Analog 410 Series TDM410/AEX410 User Manual 601-00006B Release 2.
Digium, Inc. 445 Jan Davis Drive Huntsville, AL 35806 United States Main Number: 1.256.428.6000 Tech Support: 1.256.428.6161 U.S. Toll Free: 1.877.344.4861 Sales: 1.256.428.6262 www.digium.com www.asterisk.org www.asterisknow.org © Digium, Inc. 2008 All rights reserved. No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permission of Digium, Inc. Digium, Inc.
Safety Certification and Agency Approvals Safety: US/CSA 60950 IEC 60950 EN 60950 Other: CE Mark 2002/95/EC Restrictions on Hazardous Substances (RoHS), 2005/747/EC lead free exemption (Annex C) Telecom: FCC Part 68, ANSI/TIA-968-A, Including Amendment A1 and A2 Industry Canada IC-CS-03 Australia S002 (POTS line) / S003 (POTS Extn) TBR-21 EMC: FCC Part 15 Class A EN55022/CISPR22 Class A EN55024 Release 2.0 Digium, Inc.
Federal Communications Commission Part 68 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of the Analog 410 Series printed circuit board is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience problems with your Analog 410 Series card, contact Digium, Inc. at 1.877.DIGIUM.1 (1.877.344.4861) for repair and/or warranty information.
Introduction to Analog 410 Series Documentation This manual contains product information for the Analog 410 Series cards. Be sure to refer to any supplementary documents or release notes that were shipped with your equipment. The manual is organized in the following manner: Chapter/ Appendix Title Description 1 Overview Identifies the card and type of modules you received with your Analog 410 Series card. This chapter covers applications and uses of the Analog 410 Series card in the real world.
Symbol Definitions Caution statements indicate a condition where damage to the unit or its configuration could occur if operational procedures are not followed. To reduce the risk of damage or injury, follow all steps or procedures as instructed. The ESD symbol indicates electrostatic sensitive devices. Observe precautions for handling devices. Wear a properly grounded electrostatic discharge (ESD) wrist strap while handling the device.
User Cautions Water and Moisture. Do not spill liquids on this unit. Do not operate this equipment in a wet environment. Heat. Do not operate or store this product near heat sources such as radiators, air ducts, areas subject to direct, intense sunlight, or other products that produce heat. Caution. To reduce the risk of fire, use only No. 26 AWG or larger telecommunication wiring for network connections. Caution. This card is not intended for home use.
Service Personnel Cautions Servicing. Disconnect telecommunications network cable before opening the cover or removing the card from the motherboard. Labeling. For safety reasons, only connect equipment with a Telecommunications Compliance label. This includes customer equipment previously labelled Permitted or Certified. Caution. Only connect regulatory equipment (approved for use in your specific country) to the telecommunications network voltage circuit ports. Caution.
TABLE OF CONTENTS Chapter 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 What is Asterisk®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Asterisk as a Switch (PBX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Asterisk as a Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Asterisk in the Call Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table Of Contents Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Testing Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Chapter 4 FXS and FXO Explained . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 FXS Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
List of Tables Table 1: Table 2: Table 3: Table A-1: Table B-2: Release 2.0 Example TDM410 Card Configurations . . . . . . . . . . 23 Example AEX410 Card Configurations . . . . . . . . . . 23 Device Identifiers . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 RJ11 Telco Port Connector . . . . . . . . . . . . . . . . . . . .43 Maximum Power Consumption . . . . . . . . . . . . . . . . .46 Digium, Inc.
List of Figures Figure 1: Figure 2: Figure 3: Figure 4: Figure 5: Figure 6: Figure 7: Release 2.0 Sample Card Application . . . . . . . . . . . . . . . . . . . . . 14 TDM410 Card with Four Single Modules . . . . . . . . . 21 AEX410 Card with Four Single Modules . . . . . . . . . 22 Motherboard PCI Slots . . . . . . . . . . . . . . . . . . . . . . . 25 Insert the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Connect Power for FXS Modules . . . . . . . . . . . . . . .
Chapter 1 Overview The Analog 410 Series cards are versatile devices used for connecting your phone network to the PSTN (Public Switched Telephone Network) world. This is accomplished through phone lines connected to the FXO (Foreign Exchange Office) ports and phones connected via the FXS (Foreign Exchange Station) ports. The cards allow Asterisk software to connect to your phone network, creating an office type telephony environment.
Chapter 1: Overview What is Asterisk®? Asterisk is the world’s leading open source telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications, Asterisk empowers developers and integrators to create advanced communication solutions...for free. Asterisk® is released as open source under the GNU General Public License (GPL), and it is available for download free of charge.
Chapter 1: Overview Asterisk as a Feature/Media Server Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok. Asterisk in the Call Center Asterisk has been adopted by call centers around the world based on its flexibility.
Chapter 2 Card Installation This chapter provides the following information: Unpacking the Card on page 18 Shipment Inspection on page 19 Module Identification on page 19 FXS and FXO Connection on page 24 Hardware Installation on page 26 Software Installation on page 29 Note: The Analog 410 Series card installation instructions are written so that they will apply to any card in the series. Examples and card specific information are included as needed. Release 2.0 Digium, Inc.
Chapter 2: Card Installation Unpacking the Card When you unpack your card, carefully inspect it for any damage that may have occurred in shipment. If damage is suspected, file a claim with the carrier and contact the reseller from which the card was purchased, or Digium Technical Support at 1.256.428.6161. Keep the original shipping container to use for future shipment or proof of damage during shipment. Note: Only qualified service personnel should install the card.
Chapter 2: Card Installation Shipment Inspection The following items are included in shipment of an Analog 410 Series analog card: A TDM410 or AEX410 card A combination of FXO and/or FXS modules Module Identification The Analog 410 Series cards ship with FXO and/or FXS modules in place. These are identified by their color. Take a moment to identify which modules were shipped with your card.
Chapter 2: Card Installation Port Identification Each card consists of four RJ11 ports located on the bracket. Each port correlates to a single module port (containing either FXO or FXS modules). The ports are numbered in sequence from one to four. The top port is Port 1 and the bottom port is Port 4. See Figure 2 on page 21 for appropriate identification of these ports. The port identification is the same for all cards in this series.
Chapter 2: Card Installation Single Modules 3 1 4 2 1 2 Power 3 Supply Connection 4 VPMADT032 Echo Cancellation Module Figure 2: TDM410 Card with Four Single Modules Release 2.0 Digium, Inc.
Chapter 2: Card Installation Single Modules 3 1 4 2 1 2 3 Power Supply 4 Connection VPMADT032 Echo Cancellation Module Figure 3: AEX410 Card with Four Single Modules There are multiple configurations in which an Analog 410 Series card may be purchased. Each configuration consists of a combination of single modules. See Table 1 on page 23 for a list of the most common TDM410 configurations. The lists are not complete, but rather an example of the configurations available. Release 2.
Chapter 2: Card Installation It is easiest to identify your card by understanding the naming scheme for each card. The second digit provides the number of FXS modules present on the card. The third digit provides the number of FXO modules present on the card.
Chapter 2: Card Installation FXS and FXO Connection The Analog 410 Series cards provide four RJ11 connectors for access to the FXS and/or FXO modules installed in the available slots. The diagram in Table A-1 on page 43 provides the pinout for this connector. Caution. Only qualified service personnel should continue with hardware installation and configuration of the Analog 410 Series card. Users should not attempt to perform these functions themselves.
Chapter 2: Card Installation Slots 0 1 2 3 4 Figure 4: Motherboard PCI Slots The TDM410 card is a 32-bit 33MHz card keyed for universal 3.3 volt or 5.0 volt operation and works in any PCI 2.2 (or greater) compliant slot. This means that in the motherboard shown in Figure 4, the TDM410 card will fit into Slots 1, 2, or 3 (PCI slots) but will not fit into Slot 0 (AGP slot) or Slot 4 (PCI Express slot). The AEX410 card is a PCI Express card.
Chapter 2: Card Installation Hardware Installation 1. Now that you are acquainted with your card, power down your computer and unplug it from its power source. 2. Attach a static strap to your wrist and open the case. 3. Remove the bracket place holder and insert the card into a PCI (TDM410) PCI-X (AEX410) slot. See Figure 5. Figure 5: Insert the Card 4. If your card has any FXS modules, you will also need to connect the power cable from your computer’s power supply to the back of the card.
Chapter 2: Card Installation Figure 6: Connect Power for FXS Modules Many modern PCs and servers do not have either spare or any 12V power connectors. If you have FXS modules on your card and your computer does not have power cables available, then power must be provided to the card by an alternate means. Digium provides a solution to this problem with the optional PWR2400B (available separately).
Chapter 2: Card Installation 5. Replace the cover to your computer. Electrical Shock. To reduce the risk of injury, damage to the unit or your equipment, do not attempt to apply power to the unit while the case is open.Personal injury or damage to the unit could occur if the modules are touched while powered is applied. 6. Plug all outside phone lines to the FXO (red) ports and connect all phones to the FXS (green) ports as needed. See Table A-1 on page 43 for the pin assignments. Caution.
Chapter 2: Card Installation Software Installation Digium hardware requires drivers and libraries that are integrated with the Linux kernel. The Analog 410 Series cards are only supported under Linux. Digium, Inc. recommends Debian, Fedora, and Red Hat. You can obtain the source code from downloads.digium.com. Detailed instructions are provided in this section. Note: Please refer to asterisk.org for an introduction to Asterisk, its configuration and features, and set up and use of Zaptel channels.
Chapter 2: Card Installation 1. Check your lspci PCI device listing. Boot the computer into Linux. After the machine has loaded, log in and execute the following: # lspci -n | grep d161 Confirm your lspci PCI device listing by scanning for the following information in the output screen: 0000:01:00.0 0200:d161: In the device listing shown above, will be populated with one of the identifiers listed in the table below.
Chapter 2: Card Installation 2. Download the latest Zaptel drivers (1.4.11 or later) to your /usr/src directory. The Zaptel drivers are accessible via http from http:// downloads.digium.com/pub/telephony/zaptel/. 3. Expand the downloaded tarball and install the drivers. Substitute the version of Zaptel you are using for the X.X in the command lines below: #tar -zxvf zaptel-1.X.X.tar.gz #cd zaptel-1.X.X #make clean #./configure (applies to 1.4.X only) #make menuselect (applies to 1.4.
Chapter 2: Card Installation 4. Download the latest released version of Asterisk, version 1.4.20 or later. If you are using Asterisk Business edition, it should be version C.1 or later. Asterisk can be downloaded from http:// downloads.digium.com/pub/telephony/asterisk. You will need access to the Business Edition portal in order to obtain the latest version of Business Edition. 5. Expand the downloaded tarballs. Substitute the version of Asterisk you are using with the X.X in the command lines below.
Chapter 2: Card Installation Zaptel Configuration The Zaptel Configuration file, /etc/zaptel.conf, needs to be edited in order for your Analog 410 Series card to work properly. When configuring the settings in zaptel.conf, you are configuring the port signalling, not the port type. FXO ports use FXS signalling, and FXS ports use FXO signalling. If you have an FXS port in position 1 and an FXO port in position 4, your zaptel.
Chapter 2: Card Installation 2. If your card has any green FXS modules, add the following: fxoks This uses kewl start signalling which is loop start with disconnect supervision. For example, a TDM440 card would be configured as the following: fxoks=1,2,3,4 An example TDM422B card configuration would be: fxoks=1,2 fxsks=3,4 3. Set your loadzone and default zone for your country.
Chapter 2: Card Installation 4. Confirm the card configuration by initiating a dmesg command. The output will identify the card type (such as TDM410), as well as the number of FXO and FXS modules present. Note: You will make changes to the configuration files to set up your dial plan and customize Asterisk to suit your particular needs. These changes are stored in the /etc/zaptel.conf configuration file. Release 2.0 Digium, Inc.
Chapter 3 Configuration This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs. Each section explains basic options as examples. Once you have familiarized yourself with the samples, you can edit the configuration files to meet your specific needs. Note: Only qualified service personnel should install the card. Users should not attempt to perform this function themselves. General Options Open the zapata.
Chapter 3: Configuration Group=1 signalling=fxo_ks context=Internal channel=1-2 ;FXO Modules Group=2 echocancel=yes signalling=fxs_ks context=Incoming channel=3-4 Users of Digium's hardware echo cancellation module, the VPMADT032, should set the echocancel option to "yes." The module will automatically configure itself to run at full capacity, 1024 taps (128ms), on each channel.
Chapter 3: Configuration http://www.digium.com/en/products/software/hpec.php When HPEC is enabled, users may set the value of the echocancel parameter to any of the following values: 128 - 16ms 256 - 32ms 512 - 64ms 1024 - 128ms Note: Higher values will result in dramatically increased CPU consumption. In order to optimize system performance, users are encouraged to choose the minimum value required to cancel their echo. Voicemail Open voicemail.
Chapter 3: Configuration Dial Plan Open extensions.conf, which contains a large, complex sample dial plan. In this step, you will configure a basic dial plan which will allow you to send and receive calls.
Chapter 3: Configuration [Incoming] exten => s,1,Answer() exten => s,n,Set(VM_EXTEN=1000) exten => s,n,Dial(zap/g1,20,t) exten => s,n,Goto(s-${DIALSTATUS},1) exten => s-NOANSWER,1,Voicemail(${VM_EXTEN},u) exten => s-BUSY,1,Voicemail(${VM_EXTEN},b) exten => _s-.,1,Goto(s-NOANSWER,1) In this example there are two internal extensions (1000 and 2000), a number to check voicemail (8500), a number to listen to musiconhold, (8501), and a prefix to dial to get an outside line (9).
Chapter 3: Configuration Figure 7: Sample Application Note: More detailed information is provided on troubleshooting at the Asterisk website (www.asterisk.org) as well as the Digium Knowledge Base (kb.digium.com). You may also obtain assistance by contacting Digium Technical Support at 1.256.428.6161 or visiting the website at www.digium.com. Release 2.0 Digium, Inc.
Chapter 4 FXS and FXO Explained Identification There are multiple standard configurations in which an Analog 410 Series card may be purchased. Each configuration consists of one to four FXS and/or FXO modules. These modules are identified by their color. FXS - Foreign Exchange Station (Green Modules) FXO - Foreign Exchange Office (Red Modules) This chapter provides an in-depth review of the two module types and their uses within your Asterisk server.
Appendix A Pin Assignments All eight ports on the Analog 410 Series card’s bracket are 6-pin RJ11 ports. The pin assignments are identified in Table A-1. Table A-1: RJ11 Telco Port Connector Release 2.0 Pin Description 1 Not used 2 Not used Pin 1 3 Tip Pin 6 4 Ring 5 Not used 6 Not used Digium, Inc.
Appendix B Specifications This appendix provides specifications, required environmental conditions, and maximum power consumption for the 800 Series cards. Physical (All Cards). Size: Weight: 6.48” × 4.2” × 0.68” (31.19 x 10.67 x 1.72 cm) PCB size, does not include the PCI bracket. Check your model carefully to be sure it will accept this PCI card. 3.5 oz (99.22 gm) with no modules loaded Each single module adds 0.4 oz (11.34 gm) VPMADT032 adds 0.63 oz (17.86 gm) Interfaces.
Appendix B: Specifications Environment. Temperature: 0 to 50° C (32 to 122° F) operation -20 to 65° C (-4 to 149° F) storage Humidity: 10 to 90% non-condensing Note: Operating temperature is limited to 0 to 40° C (32 to 104°F) when used with optional PWR2400B Power Bracket Hardware and Software Requirements. 500-Mhz Pentium III or better 64MB RAM Available PCI Slot Power Consumption.
Appendix B: Specifications Table B-2: Maximum Power Consumption Model Release 2.0 Power 3.3V All TDM models 4.25W 5.0V All TDM models 0.1W 5.0V All AEX models 0W 12V AEX/TDM404E 0W AEX/TDM414E into 1REN 0W AEX/TDM411E into 3REN 2.5W AEX/TDM422E into 3REN 3.5W AEX/TDM440E into 3REN 5W Digium, Inc.
Appendix C Glossary and Acronyms ANSI American National Standards Institute An organization which proposes and establishes standards for international communications. asynchronous Not synchronized; not timed to an outside clock source. Transmission is controlled by start bits at the beginning and stop bits at the end of each character. Asynchronous communications are often found in internet access and remote office applications.
Appendix C: Glossary and Acronyms broadband Broadband transmission shares the bandwidth of a particular medium (copper or fiber optic) to integrate multiple signals. The channels take up different frequencies on the cable, integrating voice, data, and video over one line. channel A generic term for an individual data stream. Service providers can use multiplexing techniques to transmit multiple channels over a common medium. Cat5 Category of Performance for wiring and cabling.
Appendix C: Glossary and Acronyms CO central office The CO houses local switching equipment. All local access lines in a particular geographic area terminate at this facility (which is usually owned and operated by an ILEC). CPE customer premises equipment Terminal equipment which is connected to the telecommunications network and which resides within the home or office of the customer. This includes telephones, modems, terminals, routers, and television set-top boxes.
Appendix C: Glossary and Acronyms E1 The European equivalent of North American T1, transmits data at 2.048 Mbps, up to 32 voice channels (DS0s). E3 The European equivalent of North American T3, transmits data at 34.368 Mbps, up to 512 voice channels (DS0s). Equivalent to 16 E1 lines. EMI Electromagnetic Interference Unwanted electrical noise present on a power line full duplex Data transmission in two directions simultaneously.
Appendix C: Glossary and Acronyms G.711 The International Telecommunications Union recommendation for an algorithm designed to transmit and receive µ -law PCM voice and A-law at digital bit rate 64 Kbps. This algorithm is used for digital telephone sets on digital PBX. G.729 The International Telecommunications Union standard for voice algorithm. H.323 The International Telecommunications Union standard for multimedia communications over packet-based networks.
Appendix C: Glossary and Acronyms interface A point of contact between two systems, networks, or devices. ISO International Standards Organization LED light-emitting diode Linux A robust, feature-packed open source operating system based on Unix that remains freely available on the internet. It boasts dependability and offers a wide range of compatibility with hardware and software. Asterisk runs exclusively on Linux.
Appendix C: Glossary and Acronyms PBX private branch exchange A smaller version of a phone company’s large central switching office. Example: Asterisk. PCI peripheral component interconnect A standard bus used in most computers to connect peripheral devices. POP point of presence The physical connection point between a network and a telephone network. A POP is usually a network node serving as the equivalent of a CO to a network service provider or an interexchange carrier.
Appendix C: Glossary and Acronyms RJ11 A six pin jack typically used for connecting telephones, modems, and fax machines in residential and business settings to PBX or the local telephone CO. SIP Session Initiation Protocol An IETF proposed standard for setting up sessions between one or more clients. It is currently the leading signaling protocol for Voice over IP, gradually replacing H.323. T1 A dedicated digital carrier facility which transmits up to 24 voice channels (DS0s) and transmits data at 1.
Appendix C: Glossary and Acronyms tip and ring The standard termination on the two conductors of a telephone circuit; named after the physical appearance of the contact areas on the jack plug. twisted pair Two copper wires commonly used for telephony and data communications. The wires are wrapped loosely around each other to minimize radio frequency interference or interference from other pairs in the same bundle.
