owner’s Manual Pivot Seat Adjustable jets Features 9 adjustable and interchangeable jets. Barrier free Pivot Seat This seat has an extra large back that functions as a regular large spa seat and also allows you to pivot your position and sit in a lounge style position to utilize the Bench Seat Unique jetting pattern Designed around specific muscle groups Multi Soft Tile Pillow layout Allows you to sit comfortably in a variety of positions.
2004 Bay Collection Owner’s Manual Contour Seat Adjustable jet Features adjustable and interchangeable jets. Ultra low seating Allows for better HydroTherapy and total shoulder immersion for most users. Can also be used as a Pivot Seat. Unique jetting pattern Designed around specific neck, shoulder, and side muscle groups. “Personal Therapy Control” or PTC switch (Patent Pending) Jet and light controls at your fingertips.
2004 Bay Collection Owner’s Manual Additional Design Features – Sarena Bay® 16
2004 Bay Collection Owner’s Manual Additional Design Features – Lotus Bay™ 17
2004 Bay Collection Owner’s Manual Feature Descriptions Top Side Control – All Models Scrolling Message Center Provides full control of all spa functions; built-in infrared sensor; displays status, informational messages, and error messages in the Digital Display Window. For more information on using this control, refer to the Scrolling Message Center section. Dynamic Massage Sequencer – All Models Dynamic Massage Sequencer Provides full control of all special massage sequences.
2004 Bay Collection Owner’s Manual Fountain – Lotus Bay™ Large 180° Dancing Fountain Plume Provides relaxing VisualTherapy and soothing water sounds. The water dances in the lights and then gurgles down the Babbling Brook. Dynamic LED lighting Dramatic nighttime VisualTherapy display of the fountain feature, synchronizes with the spa lights.
2004 Bay Collection Owner’s Manual Tactile Therapy(Patent Pending) – All Models Raised profile details Allows users to massage feet during HydroTherapy Unique design Design is based on standard Reflexology maps. Adjustable jets (Sarena Bay® only) Change flow to suit your needs. (Appearance may vary according to model.) HydroSport™ / OptiMounts® - Sarena Bay® Only Sport Zone Seat® Doubles as a rowing station. Design can accept more than one tether Allows for variable workouts.
2004 Bay Collection Owner’s Manual NeckFlex™ Jet Pillow – All Models Adjustable The NeckFlex™ Jet Pillow offers five height adjustable positions to accommodate different body sizes. Interchangeable Jets Four mini-directional jets can be interchanged with rotating jets and are adjustable for water volume. Complete HydroTherapy control for your neck and shoulders.
2004 Bay Collection Owner’s Manual Infrared Sensor – All Models Remotely Control Spa Functions The infrared sensor, located on the Top Side Control, allows you to remotely control the following spa features, or functions, using the optional D1 Remote Control: • • • • Jets Water Feature/Fountain Interior Spa Lights iWatch Exterior Perimeter Lighting UltraPure™ Water Management System – All Models This spa is equipped with a highly advanced hot tub water treatment method, the UltraPure™ Water Management Sy
2004 Bay Collection Owner’s Manual Optional HydroSport Aquatic Fitness Gear Sarena Bay® Only The optional HydroSport™ Aquatic Fitness Gear provides a high quality fitness training and exercise system for waterbased use. It is designed specifically for use with the Aquatic Fitness Systems and the Sarena Bay®.
2004 Bay Collection Owner’s Manual Operation Advanced microprocessor technology has been utilized to produce the Scrolling Message Center. The most technologically advanced hot tub control in the world is also the easiest to operate. Dimension One Spas has put every hot tub function within fingertip control. Temperature setting, jet power control, the hot tub light and all other functions are spa-side accessible.
2004 Bay Collection Owner’s Manual JETS 1&2 Button When the Jets 1&2 Button is pushed: • The corresponding spa jet(s) pump is/are energized. • The respective Status Indicator Light is illuminated. • The pump speed is indicated in the lower left corner of the Digital Display Window. • A rotating swirl icon is displayed in the upper left corner of the Digital Display Window. The rotation speed of the swirl will vary according to the pump’s speed.
2004 Bay Collection Owner’s Manual Water Feature Button When the Water Feature Button is pushed the pump controlling the fountain is activated. A second push will turn the pump off. Each time the Water Feature Button is pushed it activates a programmable, automatic shut-off cycle. The default time is 1 hour. Your choices are 1, 2, 3, or 4 hours. See the section on Programming the Scrolling Message Center for details on changing the automatic shut-off cycle.
2004 Bay Collection Owner’s Manual Light / Enter Button Push the Light / Enter Button to control your Dynamic LED lighting. This includes both the Fountain and the Spa lights, which are synchronized to operate together. The lights have three basic Color Effects you can choose. Simply press the Light / Enter Button until you find the one you want. The Color Effects are: • • • Color Fade Slow: This sequence rotates through all colors approximately once per minute.
2004 Bay Collection Owner’s Manual Heat Status Light The Heat Status Light will turn on when there is a call for heat and the heater engages. This is a normal function. The right side of the Digital Display Window will continue to read the current temperature while the bottom left corner will scroll the message “HEATING TO _ _ _° F” until the hot tub reaches the set temperature. An animated thermometer will also be displayed in the upper center of the Digital Display Window to confirm heater activity.
2004 Bay Collection Owner’s Manual Scrolling Message Center Messages Because of the advanced programming features of your scrolling Digital Display Window, your hot tub will prompt you when you need to perform routine maintenance. For example: Rinse Filters Every other month, the top line of your Digital Display Window will read, “RINSE FILTERS” and the message “REMOVE FILTERS & RINSE WITH HOSE...
2004 Bay Collection Owner’s Manual When “SPA CHECK UP” is displayed on the Digital Display Window, we recommend that you have your hot tub inspected by your dealer as a preventative maintenance measure. Spa Check Up To reset this message, push and hold the Dimension One Spas ICON (logo)® Button located at the right hand side of the control for 3 seconds.
2004 Bay Collection Owner’s Manual When “ICE CONDITION” and the water temperature are displayed on the Digital Display Window, the air temperature in the equipment can has gone below a factory-preset level, and the system has activated “Smart Winter Mode.” It will then automatically activate the pump(s) to circulate water. Ice This is a normal hot tub function. No corrective action is necessary. This feature protects the spa from freezing.
2004 Bay Collection Owner’s Manual Standby Mode The “STANDBY” mode allows the user to clean the filter without turning off power to the spa. This feature disables all automatic and manual functions. To enter the “STANDBY” mode press and hold the Dimension One Spa’s ICON Logo® Button for 5 seconds. To exit the mode, press and hold the Logo Button for 5 seconds. If you do not exit the mode manually, the spa will automatically return to normal functionality after 24 hours.
2004 Bay Collection Owner’s Manual During a filter cycle, the bottom left of the Digital Display Window will read “SPA FILTERING”. During the filter cycle, JETS 1 will activate, the first 5 minutes at high speed and the remainder of the filter cycle time at low speed. JETS 2 will also activate for 1 minute on high speed and then turn off. Filter Cycle Duration After setting the filter cycle start time, the top line of the Digital Display Window will read “SET CYCLE DURATION”.
2004 Bay Collection Owner’s Manual Digital Display Window Invert The invert feature will flip the text on the Digital Display Window play so it can be easily read from both inside and outside the hot tub. To invert the text, simply push the PROGRAM Button three times. To return the text to its original position, repeat this process - push the PROGRAM Button three times. Control Panel Lock To help prevent unauthorized use of the hot tub, the control panel may be locked.
2004 Bay Collection Owner’s Manual Control Panel Reset This function is used to completely reset the clock and all other system variables to the factory defaults. Please keep in mind that this resets all maintenance messages (clean filters, change water, etc.) as if the hot tub is being installed the day of the panel reset. To reset the control system all of the following buttons must be pushed within 3 seconds: 1. Push the ICON (logo) Button 2. Push the ENTER Button 3.
2004 Bay Collection Owner’s Manual JETS Button The JETS Button turns the jet pump associated with the Massage Sequencer on or off. The status light below the button will illuminate when the light is on. The spa jet may be turned on/off with this button, or the one on the Top Side Control. They work interchangeably. SPEED Button The SPEED Button is used to change the time interval between each step in the sequences. The default time is 5 second intervals.
2004 Bay Collection Owner’s Manual SEQUENCE Indicator Lights The SEQUENCE Indicator Lights indicate which massage sequence has been chosen by illuminating the corresponding light. In the default mode all jets in the lounge are operating. The default mode is indicated when no lights are illuminated. Massage Zone Description The Dimension One Spas Dynamic Massage Sequencer lets you enjoy a wide variety of massage patterns on the most critical muscle groups of your body.
2004 Bay Collection Owner’s Manual Operating the Dynamic Massage Sequencer Push the JETS Button to turn on the spa pump. Select the sequence you want by using the SEQUENCE Button to toggle between the selected massage sequences. When the sequence you desire shows an illuminated SEQUENCE Indicator Light (1 through 6), press the BEGIN/PAUSE Button to activate the massage sequence.
2004 Bay Collection Owner’s Manual Adjusting the Fountain – Sarena Bay® Only You can easily adjust the fountain’s AudioTherapy and VisualTherapy qualities by making simple adjustments to the fountain. The fountain contains two adjustable parts – the barrel and the spreader. Adjustments are made by turning spreader either “clockwise” or “counterwise,” depending on the AudioTherapy and VisualTherapy effect you desire.
2004 Bay Collection Owner’s Manual Adjusting Water Flow Water flow can easily be adjusted in the following ways: Jet Selector Valves – Sarena Bay® The Sarena Bay® is equipped with three Jet Selector Valves. These valves can be used to divert jet power from one seat within the spa to an adjacent seat. The valves are adjustable and can be used to suit the bather’s taste. Simply turn the valves in a “clockwise” or “counterclockwise” direction to select how much water flows to which seat(s).
2004 Bay Collection Owner’s Manual Jet Selector Valves – Lotus Bay™ The Lotus Bay™ is equipped with two Jet Selector Valves. These valves can be used to divert jet power between different jet systems. The valves are adjustable and can be used to suit the bather’s taste. Simply turn the valves in a “clockwise” or “counter-clockwise” direction to select how much water flows to which jet system(s). The valves may offer some resistance when the hot tub pumps are on.
2004 Bay Collection Owner’s Manual Adjustable and Interchangeable Jets The Bay Collection contains four sizes of jets: Standard VCR Jets® – Directional These jets may be adjusted in any direction and are rated at 13 GPM (gallons per minute). The jets may be positioned to focus your HydroTherapy comfort in a specific area and will hold their direction. Volume is adjustable by turning the jet either “clockwise” or “counter-clockwise” – depending on your desires.
2004 Bay Collection Owner’s Manual Mini VCR Jets® – Rotator These jets are rated at 8 GPM and may be adjusted for volume flow by turning the jet in either “clockwise” or “counter-clockwise” – depending on your desires. These jets spin to provide a rotating HydroTherapy session. Turning the jet’s outer edge in a “counter-clockwise” direction until you feel it release will allow you to remove the jet and replace it with a Mini VCR Jets® – Directional.
2004 Bay Collection Owner’s Manual Typhoon Jet – Directional (Lotus Bay™ Only) This jet is rated at 65 GPM and may be adjusted for volume flow by turning its associated Jet Selector Valve either “clockwise” or “counter-clockwise” – depending on your desires. Please refer to the Jet Selector Valves – Lotus Bay™ section for the valve location. This jet provides a high volume HydroTherapy session.
2004 Bay Collection Owner’s Manual iWatch Perimeter Lighting The iWatch is a “multi-featured” Status and Perimeter Lighting System. It is installed on the side panel of the spa skirt to provide spa status information and colorful perimeter lighting. Using the optional D1 Remote Control, you can control the iWatch perimeter lighting and basic spa functions.
2004 Bay Collection Owner’s Manual Infrared Pocket-Tek Sensor This infrared sensor allows the spa’s owner, and the dealer’s technicians, to remotely program the following basic spa functions with an optional Palm Pilot, or compatible PDA, and the FREE Pocket-Tek software: • • • • • • • • Spa Time Filter Cycle start time Filter cycle duration Filter Cycle frequency Jet Pump run time Temperature Units (F˚ or C˚) Vision Sanitizing System Select language to display (English, German, French, or Spanish) More
2004 Bay Collection Owner’s Manual The lighting effects are sequential – changing with each single press of the “Water Drop Button.” Starting from your current lighting effect, you will move through the entire sequence, in the above order, until you achieve your desired effect. iWatch will automatically “remember” your selection and use it as your default lighting setting the next time the Photo Sensor turns on the spa’s perimeter lighting.
2004 Bay Collection Owner’s Manual Integrated “Add-On’s” The iWatch Master Control Module is designed to accommodate the following optional devices: iWatch Auxiliary Module (Optional) This optional perimeter lighting unit connects to the iWatch Master Control Module to provide additional spa lighting. Up to three additional iWatch Auxiliary Modules can be connected to provide perimeter lighting for each side of your spa.
2004 Bay Collection Owner’s Manual Routine Equipment Maintenance Draining Your Equipment Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this system unless they are supervised at all times. All models are gravity drained. Do not drain water onto your lawn or plants unless all of the bromine or chlorine has dissipated from the water.
2004 Bay Collection Owner’s Manual Cleaning the UltraPure™ Canister To clean the UltraPure™ filter cartridge, remove the access lid and remove the E-Z Lock Filter cartridge by twisting the cartridge ¼ turn counterclockwise to its stop, being careful not to overturn the filter. Then lift the filter out of its canister. Clean the cartridge with a high-pressure garden hose. Every other cleaning, soak the cartridge in a filter cleaning solution, rinse it thoroughly, and reinstall it.
2004 Bay Collection Owner’s Manual Light Bulb Replacement All systems are equipped with Dynamic LED Light bulbs. To change the bulb: 1. 2. 3. 4. 5. Turn the power off and drain the system below the level of the light. Using the special tool provided in the owner’s manual packet, unscrew the cover for the light housing. Remove the old bulb and install the new bulb. Use the special tool to replace the cover for the light housing. Check to ensure proper operation of the new bulb before refilling the system.
2004 Bay Collection Owner’s Manual Colored Shells: If your spa is equipped with a colored shell you must keep the spa covered when it is empty. When the spa is empty and the cover is not in place, the spa is vulnerable to ultraviolet light or solar damage when exposed to direct sunlight. Temperatures generated by sunlight can become concentrated in the shell surface causing the shell material to delaminate from the urethane backing.
2004 Bay Collection Owner’s Manual Procedure for Winterizing 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. Shut the power off to the system and make sure that it cannot be accidentally turned back on. Remove filter elements from filter assembly. Drain water from the system using the drain fitting and garden hose or you may use a submersible pump for faster water evacuation. Open the equipment compartment and locate pumps and heater. Remove all of the drain plugs from each pump.
2004 Bay Collection Owner’s Manual 19. Using a long funnel, begin pouring non-toxic swimming pool or recreational vehicle water system antifreeze into the filter canister fittings, bleeder valve fittings and jet fittings of your system. Continue adding antifreeze until it comes out of the drain fittings or from the opening you are pouring it into. You must complete this task for every jet fitting in the system.
2004 Bay Collection Owner’s Manual Initial Startup 1. Locate the Top Side Control. 2. Locate the hose bib that is included in the owner’s manual packet. The owner’s manual packet is shipped inside the equipment compartment. Your dealer should provide you with this packet during installation. 3. Locate the male fitting at the bottom of the lower left corner of the hot tub – below the skirt on the left corner of the side containing the Top Side Control. 4.
2004 Bay Collection Owner’s Manual 8. Next, check the fittings on the two circulation pumps located at the bottom of the Lower Equipment Compartment to make sure they do not leak. 9. Remove the two bleeder valves. One is located in the skimmer area to the right side of the Top Side Control and the other one is located across the spa in the UltraPure™ area on the left side of the Top Side Control. This will allow air to escape from the pumps. 10.
2004 Bay Collection Owner’s Manual 14. Once the spa is full, turn on the circuit breaker (not supplied by Dimension One Spas). Flashing dashed lines will appear for 30 seconds on the Digital Display Window followed by the current water temperature (flashing). 15. Push the Jet Pump 3 Button once to turn on Pump 3. Let the system run for 10 to 15 seconds to prime the pump. 16. Then push the Jets Button on the Dynamic Massage Sequencer to the right of the Top Side Control to start Pump 1.
2004 Bay Collection Owner’s Manual While setting the temperature, the Digital Display Window will read out the temperature – up to 104° F (≅40°C). Water temperatures in excess of 104° F (≅40° C) should be used with extreme caution. Initial start-up, you can confirm that the heater is on by looking to see that the heat LED indicator located on the right side of the hot tub control panel is illuminated.
2004 Bay Collection Owner’s Manual Warranty Service Information Your hot tub warranty gives you specific coverage. Be sure to read the enclosed warranty sheet carefully. The warranty does not cover problems arising from misuse, abuse, or neglect, and it does not cover problems caused by improper installation or “perceived” problems caused by failure to read the hot tub owner’s manual. A service charge will be made if a service call is made for any of the following: 1.
2004 Bay Collection Owner’s Manual Glossary of Terms Term Bleeder Valve Circulation Pump Dry Firing Equipment Access Panel Filter Cartridge GFCI-Ground Fault Circuit Interrupter Gravity Drain Valve Halogens ICON Pad Jets Light Load Sharing Lower Control System Ozone Generator Flow Switch 60 Definition A small valve used to relieve or expel air from the spa’s plumbing or pump. A pump that circulates the water in the spa continuously. Turning the heater element on when there is no water in the heater.
2004 Bay Collection Owner’s Manual Term Pump Selector Valve Serial Number Slice Valves / Shutoff Valves Smart Heat Temperature Sensor Top Side Control Panel Unions Venturi Vision Cartridge Water Return Fittings Weir Skimmer Definition Produces water flow through the heater, filter, sanitation system and the main jets in the spa. The pump will operate automatically during filtration and heat cycles.
2004 Bay Collection Owner’s Manual Troubleshooting Guide Heating System Symptom Problem Corrective Action Does not heat 1. Temperature setting is too low 1. Turn up the thermostat 2. Dirty filter 2. Clean filter 3. Flow switch malfunction 3. Call for service 1. Temperature setting is to high 1. Turn down the thermostat 2. High limit tripped 2. Call for service Too hot 62 Erroneous temperature of 32°F (≅0° C)or 136°F (≅57.
2004 Bay Collection Owner’s Manual Electrical System Symptom Problem Corrective Action Will not turn on – in any mode No power Check circuit breaker and/or GFCI Turns on by itself Normal automatic daily power filtration, or antifreeze cycle No action required Light is out Burned out bulb Replace bulb Pump shuts down unexpectedly while in use 1. Automatic timer has shut pump off 1. Push JETS pad again to start another cycle 2.
2004 Bay Collection Owner’s Manual Water System Symptom Problem Corrective Action Pulsating jets Water level too low Fill with water to the bottom of the OptiMount® located next to the Skimmer /Filter Basket. No Jet Action, or action is poor 1. Jets are turned off 1. Turn jets on by turning jet face clockwise 2. Diverter Valve turned 2. Turn the Diverter Valve clockwise or counter clockwise 3. Dirty Filter 3. Clean Filter 4. Air lock 4. Loosen pump union to allow air to bleed 5.
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